About us

Nova Hotels is a Canadian, family owned and operated hotel chain and management company based in Western Canada. Nova has 15 full and limited service hotels across Alberta, Saskatchewan and the Northwest Territories. Nova Hotels started its’ business in Yellowknife in 2000 and has had over 32 hotels and operate 6 different brands in the last 21 years of business, making us one of the larger independent hotel chains in Western Canada. We have almost 2300 guest rooms and over 100,000 square feet of meeting space. We are also an award-winning hotel chain with awards like Employer of Choice and a few locations are COR certified. Nova Hotels strives to provide you the utmost in comfort and service at a great price. No matter if you are an employee of Nova Hotels or a valued guest, we want you to feel like you are a part of our family.

Primary Functions:

The Bartender will provide genuine hospitality to our guests by delivering quality beverages in an efficient and consistent manner, while maintaining a positive and cooperative attitude and a SMILE.

This position is fulltime including days, evenings, weekends and holidays.

Responsibilities and Essential Duties:

• Follows all established and future Standard Operating Procedures and Cash Handling Procedures.
• Provides prompt service by mixing drinks for servers. Ensures beverages are served according to standard.
• Prepares, sets up, and delivers what is required for bar service according to standards.
• Provides value added service to customers to meet or exceed customer expectations
• Provides courteous service to customers by adhering to Nova standards:
• Provides courteous, prompt, and accurate inter-hotel communications to staff and customers:
• Ensures organization and cleanliness of the areas.
• Reports all concerns related to Maintenance, Health and Safety, Security or Suspicious circumstances (including smells/sights and sound) immediately to the appropriate leader.
• Adheres to all Nova Hotels standards, including Hygiene/Grooming, Health and Safety, Fire Safety, Key Deliverables and Guest Interactions.
• Ensures customer concerns are addressed in a timely and professional manner
• Maintains up-to-date permits/licenses as required
• Other projects/duties as assigned.

Qualifications:

• High school diploma
• Previous training in hospitality is considered an asset

Core Competencies:

• Self-Directed
• Customer Service Skills
• Communication Skills
• Conflict Resolution
• Excellent Food & Beverage Knowledge
• Organizational skills

What we offer:

• Competitive Wage (plus gratuities)
• Extended healthcare benefits for full-time associates
• An opportunity to work in a progressive, exciting team environment
• One complimentary meal per shift
• Employee discount in dining areas
• Employee discount at sister properties

Applicants must be legally entitled to work in Canada

We thank all applicants for their interest in Nova Hotels, however only those considered for an interview will be contacted.