Regional Operations Manager
Top Benefits
About the role
Mini Mall Storage Properties has experienced rapid growth since beginning operations in 2020, and our momentum shows no signs of slowing as we continue acquiring storage facilities across North America. We are dedicated to making storage simple, accessible, and convenient for all of life’s transitions and treasures, while staying focused on leading the industry and challenging traditional norms.
Our mission is to deliver the Mini Mall Experience in everything that we do, with a strong focus on our Service, Brand, and Employee Experiences. Our team’s dedication is what enables us to deliver an exceptional service experience to our customers – both internal and external, uphold a high level of brand consistency, and foster a workplace culture of innovation, inclusion, and collaboration.
Guided by our values of integrity, grit, customer focus, community, and safety and security, our goal is to work together to create a company where everyone is motivated to contribute to our shared mission. We are looking for someone to help us continue to redefine the self-storage industry, build lasting relationships with the communities we serve, and set new standards for our business.
Join us in shaping the future of self-storage as we expand across North America, and create long-lasting, meaningful careers.
WHAT WILL YOU DO?
- Build and manage a team of front-line staff
- Oversee a portfolio of buildings, some travel may be required
- Identify opportunities for improvements in efficiency, cost-effectiveness and tenant experience
- Maintain properties by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and instructing repairs, planning renovations, and liaising with contractors and vendors
- Ensure quality of work, adhering to established standards for both staff and contractors
- Audit weekly site inspections at each property
- Diligently oversee the collection of tenant arrears; assisting with collections, reconciliations and adjustments
- Attend weekly meetings with head office, including reporting on occupancy, budgets, and building strategies
- Be a people leader
WHAT WILL YOU NEED?
- Minimum High School Diploma
- Minimum of 3 years experience in a supervisory role; or equivalent combinations of education and experience
- Experience in Property Management or Hospitality including hotel management experience is preferred
- Proficient in Microsoft Office and able to adeptly work with a variety of software platforms
- A Driver's License and a reliable vehicle are required
- Must complete & pass a criminal record check
WHAT DO WE OFFER?
- We live and breathe our core values. We make a difference and have a positive impact on people. We act responsibly and hold ourselves, and each other, accountable. We are a community with a shared ambition to unify our teams and customers. We act deliberately, and always with integrity and compassion.
- With the support from your teammates and senior leadership, you will be empowered to do things differently, grow personally and professionally, and bring your whole self to work. There's no limit to the impact you can make.
- We provide a competitive compensation package comprised of a group benefits plan, 401K matching program, and a discretionary bonus program.
- We are committed to a safety-first work environment.
What makes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be — and bring — their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment. Should you require accommodation to participate fully in the recruitment process, please email peopleandculture@minimallselfstorage.com . #MM123
About Mini Mall Storage Properties
Whether you need commercial or residential self-storage, it’s simple. We make storing your belongings seamless — pull up, load or unload, then lock ‘n roll! No sweat.
Established in 2020, Mini Mall Storage Properties has since been successful in acquiring existing storage facilities throughout North America. Our team of self-storage experts has allowed us to make strategic acquisitions and capital improvements.
Working in alignment with our vision of state-of-the-art technology and tenant convenience, we offer affordable storage solutions equipped with unmatchable safety, security, and innovative technologies in the self-storage industry. With such expansive growth comes challenge and opportunity; our talented team is dynamic and works together to continue our growth plans. We pride ourselves on our diverse and inclusive workplace; we are a unique workplace with unique people.
Regional Operations Manager
Top Benefits
About the role
Mini Mall Storage Properties has experienced rapid growth since beginning operations in 2020, and our momentum shows no signs of slowing as we continue acquiring storage facilities across North America. We are dedicated to making storage simple, accessible, and convenient for all of life’s transitions and treasures, while staying focused on leading the industry and challenging traditional norms.
Our mission is to deliver the Mini Mall Experience in everything that we do, with a strong focus on our Service, Brand, and Employee Experiences. Our team’s dedication is what enables us to deliver an exceptional service experience to our customers – both internal and external, uphold a high level of brand consistency, and foster a workplace culture of innovation, inclusion, and collaboration.
Guided by our values of integrity, grit, customer focus, community, and safety and security, our goal is to work together to create a company where everyone is motivated to contribute to our shared mission. We are looking for someone to help us continue to redefine the self-storage industry, build lasting relationships with the communities we serve, and set new standards for our business.
Join us in shaping the future of self-storage as we expand across North America, and create long-lasting, meaningful careers.
WHAT WILL YOU DO?
- Build and manage a team of front-line staff
- Oversee a portfolio of buildings, some travel may be required
- Identify opportunities for improvements in efficiency, cost-effectiveness and tenant experience
- Maintain properties by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and instructing repairs, planning renovations, and liaising with contractors and vendors
- Ensure quality of work, adhering to established standards for both staff and contractors
- Audit weekly site inspections at each property
- Diligently oversee the collection of tenant arrears; assisting with collections, reconciliations and adjustments
- Attend weekly meetings with head office, including reporting on occupancy, budgets, and building strategies
- Be a people leader
WHAT WILL YOU NEED?
- Minimum High School Diploma
- Minimum of 3 years experience in a supervisory role; or equivalent combinations of education and experience
- Experience in Property Management or Hospitality including hotel management experience is preferred
- Proficient in Microsoft Office and able to adeptly work with a variety of software platforms
- A Driver's License and a reliable vehicle are required
- Must complete & pass a criminal record check
WHAT DO WE OFFER?
- We live and breathe our core values. We make a difference and have a positive impact on people. We act responsibly and hold ourselves, and each other, accountable. We are a community with a shared ambition to unify our teams and customers. We act deliberately, and always with integrity and compassion.
- With the support from your teammates and senior leadership, you will be empowered to do things differently, grow personally and professionally, and bring your whole self to work. There's no limit to the impact you can make.
- We provide a competitive compensation package comprised of a group benefits plan, 401K matching program, and a discretionary bonus program.
- We are committed to a safety-first work environment.
What makes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be — and bring — their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment. Should you require accommodation to participate fully in the recruitment process, please email peopleandculture@minimallselfstorage.com . #MM123
About Mini Mall Storage Properties
Whether you need commercial or residential self-storage, it’s simple. We make storing your belongings seamless — pull up, load or unload, then lock ‘n roll! No sweat.
Established in 2020, Mini Mall Storage Properties has since been successful in acquiring existing storage facilities throughout North America. Our team of self-storage experts has allowed us to make strategic acquisitions and capital improvements.
Working in alignment with our vision of state-of-the-art technology and tenant convenience, we offer affordable storage solutions equipped with unmatchable safety, security, and innovative technologies in the self-storage industry. With such expansive growth comes challenge and opportunity; our talented team is dynamic and works together to continue our growth plans. We pride ourselves on our diverse and inclusive workplace; we are a unique workplace with unique people.