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Patient Flow Coordinator - Patient Flow

Mississauga, ON
Mid Level
full_time

About the role

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission: A New Kind of Health Care for a Healthier Community

Our Values: Compassion, Excellence, Courage

Our Goals: Quality, Access, Sustainability

Our Enablers: People, Education, Innovation, Research

Position Summary:

The Patient Care Coordinator (PCC) will work within a fast-paced environment as a reliable, collaborative interdisciplinary team member and is a subject matter expert in flow, access and capacity. The PCC is a key point of contact overnight, and weekends, including statutory holidays. The primary role of the Patient Care Coordinator is to facilitate and enhance patient flow organizationally and to mobilize teams to achieve throughput, while striving to provide an exceptional exceptional experience for patients, families and staff. The PCC understands the demand and capacity challenges of a hospital system and facilitates patients' access to the right care, in the right place, at the right time.

About Trillium Health Partners

Hospitals and Health Care
5001-10,000

Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.

Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.

As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.

As partners in creating a new kind of health care, we are Better Together.