Administrative & Customer Service Coordinator (Front End)
Top Benefits
About the role
We're Hiring: Front-End Administrative & Customer Service Coordinator
Location: East Kildonan, Winnipeg, MB
Job Type: Full-Time, Permanent
Hours: Monday to Friday, 8:00 AM – 4:30 PM
Wage: $19.00 – $23.00 per hour (experience-based)
Houseworks Chores n' More has been a trusted name in residential cleaning across the Greater Winnipeg area for over 30 years. We pride ourselves on delivering professional, personalized cleaning services that meet the unique needs of every client. We're looking for an enthusiastic, detail-oriented Front-End Administrative & Customer Service Coordinator to join our growing team and play a key role in our day-to-day operations, while delivering exceptional service.
If you thrive in a fast-paced office environment, enjoy working with people and are a natural problem-solver, proficient in Microsoft 365, Fluent in English (verbal & written), organized, personable, have a class 5 liccense and vehicle and are ready to work within a thriving business—we want to hear from you!
This dual role combines administrative duties with customer service excellence, that are essential to the smooth day-to-day operations of our busy office and residential cleaning services.
ABOUT THE ROLE
As our Front-End Administrative & Customer Service Coordinator you will be the first point of contact for our clients and an essential part of our internal operation team. You'll manage client communications, liaise between clients, staff and management to ensure all communication and scheduling flows effectively. Collecting, compiling and distributing pertinent information, maintaining all databases, produce weekly schedules and monitor activity, ensuring the seamless day-to-day operation of the office and cleaning service.
KEY RESPONSIBILITIES
- Provide, welcoming, professional customer service via phone, email, and in person
- Manage all incoming calls, emails, and client inquiries with accuracy and professionalism
- Schedule, update, and confirm appointments with precision
- Coordinate daily staff schedules and client service needs
- Follow up with clients to ensure satisfaction and resolution
- Perform accurate data entry, filing, and record maintenance
- Draft and manage office correspondence and basic reports
- Track and manage office inventory and supply orders
- Maintain the functionality of office equipment
WHAT WE ARE LOOKING FOR
- Minimum 2 years of experience in an administrative or customer service role
- Proficiency in Microsoft Excel and Word
- Fluent in English —both verbal and written
- Strong communication skills—both verbal and written
- High attention to detail with exceptional organizational skills
- Ability to multitask and prioritize in a fast-paced setting
- A proactive, solution-focused approach to daily challenges
- Team-oriented attitude with the ability to work independently
- Valid Class 5 driver’s license and access to a vehicle
WHAT WE OFFER
- Competitive hourly wage: $19.00 – $23.00, experience based
- Comprehensive Group Benefits Plan
- Dental, vision, and extended health care coverage
- Life insurance and Travel insurace
- Relaxed casual dress code
- Team-focused work culture
- Company events
- Development opportunities
- Free on-site parking
WHY WORK WITH US
At Houseworks Chores n’ More, we believe that when employees feel supported and valued, they provide the best care for our clients. If you're seeking a role where you can grow professionally while making a difference every day, we want to hear from you!
Apply Today!
Please send your resume and a cover letter outlining your qualifications and interest in the position to be considered.
Houseworks Chores n’ More
Proudly serving Winnipeg since 1994.
Helping families manage their homes—one clean space at a time.
Job Types: Full-time, Permanent
Pay: $19.00-$23.00 per hour
Expected hours: 40 per week
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- Monday to Friday
Application question(s):
- Do you have a drivers license and Vehicle?
Experience:
- Administrative/customer service: 2 years (required)
Work Location: In person
Expected start date: 2025-06-23
Administrative & Customer Service Coordinator (Front End)
Top Benefits
About the role
We're Hiring: Front-End Administrative & Customer Service Coordinator
Location: East Kildonan, Winnipeg, MB
Job Type: Full-Time, Permanent
Hours: Monday to Friday, 8:00 AM – 4:30 PM
Wage: $19.00 – $23.00 per hour (experience-based)
Houseworks Chores n' More has been a trusted name in residential cleaning across the Greater Winnipeg area for over 30 years. We pride ourselves on delivering professional, personalized cleaning services that meet the unique needs of every client. We're looking for an enthusiastic, detail-oriented Front-End Administrative & Customer Service Coordinator to join our growing team and play a key role in our day-to-day operations, while delivering exceptional service.
If you thrive in a fast-paced office environment, enjoy working with people and are a natural problem-solver, proficient in Microsoft 365, Fluent in English (verbal & written), organized, personable, have a class 5 liccense and vehicle and are ready to work within a thriving business—we want to hear from you!
This dual role combines administrative duties with customer service excellence, that are essential to the smooth day-to-day operations of our busy office and residential cleaning services.
ABOUT THE ROLE
As our Front-End Administrative & Customer Service Coordinator you will be the first point of contact for our clients and an essential part of our internal operation team. You'll manage client communications, liaise between clients, staff and management to ensure all communication and scheduling flows effectively. Collecting, compiling and distributing pertinent information, maintaining all databases, produce weekly schedules and monitor activity, ensuring the seamless day-to-day operation of the office and cleaning service.
KEY RESPONSIBILITIES
- Provide, welcoming, professional customer service via phone, email, and in person
- Manage all incoming calls, emails, and client inquiries with accuracy and professionalism
- Schedule, update, and confirm appointments with precision
- Coordinate daily staff schedules and client service needs
- Follow up with clients to ensure satisfaction and resolution
- Perform accurate data entry, filing, and record maintenance
- Draft and manage office correspondence and basic reports
- Track and manage office inventory and supply orders
- Maintain the functionality of office equipment
WHAT WE ARE LOOKING FOR
- Minimum 2 years of experience in an administrative or customer service role
- Proficiency in Microsoft Excel and Word
- Fluent in English —both verbal and written
- Strong communication skills—both verbal and written
- High attention to detail with exceptional organizational skills
- Ability to multitask and prioritize in a fast-paced setting
- A proactive, solution-focused approach to daily challenges
- Team-oriented attitude with the ability to work independently
- Valid Class 5 driver’s license and access to a vehicle
WHAT WE OFFER
- Competitive hourly wage: $19.00 – $23.00, experience based
- Comprehensive Group Benefits Plan
- Dental, vision, and extended health care coverage
- Life insurance and Travel insurace
- Relaxed casual dress code
- Team-focused work culture
- Company events
- Development opportunities
- Free on-site parking
WHY WORK WITH US
At Houseworks Chores n’ More, we believe that when employees feel supported and valued, they provide the best care for our clients. If you're seeking a role where you can grow professionally while making a difference every day, we want to hear from you!
Apply Today!
Please send your resume and a cover letter outlining your qualifications and interest in the position to be considered.
Houseworks Chores n’ More
Proudly serving Winnipeg since 1994.
Helping families manage their homes—one clean space at a time.
Job Types: Full-time, Permanent
Pay: $19.00-$23.00 per hour
Expected hours: 40 per week
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- Monday to Friday
Application question(s):
- Do you have a drivers license and Vehicle?
Experience:
- Administrative/customer service: 2 years (required)
Work Location: In person
Expected start date: 2025-06-23