Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

Job category: Supply chain and logistics

Job posting ID: 7548

Employment status: Regular full-time

Classification: PTS/MGT/IT B

Salary/Rate of pay: $108,493 - $125,026

Application deadline: Until filled

• This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page . Together, we can make all the difference in the lives of others. Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About This Role Canadian Blood Services is looking for a Regular Full-Time  Product Owner  to join our dynamic Integrated Supply Chain Business Systems and Analytics team. The work of a Product Owner is integral to Canadian Blood Services’ role as  Canada’s Lifeline . Reporting to the Associate Director, ISC Business System, you will build and maintain strong relationships with business partners, and be responsible for setting, prioritizing, and accepting the work generated by a cross-functional team to ensure the most valuable and proper functionality of the technology product, driving a best-in-class product vision.

You will take on many product management responsibilities, supporting both tactical and strategic decision-making. This role is an operationally critical one, delivering products according to user needs while developing strategy to make the enterprise product vision a reality. As an experienced leader with deep hands-on experience in product strategy and delivery, you will help Canadian Blood Services leaders make strategic and informed decisions about system and technology product roadmaps. You must be comfortable with meeting deadlines, supporting multiple stakeholder customers, and collaborating across the enterprise while providing an excellent level of customer service.

As  Product Owner you’ll be at the heart of creating and enhancing scalable platform tools for CBS, and the primary point of contact on behalf of systems customers in the Production, Manufacturing and Materials Management environment. You will collaborate closely with I ntegrated S upply C hain O perations, P rocess M anagement, and Information Technology, Internal and External Customer Experience teams. System Products in your scope will include interoperable custom and out-of-the-box applications servicing the Production, Manufacturing and Materials M anagement E xperience ( e.g. SAP – MM, SAP – PP, SAP – MRP , Production Batching Tool).

Formula for Success Leveraging on your Product Strategy and Roadmap Development expertise:

• Define the strategic vision and own the product roadmap for the integrated supply chain product.
• Drive innovation and end-to-end launch of product(s).
• Facilitate the relationship with the end customer and business leadership owners, bringing the voice and priorities of the customer to the forefront.

Using your superior Backlog Management and Prioritization skills:

• Develop scope and define backlog items and priorities that guide the agile software development team.
• Manage backlog of defects and design and technical debt to ensure a sustainable, high level of customer experience.
• Prioritize feature delivery and review and reprioritize the team backlog before iteration planning sessions.

Drawing on your Product Solution and Delivery skills:

• Actively participate in Design Solution thinking.
• Identify features to be delivered and oversee product development from a business and customer need perspective.
• Ensure the solution solves the business problem and meets the customer needs, evaluating product progress at each iteration.

Utilizing a Continuous Improvement approach:

• Identify ways to continually improve on delivery and product quality standards.
• Identify ways to improve processes so they are lean and efficient while meeting business delivery requirements in line with backlog.

Performs Other Related Duties As Required. Desired Education & Skills

• Bachelor’s degree or equivalent in business, information systems or product management.
• A minimum of 5+ years supply chain e xperience with SAP S4 Han a with above SAP modules or equivalent ERP systems and interoperability with other supply chain systems.
• A minimum of 4 - 5 years’ experience in product management and/or product development.
• A minimum of 7-10 years’ experience working in a variety of business areas with a strong IT or systems focus, including but not limited to systems analysis, design, construction, and testing.
• Hands-on experience with business requirement design and solution development management.
• An understanding of best in practice supply chain practices in the executional ERP and product management sphere.
• Experience in retail planning systems, customer service technology and/or other customer-facing environments an asset.
• APICS/CPIM and understanding of lean manufacturing concepts an asset.
• An equivalent combination of education, training and experience may be considered.
• Demonstrated ability to influence behaviour and manage change.
• Excellent team building, coaching, and leadership skills; proven ability to build trust and relationships.

What We Offer You

• 4 weeks' vacation
• Annual performance award up to 10%
• Comprehensive group health, dental and vision benefits for you and your family
• Defined benefit pension plan
• Employee discounts, wellness program, professional resources

What You Can Expect

• This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location at least 40% of the time/2 days of the week.
• Occasional travel to attend meetings as and when required.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

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