Top Benefits
About the role
Overview
WEEKEND SHIFTS ARE REQUIRED FOR THIS POSITION. Only apply is your available for Saturday & some Sundays also.
We are seeking an entry level Automotive Service Representative to join our team. The ideal candidate will have a passion for customer service and possess some mechanical knowledge to effectively communicate with customers and technicians.
Duties
- Greet customers and assist them with their automotive service needs
- Listen to customer concerns and accurately document issues
- Communicate service recommendations to customers based on technician diagnostics
- Schedule service appointments and follow up with customers on the status of their vehicles
- Provide estimates for repairs and maintenance services
- Coordinate with the service department to ensure timely completion of work orders
- Utilize sales techniques to upsell additional services or products
Qualifications
- Previous experience in a automotive repair shop is preferred.
- Strong customer service skills with the ability to handle various customer personalities
- Basic mechanical knowledge to understand and explain vehicle issues
- Proficiency in cash handling procedures
- Ability to work in a fast-paced environment and multitask effectively
- Sales experience is a plus as the role involves upselling recommended services
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Vision care
Experience:
- Customer service: 1 year (required)
- Mechanical knowledge: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
About OK TIRE & AUTO SERVICE
OK TIRE offers the full line of OK TIRE products and services. Our reputation for quality and integrity is unsurpassed. We offer a modern service facility with state of the art equipment and tools to service most production vehicles on the market today.
Top Benefits
About the role
Overview
WEEKEND SHIFTS ARE REQUIRED FOR THIS POSITION. Only apply is your available for Saturday & some Sundays also.
We are seeking an entry level Automotive Service Representative to join our team. The ideal candidate will have a passion for customer service and possess some mechanical knowledge to effectively communicate with customers and technicians.
Duties
- Greet customers and assist them with their automotive service needs
- Listen to customer concerns and accurately document issues
- Communicate service recommendations to customers based on technician diagnostics
- Schedule service appointments and follow up with customers on the status of their vehicles
- Provide estimates for repairs and maintenance services
- Coordinate with the service department to ensure timely completion of work orders
- Utilize sales techniques to upsell additional services or products
Qualifications
- Previous experience in a automotive repair shop is preferred.
- Strong customer service skills with the ability to handle various customer personalities
- Basic mechanical knowledge to understand and explain vehicle issues
- Proficiency in cash handling procedures
- Ability to work in a fast-paced environment and multitask effectively
- Sales experience is a plus as the role involves upselling recommended services
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Vision care
Experience:
- Customer service: 1 year (required)
- Mechanical knowledge: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
About OK TIRE & AUTO SERVICE
OK TIRE offers the full line of OK TIRE products and services. Our reputation for quality and integrity is unsurpassed. We offer a modern service facility with state of the art equipment and tools to service most production vehicles on the market today.