Job requisition number

039584

Job location

Richmond

Full-time / part-time

Full-time

Salary

$33.33 - $39.89/hourly

Expected Salary Range

Salary is determined based on the candidate's qualifications and market conditions for the role.

Posting period

From 07/28/2025 to 08/08/2025

Overview

Are you passionate about creating exceptional workplace experiences? Do you want to help shape an inclusive, engaging, and efficient environment for employees? We are looking for a Workplace Services Coordinator to be the welcoming face and operational backbone of our workplace.

In this role, you’ll support employees throughout their on-site journey-coordinating service requests, leading workplace orientations, managing event space bookings, and ensuring service excellence across our workplace. This role is critical in enhancing the day-to-day experience of our teams and fostering a strong safety and service culture.

How you’ll make a difference: You’ll help create a sustainable workplace that allows people to thrive.

Where you’ll work

In this role, you'll work in our Richmond office five days a week.

What you'll do

• Coordinate and monitor workplace services to ensure quality, efficiency, and alignment with performance benchmarks, while proactively resolving concerns and enhancing the employee experience.
• Serve as the primary contact for event space coordination, supporting internal clients with planning, logistics, and vendor management to ensure successful meetings and events.
• Lead workplace orientations and tours for new employees, promoting awareness of services, amenities, and policies to support a smooth onboarding experience.
• Manage service requests and provider relationships, ensuring timely responses, adherence to service agreements, and continuous improvement through data tracking and reporting.
• Support a culture of safety and operational excellence by addressing workplace concerns, maintaining accurate data systems, and contributing to a positive, inclusive work environment.
• Consistently models the appropriate level of organizational behaviours expected of all WorkSafeBC employees: responsive, respectful, fair, collaborative, accountable, and forward thinking.

Is this a good fit for you?

We’re looking for people who are/can:

• Highly organized and detail-oriented, with a knack for juggling multiple priorities, service requests, and event logistics.
• Communicate clearly and confidently, whether you're guiding a new hire, coordinating with vendors, or responding to service inquiries.
• Think proactively and solve problems independently, using sound judgment while aligning with policies and procedures.
• Value collaboration and inclusivity, and are committed to fostering a safe, welcoming, and efficient work environment.

Your background and experience

A degree in business administration, office/hospitality management, event planning/coordination, or related discipline with 3 to 6 years (real time) of experience in a planning, scheduling, and coordinating role within a complex business environment, with an emphasis on employee engagement or customer service.

We will consider equivalent combinations of education and experience.

Important to know

Before we can finalize any offer of employment, you must:

• Confirm you’re legally entitled to work in Canada

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What’s it like to work at WorkSafeBC?

It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflect the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover who we are.

Our benefits

As a member of our team, you’ll have access to services and benefits that help you get the most out of work — and life. Along with a competitive salary, your total compensation package includes:

• Defined benefit pension plan that provides you with a lifetime monthly pension when you retire
• 3 weeks of vacation in your first year, with regular increases based on years of service
• Extensive health care and dental benefits
• Optional leave and earned-time-off arrangements
• Development opportunities (tuition reimbursement, leadership development, and more)

Learn more: Find out what we offer.

Salary: $33.33 - $39.89/hourly

Want to apply?

• Applications are welcomed immediately; however, must be received no later than 4:30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.

We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.