Bilingual Customer Experience Representative (Occasional) - Grand Falls
Top Benefits
About the role
Customer Experience Representative
CANNABIS NB
Customer Experience Representative (Occasional)
CANNABIS NB is New Brunswick’s retailer for the responsible delivery of cannabis products to customers in the province.
Our goal is to deliver a world class customer experience built on good information, a safe high-quality product offering and a highly trained and engaged team. Our mandate is public education and protection, and everyone at CANNABIS NB is committed to it.
If you are excited about the prospect of working in a new, evolving industry and being part of a team that will develop a responsible and positive customer experience at every touch-point, we want to hear from you.
The Position: Our customer experience associates work individually and as a team to guide customers and help determine each customer’s preferences. They will provide detailed information about a variety of products based on a consultative discussion, while promoting socially responsible consumption. Associates convey information to customers in a clear, compelling way that will positively affect their purchase decisions, and our team members will utilize various learning opportunities to enhance knowledge of products and services to better serve customers.
If this describes you, we’d love to hear from you:
- Inquisitive, quick learner who uses innovation and positive outlook to adapt to change
- Customer focused and an active listener, considering the customer’s perspective and communicating with impact to build relationships
- Highly involved team member, initiating action and working cooperatively with others to accomplish group goals
- Deep understanding of the commitment to social responsibility
- 19 years of age or older
- Able to work a flexible schedule including days, evenings, and weekends.
- Any post-secondary education, an asset
- Ability to speak in both official languages is required.
What we offer?
- $21.52 per hour (inclusive rate with 4 % vacation & 4 % holiday pay)
- No guaranteed minimum hours.
- Employee Assistance Program
- $1000 Health Spending Account after 6 month probationary period
About Cannabis NB
Cannabis NB is the only legal retailer of recreational cannabis in the province of New Brunswick. The core focus of Cannabis NB is to offer a safe and quality product for consumers at a competitive price. It serves consumers through 20 stores to offer in person guided retail experience, as well as online delivery and express methods. Cannabis NB offers a diversified portfolio of cannabis products including flower, extracts, concentrates, beverages, and accessories. Our mandate is public education and protection, and all of us at Cannabis NB are committed to delivering on it.
Cannabis NB est le seul détaillant légal de cannabis à usage récréatif dans la province du Nouveau-Brunswick. L'objectif principal de Cannabis NB est d'offrir aux consommateurs un produit sécuritaire et de qualité à un prix concurrentiel. L'entreprise sert les consommateurs par l'entremise de 20 magasins qui proposent une expérience de vente au détail guidée en personne ainsi que des services de livraison de commandes en ligne et des méthodes express. Cannabis NB propose un portefeuille diversifié de produits à base de cannabis, notamment des fleurs, des extraits, des concentrés, des boissons et des accessoires. Notre mandat est l'éducation et la protection du public, et nous tous, à Cannabis NB, sommes engagés à réaliser ce mandat.
Bilingual Customer Experience Representative (Occasional) - Grand Falls
Top Benefits
About the role
Customer Experience Representative
CANNABIS NB
Customer Experience Representative (Occasional)
CANNABIS NB is New Brunswick’s retailer for the responsible delivery of cannabis products to customers in the province.
Our goal is to deliver a world class customer experience built on good information, a safe high-quality product offering and a highly trained and engaged team. Our mandate is public education and protection, and everyone at CANNABIS NB is committed to it.
If you are excited about the prospect of working in a new, evolving industry and being part of a team that will develop a responsible and positive customer experience at every touch-point, we want to hear from you.
The Position: Our customer experience associates work individually and as a team to guide customers and help determine each customer’s preferences. They will provide detailed information about a variety of products based on a consultative discussion, while promoting socially responsible consumption. Associates convey information to customers in a clear, compelling way that will positively affect their purchase decisions, and our team members will utilize various learning opportunities to enhance knowledge of products and services to better serve customers.
If this describes you, we’d love to hear from you:
- Inquisitive, quick learner who uses innovation and positive outlook to adapt to change
- Customer focused and an active listener, considering the customer’s perspective and communicating with impact to build relationships
- Highly involved team member, initiating action and working cooperatively with others to accomplish group goals
- Deep understanding of the commitment to social responsibility
- 19 years of age or older
- Able to work a flexible schedule including days, evenings, and weekends.
- Any post-secondary education, an asset
- Ability to speak in both official languages is required.
What we offer?
- $21.52 per hour (inclusive rate with 4 % vacation & 4 % holiday pay)
- No guaranteed minimum hours.
- Employee Assistance Program
- $1000 Health Spending Account after 6 month probationary period
About Cannabis NB
Cannabis NB is the only legal retailer of recreational cannabis in the province of New Brunswick. The core focus of Cannabis NB is to offer a safe and quality product for consumers at a competitive price. It serves consumers through 20 stores to offer in person guided retail experience, as well as online delivery and express methods. Cannabis NB offers a diversified portfolio of cannabis products including flower, extracts, concentrates, beverages, and accessories. Our mandate is public education and protection, and all of us at Cannabis NB are committed to delivering on it.
Cannabis NB est le seul détaillant légal de cannabis à usage récréatif dans la province du Nouveau-Brunswick. L'objectif principal de Cannabis NB est d'offrir aux consommateurs un produit sécuritaire et de qualité à un prix concurrentiel. L'entreprise sert les consommateurs par l'entremise de 20 magasins qui proposent une expérience de vente au détail guidée en personne ainsi que des services de livraison de commandes en ligne et des méthodes express. Cannabis NB propose un portefeuille diversifié de produits à base de cannabis, notamment des fleurs, des extraits, des concentrés, des boissons et des accessoires. Notre mandat est l'éducation et la protection du public, et nous tous, à Cannabis NB, sommes engagés à réaliser ce mandat.