Emergency Disaster Services Specialist
Top Benefits
About the role
Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description Service Responsibilities
In cooperation with the Divisional Director of EDS, assist with the provision of 24-hour 7 days a week Emergency Disaster Services for the Atlantic Division as situations and/or the Government MOU dictate.
Participate in the organizing and delivery of training courses with the Atlantic Division
Share responsibility with the Divisional Director of EDS in ensuring that clients receive pastoral care, emotional & spiritual support and referrals as needed.
Ensure assistance is provided with respect to clients’ immediate material needs, i.e., food, water, and clothing.
Maintain and keep in a state of readiness all vehicles and equipment assigned to the Emergency Disaster Services program.
Ensure that designated operators of EDS assigned vehicles properly maintain the service units.
Assist in the development of a response strategy, including the preparation of EDS manuals and other relevant materials, that reflects the different regions within the Atlantic Division.
May provide supervision and oversight to volunteers during a deployment when directed by the Incident Commander.
Perform Other Position-related Duties As Required. Organizational Responsibilities
Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities
Maintain information in confidence as required
Participate as an active and responsible team member
Represent the organization in a professional and engaging manner and assist personnel whom the position supports in developing those skills as required
Participate in supervision and regular performance reviews/evaluations as required.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Ongoing training and certification in all Salvation Army Territorial EDS aspects is required.
Treat the property of The Salvation Army with due care and caution.
Participate in ongoing professional development and training.
Administrative/Financial
Provides input to annual EDS budget.
Together with Divisional Director of EDS monitors EDS operating budget.
Assists with the recruitment, onboarding, and engagement of EDS personnel
Completes, maintains, and submits reports, forms, and statistics as per EDS standards.
CRITICAL RELATIONSHIP MANAGEMENT
Divisional EDS Director for strategic alignment, reporting, and deployment coordination.
Internal Participates in meetings and committees as assigned by the Divisional Director of EDS
Liaise with international emergency services and other divisions as needed.
Act as backup to the Divisional Director of EDS when required.
External Serve on external boards, committees, and councils as required by the Divisional Director of EDS.
Develops working relationships, partnerships, and agreements with provincial partners.
Liaises with provincial community resources and partners.
MANAGERIAL/Technical Leadership RESPONSIBILITY This position reports directly to the Divisional Director of Emergency Disaster Services.
This position does not have direct reports, however, may oversee officers, staff and/or volunteers during EDS deployments.
This position relates to territorial emergency disaster services leadership, EDS trainers and territorial communications secretariat personnel.
Financial And Materials Management Assists with Humanitarian Workforce budget and financial reporting
Management, safekeeping, effective usage and/ distribution of materials
Assists with the management of Community Response Units (CRU’s) in the division
Does not process any financial transactions with no direct budget responsibilities.
Working Conditions Work is typically in a home office environment.
The ability to function independently, and frequently under pressure, while managing multiple concurrent projects and deadlines including participating in, resolving, and effectively managing emergency/crisis situations is an ongoing expectation.
Flexibility as participation in response, meetings, conferences and other events may involve long work days and/or evening/weekend work.
Must be deployable during a disaster incident to support emergency operations for a minimum of 14 days and work extended hours.
During a disaster incident, this position may be deployed to support on-site disaster relief operations. This may include operating in "hardship conditions" where basic amenities, such as power and water, may not be readily available. Working conditions during a disaster operation may be extremely hectic and stressful.
The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.
Education, Qualifications And Certifications Successful completion of key National Disaster Training Program courses (Introduction to The Salvation Army Emergency Disaster Services, Foundations of Emotional & Spiritual Care, Incident Command System, Train the Trainer) or ability to complete within 12 months.
First Aid/CPR certification.
Diploma or certificate in disaster and emergency management is an asset.
An Undergraduate Degree will be considered an asset.
Membership in the IAEM-Canada Council will be considered an asset
Proficiency in both English and French is required. The candidate must demonstrate strong written and verbal communication skills in both official languages
Experience And Skilled Knowledge Requirements Proven emergency management skills (prevention, mitigation, preparedness, response, and recovery).
Excellent networking skills, with the ability to coordinate and supervise groups of volunteers across a wide geographic area would be a definite asset.
Working knowledge of all Salvation Army emergency social services primary services programs, EDS programs and Salvation Army Social Service programs is an asset.
Respect and understanding of The Salvation Army - its mission, culture, and values.
Note: Alternative combinations of education and experience may be considered.
Skills And Capabilities (examples Provided Below) Attention to detail, problem solving, and analytical skills.
Demonstrated ability to work in stressful high-paced environments.
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
Excellent oral, written, and interpersonal communication skills.
Attentive listening skills.
Demonstrated teamwork and leadership skills.
Strong organization and administrative skills.
Proficient in Microsoft Office suite (Word, Excel, Access, PowerPoint).
Compensation The target hiring range for this position is $42,718.05 to $53,397.56 with a maximum of $64,077.07.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
About The Salvation Army in Canada
The Salvation Army is an international Christian organization that began its work in Canada in 1882 and has grown to become the largest non-governmental direct provider of social services in the country. The Salvation Army gives hope and support to vulnerable people today and every day in 400 communities across Canada and more than 120 countries around the world. The Salvation Army offers practical assistance for children and families, often tending to the basic necessities of life, provides shelter for homeless people and rehabilitation for people who have lost control of their lives to an addiction.
Emergency Disaster Services Specialist
Top Benefits
About the role
Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description Service Responsibilities
In cooperation with the Divisional Director of EDS, assist with the provision of 24-hour 7 days a week Emergency Disaster Services for the Atlantic Division as situations and/or the Government MOU dictate.
Participate in the organizing and delivery of training courses with the Atlantic Division
Share responsibility with the Divisional Director of EDS in ensuring that clients receive pastoral care, emotional & spiritual support and referrals as needed.
Ensure assistance is provided with respect to clients’ immediate material needs, i.e., food, water, and clothing.
Maintain and keep in a state of readiness all vehicles and equipment assigned to the Emergency Disaster Services program.
Ensure that designated operators of EDS assigned vehicles properly maintain the service units.
Assist in the development of a response strategy, including the preparation of EDS manuals and other relevant materials, that reflects the different regions within the Atlantic Division.
May provide supervision and oversight to volunteers during a deployment when directed by the Incident Commander.
Perform Other Position-related Duties As Required. Organizational Responsibilities
Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities
Maintain information in confidence as required
Participate as an active and responsible team member
Represent the organization in a professional and engaging manner and assist personnel whom the position supports in developing those skills as required
Participate in supervision and regular performance reviews/evaluations as required.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Ongoing training and certification in all Salvation Army Territorial EDS aspects is required.
Treat the property of The Salvation Army with due care and caution.
Participate in ongoing professional development and training.
Administrative/Financial
Provides input to annual EDS budget.
Together with Divisional Director of EDS monitors EDS operating budget.
Assists with the recruitment, onboarding, and engagement of EDS personnel
Completes, maintains, and submits reports, forms, and statistics as per EDS standards.
CRITICAL RELATIONSHIP MANAGEMENT
Divisional EDS Director for strategic alignment, reporting, and deployment coordination.
Internal Participates in meetings and committees as assigned by the Divisional Director of EDS
Liaise with international emergency services and other divisions as needed.
Act as backup to the Divisional Director of EDS when required.
External Serve on external boards, committees, and councils as required by the Divisional Director of EDS.
Develops working relationships, partnerships, and agreements with provincial partners.
Liaises with provincial community resources and partners.
MANAGERIAL/Technical Leadership RESPONSIBILITY This position reports directly to the Divisional Director of Emergency Disaster Services.
This position does not have direct reports, however, may oversee officers, staff and/or volunteers during EDS deployments.
This position relates to territorial emergency disaster services leadership, EDS trainers and territorial communications secretariat personnel.
Financial And Materials Management Assists with Humanitarian Workforce budget and financial reporting
Management, safekeeping, effective usage and/ distribution of materials
Assists with the management of Community Response Units (CRU’s) in the division
Does not process any financial transactions with no direct budget responsibilities.
Working Conditions Work is typically in a home office environment.
The ability to function independently, and frequently under pressure, while managing multiple concurrent projects and deadlines including participating in, resolving, and effectively managing emergency/crisis situations is an ongoing expectation.
Flexibility as participation in response, meetings, conferences and other events may involve long work days and/or evening/weekend work.
Must be deployable during a disaster incident to support emergency operations for a minimum of 14 days and work extended hours.
During a disaster incident, this position may be deployed to support on-site disaster relief operations. This may include operating in "hardship conditions" where basic amenities, such as power and water, may not be readily available. Working conditions during a disaster operation may be extremely hectic and stressful.
The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.
Education, Qualifications And Certifications Successful completion of key National Disaster Training Program courses (Introduction to The Salvation Army Emergency Disaster Services, Foundations of Emotional & Spiritual Care, Incident Command System, Train the Trainer) or ability to complete within 12 months.
First Aid/CPR certification.
Diploma or certificate in disaster and emergency management is an asset.
An Undergraduate Degree will be considered an asset.
Membership in the IAEM-Canada Council will be considered an asset
Proficiency in both English and French is required. The candidate must demonstrate strong written and verbal communication skills in both official languages
Experience And Skilled Knowledge Requirements Proven emergency management skills (prevention, mitigation, preparedness, response, and recovery).
Excellent networking skills, with the ability to coordinate and supervise groups of volunteers across a wide geographic area would be a definite asset.
Working knowledge of all Salvation Army emergency social services primary services programs, EDS programs and Salvation Army Social Service programs is an asset.
Respect and understanding of The Salvation Army - its mission, culture, and values.
Note: Alternative combinations of education and experience may be considered.
Skills And Capabilities (examples Provided Below) Attention to detail, problem solving, and analytical skills.
Demonstrated ability to work in stressful high-paced environments.
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
Excellent oral, written, and interpersonal communication skills.
Attentive listening skills.
Demonstrated teamwork and leadership skills.
Strong organization and administrative skills.
Proficient in Microsoft Office suite (Word, Excel, Access, PowerPoint).
Compensation The target hiring range for this position is $42,718.05 to $53,397.56 with a maximum of $64,077.07.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
About The Salvation Army in Canada
The Salvation Army is an international Christian organization that began its work in Canada in 1882 and has grown to become the largest non-governmental direct provider of social services in the country. The Salvation Army gives hope and support to vulnerable people today and every day in 400 communities across Canada and more than 120 countries around the world. The Salvation Army offers practical assistance for children and families, often tending to the basic necessities of life, provides shelter for homeless people and rehabilitation for people who have lost control of their lives to an addiction.