Autoplan Agents (Full-Time & Part-Time)
Top Benefits
About the role
Sussex Insurance – Inside Superstore, 160 st in South Surrey is currently hiring experienced Autoplan Agents to join our growing team. We are looking for both full-time and part-time Level 1 or Level 2 agents who are customer-focused, detail-oriented, and fluent in Mandarin or Cantonese.
Key Responsibilities:
- Greet and assist customers at the counter with Autoplan insurance services
- Respond to inquiries via phone, email, and chat professionally and efficiently
- Provide accurate product information and policy advice
- Help customers select appropriate insurance products and services
- Recommend additional products or upgrades when appropriate (upselling)
Qualifications:
- Level 1 or Level 2 Autoplan license required
- Experience with ICBC Policy Center is highly preferred
- Excellent verbal and written communication skills in English
- Strong customer service, listening, and phone etiquette skills
- Ability to assess customer needs and recommend effective solutions
- Fluency in Mandarin or Cantonese is a strong asset
Wage:
- $22.00 – $28.00 (depending on experience)
Why Join Us?
At Sussex Insurance, we value our employees and are committed to providing a positive work environment. We offer:
- Competitive compensation
- Flexible scheduling options
- Opportunities for professional growth
- A supportive and diverse team culture
If you thrive in a dynamic, customer-focused environment and have the skills listed above, we’d love to hear from you! Please fill out the form below and upload your resume along with covering letter and select ‘Surrey – 160st’ from the drop-down as the location you are applying for. All resumes will be received in confidence. While we thank all those that apply only candidates selected for an interview will be contacted.
- If viewing this posting on an external career site, please apply on our company website at www.sussexinsurance.com/careers
About Sussex Insurance
Our Mission
To provide the best customer experience in insurance.
Ken Armstrong introduced the concept of franchising to the British Columbia insurance industry in 1989, with the opening of the first franchise office on Granville Street in Vancouver. Sussex Insurance is a franchise network and today operates 53 offices throughout BC, with locations inside The Real Canadian Superstore, Walmart, T&T Stores, and Save On Foods.
We’re easily accessible, and the extended hours of operation from 9am to 9pm seven days a week takes the stress and hassle out of purchasing insurance. We’re available when it’s convenient for you.
We are proud that 1 in 14 British Columbians transacts their Autoplan at a Sussex Insurance location. Sussex Insurance has built itself through attention to customer service and convenience, attempting to make the insurance process as streamlined and efficient as possible for every customer.
Autoplan Agents (Full-Time & Part-Time)
Top Benefits
About the role
Sussex Insurance – Inside Superstore, 160 st in South Surrey is currently hiring experienced Autoplan Agents to join our growing team. We are looking for both full-time and part-time Level 1 or Level 2 agents who are customer-focused, detail-oriented, and fluent in Mandarin or Cantonese.
Key Responsibilities:
- Greet and assist customers at the counter with Autoplan insurance services
- Respond to inquiries via phone, email, and chat professionally and efficiently
- Provide accurate product information and policy advice
- Help customers select appropriate insurance products and services
- Recommend additional products or upgrades when appropriate (upselling)
Qualifications:
- Level 1 or Level 2 Autoplan license required
- Experience with ICBC Policy Center is highly preferred
- Excellent verbal and written communication skills in English
- Strong customer service, listening, and phone etiquette skills
- Ability to assess customer needs and recommend effective solutions
- Fluency in Mandarin or Cantonese is a strong asset
Wage:
- $22.00 – $28.00 (depending on experience)
Why Join Us?
At Sussex Insurance, we value our employees and are committed to providing a positive work environment. We offer:
- Competitive compensation
- Flexible scheduling options
- Opportunities for professional growth
- A supportive and diverse team culture
If you thrive in a dynamic, customer-focused environment and have the skills listed above, we’d love to hear from you! Please fill out the form below and upload your resume along with covering letter and select ‘Surrey – 160st’ from the drop-down as the location you are applying for. All resumes will be received in confidence. While we thank all those that apply only candidates selected for an interview will be contacted.
- If viewing this posting on an external career site, please apply on our company website at www.sussexinsurance.com/careers
About Sussex Insurance
Our Mission
To provide the best customer experience in insurance.
Ken Armstrong introduced the concept of franchising to the British Columbia insurance industry in 1989, with the opening of the first franchise office on Granville Street in Vancouver. Sussex Insurance is a franchise network and today operates 53 offices throughout BC, with locations inside The Real Canadian Superstore, Walmart, T&T Stores, and Save On Foods.
We’re easily accessible, and the extended hours of operation from 9am to 9pm seven days a week takes the stress and hassle out of purchasing insurance. We’re available when it’s convenient for you.
We are proud that 1 in 14 British Columbians transacts their Autoplan at a Sussex Insurance location. Sussex Insurance has built itself through attention to customer service and convenience, attempting to make the insurance process as streamlined and efficient as possible for every customer.