Beauty Host - Part Time - Pacific Centre
About the role
Who You Are: Embark on a serene journey as a Beauty Host with L’Occitane. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.
The Fundamentals of What You’ll Do:
- Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
- Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
- Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
- Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
- Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
- Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.
We value hearing from individuals who possess:
- Strong communication skills and creative problem-solving ability.
- Entrepreneurial attitude with a background in a sales-driven environment
- Mindset focused on customer satisfaction (internal and external customers)
- Interest in skincare, body care and fragrance is beneficial.
- Adaptability and flexibility are recommended
- Basic Technology Skills
We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.
We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.
About L’OCCITANE Group
The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in 90 countries worldwide and has 3,000 retail outlets, including over 1,300 of its own stores. Within its portfolio of premium beauty brands that champion organic and natural ingredients are: L’OCCITANE en Provence, Melvita, Erborian, L’OCCITANE au Brésil, LimeLife by Alcone, ELEMIS, Sol de Janeiro and Dr. Vranjes Firenze. Innovative venture studio OBRATORI is also part of the Group.
With its nature-positive vision and entrepreneurial ethos, L’OCCITANE Group is committed to investing in communities, biodiversity, reducing waste and to finding sustainable solutions to create a better and healthier planet. The mission statement of the Group is: With empowerment we positively impact people and regenerate nature. The L'OCCITANE Group is a certified B Corporation.
Beauty Host - Part Time - Pacific Centre
About the role
Who You Are: Embark on a serene journey as a Beauty Host with L’Occitane. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.
The Fundamentals of What You’ll Do:
- Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
- Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
- Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
- Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
- Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
- Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.
We value hearing from individuals who possess:
- Strong communication skills and creative problem-solving ability.
- Entrepreneurial attitude with a background in a sales-driven environment
- Mindset focused on customer satisfaction (internal and external customers)
- Interest in skincare, body care and fragrance is beneficial.
- Adaptability and flexibility are recommended
- Basic Technology Skills
We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.
We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.
About L’OCCITANE Group
The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in 90 countries worldwide and has 3,000 retail outlets, including over 1,300 of its own stores. Within its portfolio of premium beauty brands that champion organic and natural ingredients are: L’OCCITANE en Provence, Melvita, Erborian, L’OCCITANE au Brésil, LimeLife by Alcone, ELEMIS, Sol de Janeiro and Dr. Vranjes Firenze. Innovative venture studio OBRATORI is also part of the Group.
With its nature-positive vision and entrepreneurial ethos, L’OCCITANE Group is committed to investing in communities, biodiversity, reducing waste and to finding sustainable solutions to create a better and healthier planet. The mission statement of the Group is: With empowerment we positively impact people and regenerate nature. The L'OCCITANE Group is a certified B Corporation.