Job Description Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

The Corporate Communications (External) team is the service-focused strategic communications centre of excellence, helping departments across Metrolinx enable change that resonates with people across the region, supporting GO Transit, UP Express, PRESTO, safety, partnerships and corporate programs, as well as the key priorities and objectives of Metrolinx.

Reporting to the Manager, Corporate Communications (External), you will collaborate with internal and external stakeholders to develop and implement strategic communications plans and initiatives, with a strong emphasis on planning, development and delivery of communications materials, issues management, media relations support, and acting as a primary point of contact for stakeholders.

Number of Positions: Two temporary full-time position

• One contract for up to 19 months – immediate start
• One contract for up to 18 months – November 2025 start

What will I be doing?

• Leads the planning and execution of communications strategies and associated tactics (e.g. comprehensive plans, web pages, printed materials, videos, presentations, and events).
• Provides strategic communications counsel, direction, and perspective to help inform and guide senior decision-makers; liaises with senior management to create presentations, submissions, and correspondence (e.g. financial, policy and communication strategies).
• Acts as a relationship manager and key contact to develop and implement strategic communications with internal and external stakeholders (e.g. political, public, media, government, and employees), anticipate and communicate communications risks and opportunities, and address issues as they arise.
• Represents the communications team to all staff levels, and liaises with government agencies (Ministry of Transportation) to provide advice and develop and implement effective communications strategies.
• Writes key messages supports development of internal and external content including, web, social media, and editorial aligned to broader strategy.
• Coordinates and participates in the planning and implementation of communications and public affairs activities; provides communications planning and promotional input and support to projects and events.
• Participates and leads peers in project management for the development and execution of long and short-term communications initiatives with cross-functional team of professionals in corporate communications, marketing, web site development, media relations, stakeholder relations, community engagement and project teams.

What Skills and Qualifications Do I Need?

• Completion of a degree in communications or a related discipline – or a combination of education, training, and experience deemed equivalent.
• Demonstrated progressive experience in communications, public affairs, journalism, or equivalent.
• Knowledge of strategic communications planning and execution (e.g. government transportation and policy analysis).
• Knowledge and/or prior experience with customer operational communications is an asset.
• Project and time management skills to coordinate a number of complex projects under pressure to meet schedule and budget commitments.
• Ability to understand, use, and communicate specialized information.
• Independent thinking and the ability to work autonomously to undertake proactive communications activities in support of major projects.
• Analytical ability, oral/written communication competencies, and negotiation skills to write key messages, news releases, print materials, and create presentations, speaking notes, submissions, and correspondence.
• Political acuity is an asset.

Don’t Meet Every Requirement? If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com .

Application Process All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.