About NetNow

NetNow is building the future of trade credit management. Our mission is to empower B2B businesses with modern, intelligent tools to assess risk, onboard customers, and get paid faster. Backed by top investors, we’re scaling quickly and looking for high-ownership, high-performance individuals to help shape our next chapter.

The Role

As Manager, Business Operations & Strategy , you’ll be a strategic advisor to the founders, helping drive growth initiatives, operational excellence, and key customer projects. This is a high-impact role suited for a self-starter who thrives in ambiguity, enjoys building from scratch, and is eager to grow with a fast-scaling startup.

What You’ll Own

Partnerships & Ecosystem Growth

• Lead strategic partnerships with industry associations, platforms, and ecosystem partners
• Represent NetNow at conferences and events across North America
• Drive co-marketing and co-selling opportunities with partners

Customer Excellence & Onboarding

• Own onboarding of new customers – from kickoff to successful adoption
• Build scalable processes and playbooks for implementations and ongoing success
• Serve as a trusted point of contact for strategic accounts

Projects & Strategic Initiatives

• Work directly with the founders on top-priority cross-functional projects
• Drive special initiatives (e.g., pricing strategy, international expansion, operational scaling)
• Bring analytical rigour and execution horsepower to solve tough problems

What We’re Looking For

• 2–4 years of experience in management consulting (e.g., Deloitte, BCG, Bain), private equity, or high-growth startup environments
• Strong project management skills and the ability to run with ambiguity
• Exceptional communication skills – both with customers and internal teams
• High degree of ownership, bias for action, and startup hustle
• Experience working directly with executives or senior leadership teams
• Willingness to travel to customer sites and conferences (approx. 10–20%)

Bonus Points

• Prior experience in fintech, SaaS, or B2B financial services
• Exposure to partnerships, customer success, or growth strategy
• Comfortable rolling up your sleeves across marketing, sales, ops, and product

Why NetNow

• Work directly with a world-class leadership team
• Shape the future of a fast-growing startup in an untapped space
• High visibility and ownership from Day 1
• Competitive compensation, flexible work environment, and strong learning culture