At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Director, Risk & Chief Risk Officer (CRO) is accountable for developing, implementing and maintaining the enterprise risk and return management vision to support achievement of Allstate Canada Group’s (ACG) short- and long-term Mission, Vision and Strategic objectives while balancing risk and return. The role, in partnership with Senior Leadership, will foster a strong risk culture, promoting a risk-aware culture throughout the organization, providing training and clear communication to stakeholders to drive a risk aware culture.-The role is accountable for the development and implementation of Risk and Return Management initiatives such as risk and control self- assessments, continuous monitoring, risk and control automation, department risk frameworks and profiles and building out measurements around risk. At this level, the Director sets the execution strategy in support of the strategic direction for their organization and in support of the business objectives of the company, ensuring the structures and processes needed to effectively deliver the mission of the Risk and Return Management organization are in place. This role may include direct accountability for a risk category (e.g., strategic risk, culture risk, insurance risk, etc.), accountability for various sub-categories of operational risk, board and regulatory reporting, or it may include client relationship management responsibilities.

As a Director, you won’t just deliver results – you drive our culture and shared purpose. At Allstate, we value in person connected experiences not just with your team but also other Allstaters. This may require travel within your local area or to one of our offices on a regular basis.

Key Responsibilities

• Identifying emerging risk, evaluating risk, monitoring the status of strategic initiatives and communicating changes in our risk profile.
• Drive a culture of risk ownership and accountability across the organization and ensure key risks and outcomes are identified, measured, managed, monitored, reported and escalated as needed.
• Lead the Enterprise Risk and Return Council (ERRC), Operational Risk and Return Council (ORRC) and board reporting
• Provide risk consulting to complex and/or confidential topics and deliver a holistic view of risk to key stakeholders
• Lead the development or enhancement of dynamic governance frameworks; Establish Key Risk & Performance Indicators
• Promote risk management practice and culture to strengthen the risk and return environment of Allstate
• Participate in various governance, working groups, AOR and project meetings related to risk and control matters assuring an open environment for collaboration, risk identification and mitigation
• Manage a team of risk managers, consultants or analysts responsible for understanding the risk environment, and managing event-specific situations
• Ensure compliance with regulatory requirements and collaborating with industry stakeholders on new requirements.
• Identify and assess severity and likelihood of issues for potential escalation and communication to Business Executives and Senior Risk Managers
• In partnership with Senior Leaders, ensure that risk considerations are embedded in strategic planning
• Effectively communicate Allstate Canada Group’s risk posture and emerging risks to ACG’s Senior Leadership Team and Board of Directors, as well as to regulatory bodies as required, providing reports and risk insights to the Board to facilitate informed oversight of the risk profile and management practices.
• Responsible for effective independent challenge of first line risk management activities, thematic reviews and ‘deep dives’ with senior leadership.

Supervisor Responsibilities

This job has supervisory duties.

Education and Experience

• 4 year Bachelors Degree (Required)
• Masters Degree (Preferred)
• 12 or more years of experience (Preferred)
• In-depth understanding of risk and governance. Experience in one or more key risk categories: model, data privacy, technology, cyber, fraud
• Working knowledge of the Canadian regulatory Environment, specifically OSFI guidelines
• People management
• Program/project management

Skills/Capabilities

• Ability to demonstrate full command of risk management in situations of a difficult nature for a large project
• Mastery level of understanding of multiple areas of business knowledge to successfully meet work objectives, as demonstrated by the knowledge of Allstate's business units that relate to work responsibilities
• Data driven decision-making skills
• Cross-Functional Collaboration and Stakeholder Engagement: Ability to work across different teams and levels, including senior leadership and external partners
• Influence & Negotiation: Capability to influence decision-making across different lines of defense and organizational tiers
• Complex Storytelling: Ability to synthesize complex information and communicate it clearly and concisely to diverse audiences, ensuring key insights are easily understood and actionable
• Executive Communication: Demonstrate strong executive communication skills and gravitas, confidently engaging with senior leadership and Board members to influence decisions and drive strategic initiatives