Quality Improvement Facilitator (RFT 1.0 FTE)
About the role
Position Information
Posting Number:
ROM25-257E
Title:
Quality Improvement Facilitator (RFT 1.0 FTE)
Position Status:
Regular Full-time
FTE:
1.0
Job Schedule:
Days
Department:
Quality & Patient Safety
Union:
Non-union
Site:
Royal Ottawa Mental Health Centre
About The Royal
As one of Canada’s foremost mental health care and academic health science centers, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education.
Reporting to the Director, Quality and Patient Safety, the Quality Improvement Facilitator, within the Quality and Patient Safety portfolio, is responsible for leading, coaching, and supporting quality improvement initiatives throughout the hospital. This position is responsible for assisting and supporting the organization with the planning and preparation for Accreditation. This position will also be responsible for researching best practices related to quality improvement methodologies and for delivering training and coaching in quality improvement methodologies to the organization.
RESPONSIBILITIES
- Coach and support program level quality improvement teams throughout the organization.
- Provides recommendations, advice, and support to work teams concerning quality improvement methodologies and tools to drive quality, patient safety, and strategic organizational outcomes.
- Fosters a culture of continuous quality improvement through consultation and education on quality improvement methodologies.
- Provide recommendations, advice, and support to work teams concerning quality improvement methodologies and tools to drive quality, patient safety, and strategic organizational outcomes.
- Develop and deliver quality improvement education using a variety of adult learning modalities including hands-on exercises and simulations.
- Provides quality improvement expertise by serving as a contributing member to various workgroups, committees or councils at the program and corporate level.
- Support The Royal’s Accreditation continuous readiness model.
- Perform other related duties as assigned.
- Work in a manner that complies with staff and patient/client safety practices, policies and procedures of the Royal.
- Ensure a work environment that is conducive to the Royal’s Anti-Racism, Harassment & Discrimination Free Workplace Policy.
QUALIFICATIONS
- Undergraduate degree in a health discipline. Masters level degree in Public Health, Healthcare Administration, or similar program is preferred.
- Demonstrated experience and education in quality improvement methodologies (Model for Improvement, LEAN, etc.) is essential.
- 3-5 years of work experience in the health care field
- Deep understanding of Accreditation’s Canada survey methodology and required organizational practices.
- Exceptional ability to coach and facilitate small work teams to embrace a quality improvement philosophy and methodologies.
- Ability to produce excellent reports and deliver presentations to program teams, as well as senior management.
- Experience developing training curricula and associated training materials, particularly using principles of adult education is essential.
- Demonstrated change management, facilitation, problem solving, and data analysis skills are essential.
- Exceptional computer skills including operation of Microsoft Office, Visio, Microsoft Project, or other value stream mapping computer tools is essential.
- Able to function independently and be self-directed
- Valid Ontario Driver’s license, access to a reliable vehicle and willingness to travel between organizational sites occasionally.
- English level A- is mandatory in oral expression, comprehension, reading and writing. Bilingual (French/English) is considered an asset.
Salary Range:
47.16 to 56.32 per hour
Additional Information
- All applicants must provide a recent resume that clearly indicate that they meet the required qualifications.
- The Royal sincerely thanks all applicants for their interest in a career with us; however, only those applicants selected for an interview will be contacted.
- All new hires will be required to obtain a clear and valid Criminal Record or Vulnerable Sector Records Check as a pre-condition of employment.
- The Royal Ottawa Health Care Group is committed to equity and inclusion in the workplace. Our commitment is rooted in the belief that a diverse workforce enhances the quality of care and organizational strength. We encourage applications from members of equity-deserving communities and welcome individuals from all backgrounds. Upon request, accommodations due to disability are available throughout the recruitment process.
About Royal Ottawa Mental Health Centre
The Royal is one of Canada’s foremost mental health care and academic health science centres. Our mandate is simple: to get more people living with mental illness into recovery faster. The Royal combines the delivery of specialized mental health care, advocacy, research and education to transform the lives of people with complex and treatment resistant mental illness. The Royal Ottawa Foundation for Mental Health raises funds that support The Royal’s work while placing a sharp focus on awareness building through the You Know Who I Am campaign.
The Royal Ottawa Health Care Group (ROHCG) is made up of:
* The Royal Ottawa Mental Health Centre (ROMHC) - a new 188-bed state-of-the-art mental health facility located in Ottawa;
* The Brockville Mental Health Centre (BMHC) - a specialized 219-bed psychiatric facility located in Brockville;
* The University of Ottawa Institute of Mental Health Research (IMHR) - home of leading-edge multidisciplinary research programs that investigate the biological and psychological factors contributing to mental illness and innovative ways to treat mental illness;
* Royal Ottawa Place (ROP) - a 96-bed long-term residential care centre located in Ottawa; and
* The Royal Ottawa Foundation for Mental Health - the fundraising organization that supports mental health research, capital projects and equipment purchases on behalf of the Royal Ottawa Health Care Group.
Quality Improvement Facilitator (RFT 1.0 FTE)
About the role
Position Information
Posting Number:
ROM25-257E
Title:
Quality Improvement Facilitator (RFT 1.0 FTE)
Position Status:
Regular Full-time
FTE:
1.0
Job Schedule:
Days
Department:
Quality & Patient Safety
Union:
Non-union
Site:
Royal Ottawa Mental Health Centre
About The Royal
As one of Canada’s foremost mental health care and academic health science centers, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education.
Reporting to the Director, Quality and Patient Safety, the Quality Improvement Facilitator, within the Quality and Patient Safety portfolio, is responsible for leading, coaching, and supporting quality improvement initiatives throughout the hospital. This position is responsible for assisting and supporting the organization with the planning and preparation for Accreditation. This position will also be responsible for researching best practices related to quality improvement methodologies and for delivering training and coaching in quality improvement methodologies to the organization.
RESPONSIBILITIES
- Coach and support program level quality improvement teams throughout the organization.
- Provides recommendations, advice, and support to work teams concerning quality improvement methodologies and tools to drive quality, patient safety, and strategic organizational outcomes.
- Fosters a culture of continuous quality improvement through consultation and education on quality improvement methodologies.
- Provide recommendations, advice, and support to work teams concerning quality improvement methodologies and tools to drive quality, patient safety, and strategic organizational outcomes.
- Develop and deliver quality improvement education using a variety of adult learning modalities including hands-on exercises and simulations.
- Provides quality improvement expertise by serving as a contributing member to various workgroups, committees or councils at the program and corporate level.
- Support The Royal’s Accreditation continuous readiness model.
- Perform other related duties as assigned.
- Work in a manner that complies with staff and patient/client safety practices, policies and procedures of the Royal.
- Ensure a work environment that is conducive to the Royal’s Anti-Racism, Harassment & Discrimination Free Workplace Policy.
QUALIFICATIONS
- Undergraduate degree in a health discipline. Masters level degree in Public Health, Healthcare Administration, or similar program is preferred.
- Demonstrated experience and education in quality improvement methodologies (Model for Improvement, LEAN, etc.) is essential.
- 3-5 years of work experience in the health care field
- Deep understanding of Accreditation’s Canada survey methodology and required organizational practices.
- Exceptional ability to coach and facilitate small work teams to embrace a quality improvement philosophy and methodologies.
- Ability to produce excellent reports and deliver presentations to program teams, as well as senior management.
- Experience developing training curricula and associated training materials, particularly using principles of adult education is essential.
- Demonstrated change management, facilitation, problem solving, and data analysis skills are essential.
- Exceptional computer skills including operation of Microsoft Office, Visio, Microsoft Project, or other value stream mapping computer tools is essential.
- Able to function independently and be self-directed
- Valid Ontario Driver’s license, access to a reliable vehicle and willingness to travel between organizational sites occasionally.
- English level A- is mandatory in oral expression, comprehension, reading and writing. Bilingual (French/English) is considered an asset.
Salary Range:
47.16 to 56.32 per hour
Additional Information
- All applicants must provide a recent resume that clearly indicate that they meet the required qualifications.
- The Royal sincerely thanks all applicants for their interest in a career with us; however, only those applicants selected for an interview will be contacted.
- All new hires will be required to obtain a clear and valid Criminal Record or Vulnerable Sector Records Check as a pre-condition of employment.
- The Royal Ottawa Health Care Group is committed to equity and inclusion in the workplace. Our commitment is rooted in the belief that a diverse workforce enhances the quality of care and organizational strength. We encourage applications from members of equity-deserving communities and welcome individuals from all backgrounds. Upon request, accommodations due to disability are available throughout the recruitment process.
About Royal Ottawa Mental Health Centre
The Royal is one of Canada’s foremost mental health care and academic health science centres. Our mandate is simple: to get more people living with mental illness into recovery faster. The Royal combines the delivery of specialized mental health care, advocacy, research and education to transform the lives of people with complex and treatment resistant mental illness. The Royal Ottawa Foundation for Mental Health raises funds that support The Royal’s work while placing a sharp focus on awareness building through the You Know Who I Am campaign.
The Royal Ottawa Health Care Group (ROHCG) is made up of:
* The Royal Ottawa Mental Health Centre (ROMHC) - a new 188-bed state-of-the-art mental health facility located in Ottawa;
* The Brockville Mental Health Centre (BMHC) - a specialized 219-bed psychiatric facility located in Brockville;
* The University of Ottawa Institute of Mental Health Research (IMHR) - home of leading-edge multidisciplinary research programs that investigate the biological and psychological factors contributing to mental illness and innovative ways to treat mental illness;
* Royal Ottawa Place (ROP) - a 96-bed long-term residential care centre located in Ottawa; and
* The Royal Ottawa Foundation for Mental Health - the fundraising organization that supports mental health research, capital projects and equipment purchases on behalf of the Royal Ottawa Health Care Group.