We’re Hiring: Customer Service Rockstar (Full-Time)

Are you the kind of person who lights up the room—and the phone line?
Do you love talking to people, solving problems, and making things happen? If you're the type who takes pride in doing things right and has the confidence to ask for the appointment, keep reading—we might have your dream job.

About You

You're an A-Player. Smart, energetic, and naturally persuasive. You're not afraid to close the deal—in this case, by confidently booking service calls and estimates. You’ve got empathy in spades, can think on your feet, and know how to win over just about anyone with warmth, intelligence, and a touch of humour. You value clarity, kindness, and getting things done.

You're the kind of person who:

• Communicates with confidence, clarity, and compassion
• Brings positive energy to every call and conversation
• Feels satisfaction in helping people solve problems
• Wants to be part of a company that values heart as much as hustle

Excellent spoken and written English is a must. We’re looking for someone who owns the phone—whether that’s making customers laugh or calming them down.

About Us

At Garage Door Depot, we’re not just answering phones—we’re building trust, one conversation at a time. We serve homeowners, builders, and property managers across the GTA with garage door solutions that combine quality, style, and service. Our team is passionate, professional, and growing. You’ll be joining a company that values both grit and good vibes.

What we Offer:

• A positive and upbeat team culture
• Competitive compensation based on experience and performance
• Training - to help you succeed (and have fun doing it)
• Room to grow in a company that’s going places

What You’ll Be Doing

• Answering calls and responding to emails with professionalism and personality
• Booking appointments for sales estimates and service calls
• Managing schedules and customer info in our systems
• Supporting our team with admin tasks

The Details

• Location: Mississauga (on-site at our office)
• Schedule: Full-Time
• Compensation: $21 - $25/hour with benefits

You’ll Fit Right In If You Have:

• Confidence on the phone and in person
• A natural curiosity and a solutions-focused mindset
• Strong organizational and multitasking skills
• Solid computer and typing skills (Google Workspace, Microsoft Office)
• The ability to work with minimal supervision and a high level of ownership
• A passion for learning and growing with a team

If you’re excited by the idea of connecting with people, bringing joy and professionalism to every interaction, and being part of a team that actually enjoys coming to work, then we want to meet you.

Apply now with your resume and a quick note telling us why you’d be a great fit. Bonus points if you make us smile.

Job Type: Full-time

Pay: $21.00-$25.00 per hour

Additional pay:

• Bonus pay

Benefits:

• Company events
• Dental care
• Extended health care
• On-site parking
• Paid time off

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• No weekends

Application question(s):

• Was there a specific detail or requirement in the job post that stood out to you? Please explain why it sparked your interest.
• When it comes to asking a customer to book an appointment, people have different styles. Some are more reserved, preferring to give the customer space to decide. Others take a more direct approach to move things forward. How would you describe your style, and why?
• A customer sends you a messy Word doc with misaligned text, inconsistent fonts, and strange spacing. You need to clean it up and return it as a polished PDF via email. What steps would you take?

Work Location: In person