About the role
Site Supervisor
Ricoh is currently looking for a career-oriented individual to help supervise the day-to-day operations of specified 1-3 person site. The Site Supervisor is the point person on site for client issues and contract compliance. In this position you will be responsible for developing, implementing and reviewing related procedures, invoice accounts, interacts with client, assist in maintaining acceptable profit levels and ensures client expectations are met.
RESPONSIBLILTIES:
- Supervising all account operations including personnel, service vendors and operational systems
- Functions as an OnSite Service Specialist or other operations worker
- Handles formal contact with the client on a daily basis
- Provides training on workflow and machine operations when necessary
- Ensures payroll accuracy by overseeing and correcting all time sheets
- Achieves shift profitability in the area of cost of goods by effectively supervising the shift in the use of company materials and supplies
- Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and deadline compliance
- Meets quality and deadlines standards by the effective use of job scheduling practices
- Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work
- Facilitates resolution of issues concerning pricing, orders and invoicing by interacting and communicating with sales department
- Ensures all direct reports execute objectives by the use of a developmental plan
- Maintains positive internal working relationship with all department employees by communicating in a professional manner
- Completes site reports and other paperwork on time and accurately
- Possesses ability to manage financial results by interpreting projecting, managing declining balances and reconciling profit and loss statement
- Responsible for managing P-L
- Perform other duties as assigned
QUALIFICATIONS
EDUCATION & EXPERIENCE:
- Required high school diploma or equivalent
- 2 + years of experience in a related field
SKILLS:
- Prior Supervisory/Management experience preferred
- Requires intermediate to advance Microsoft Office experience
- Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 pounds
- Excellent interpersonal skills with the ability to quickly develop business relationships
- Requires experience in setting goals be defining and prioritizing specific, realistic objectives
- Excellent communication skills both verbal and written
About Ricoh
For more than 50 years, the PFU group of companies ("PFU") has been developing technologies to accelerate digital transformation for organizations around the world—including our state-of-the-art fi Series and ScanSnap document scanners.
PFU Limited was founded in 1960, and our joint-venture roots weave back to 1973 when we joined PANAFACOM, a consortium of companies including Fujitsu and Panasonic that developed the first minicomputers. Years later, in 1987, USAC Denshi and PANAFACOM merged to establish PFU Limited (PANAFACOM, USAC). In 1983, PFU Limited launched its first document scanner.
PFU has been committed to manufacturing and supporting digital transformation-focused products for our customers and partners for decades. From introducing the first flatbed scanner to building the best-selling fi-7160, our innovative spirit and solution-forward technologies have helped us achieve and maintain our top spot as a leader in document scanners.
In 2022, we joined the Ricoh Group of companies and changed our name from Fujitsu Document Scanners to Ricoh Document Scanners. Besides the change in branding, our customers and partners can expect the same level of excellence, quality, and reliability. The R&D, manufacturing, sales, marketing, and services that our customers and partners know and trust will stay exactly the same.
We are dedicated to bringing best-in-class consumer and enterprise document scanners to organizations everywhere, helping them move forward in a more connected, sustainable world.
About the role
Site Supervisor
Ricoh is currently looking for a career-oriented individual to help supervise the day-to-day operations of specified 1-3 person site. The Site Supervisor is the point person on site for client issues and contract compliance. In this position you will be responsible for developing, implementing and reviewing related procedures, invoice accounts, interacts with client, assist in maintaining acceptable profit levels and ensures client expectations are met.
RESPONSIBLILTIES:
- Supervising all account operations including personnel, service vendors and operational systems
- Functions as an OnSite Service Specialist or other operations worker
- Handles formal contact with the client on a daily basis
- Provides training on workflow and machine operations when necessary
- Ensures payroll accuracy by overseeing and correcting all time sheets
- Achieves shift profitability in the area of cost of goods by effectively supervising the shift in the use of company materials and supplies
- Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and deadline compliance
- Meets quality and deadlines standards by the effective use of job scheduling practices
- Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work
- Facilitates resolution of issues concerning pricing, orders and invoicing by interacting and communicating with sales department
- Ensures all direct reports execute objectives by the use of a developmental plan
- Maintains positive internal working relationship with all department employees by communicating in a professional manner
- Completes site reports and other paperwork on time and accurately
- Possesses ability to manage financial results by interpreting projecting, managing declining balances and reconciling profit and loss statement
- Responsible for managing P-L
- Perform other duties as assigned
QUALIFICATIONS
EDUCATION & EXPERIENCE:
- Required high school diploma or equivalent
- 2 + years of experience in a related field
SKILLS:
- Prior Supervisory/Management experience preferred
- Requires intermediate to advance Microsoft Office experience
- Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 pounds
- Excellent interpersonal skills with the ability to quickly develop business relationships
- Requires experience in setting goals be defining and prioritizing specific, realistic objectives
- Excellent communication skills both verbal and written
About Ricoh
For more than 50 years, the PFU group of companies ("PFU") has been developing technologies to accelerate digital transformation for organizations around the world—including our state-of-the-art fi Series and ScanSnap document scanners.
PFU Limited was founded in 1960, and our joint-venture roots weave back to 1973 when we joined PANAFACOM, a consortium of companies including Fujitsu and Panasonic that developed the first minicomputers. Years later, in 1987, USAC Denshi and PANAFACOM merged to establish PFU Limited (PANAFACOM, USAC). In 1983, PFU Limited launched its first document scanner.
PFU has been committed to manufacturing and supporting digital transformation-focused products for our customers and partners for decades. From introducing the first flatbed scanner to building the best-selling fi-7160, our innovative spirit and solution-forward technologies have helped us achieve and maintain our top spot as a leader in document scanners.
In 2022, we joined the Ricoh Group of companies and changed our name from Fujitsu Document Scanners to Ricoh Document Scanners. Besides the change in branding, our customers and partners can expect the same level of excellence, quality, and reliability. The R&D, manufacturing, sales, marketing, and services that our customers and partners know and trust will stay exactly the same.
We are dedicated to bringing best-in-class consumer and enterprise document scanners to organizations everywhere, helping them move forward in a more connected, sustainable world.