Client Service Representative (licensed in Commercial Lines Insurance or working towards (mandatory))
About the role
What it’s like to be a Federated Customer Service Representative?
When our clients have a question, we need an exceptional Customer Service Representative to manage the relationship and provide excellent customer service ensuring that every interaction is a great experience, with efficient flawless service standards.
The most important characteristics for our CSR’s are attention to detail and communication, working in a fast-paced office supporting a number of sales agents you’ll be the go-to person in the office for questions from your colleagues.
We want your talent
If you are great at:
- Customer Service
- Handling high volumes of requests in a timely and accurate manner
- Assisting team members
- Working with different departments to ensure a quick and accurate flow of information
If you have:
- Post-Secondary education (College or University)
- Licensed in Commercial Lines Insurance or working towards (mandatory)
- 2 years of front-line Customer Service experience
- Exceptional communication skills
- Proficiency in Microsoft Office applications
- Team-first mentality
Who we are:
We’re Federated Insurance. We’ve proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to focusing on our customers’ unique needs and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Federated.
At Federated we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.
About Northbridge Financial Corporation
Northbridge Financial Corporation (NBFC) is a leading commercial property and casualty insurance group that has helped protect Canadian businesses for 100 years. We offer a wide range of innovative solutions through our Northbridge Insurance, TruShield Insurance, and Federated Insurance brands.
We’re passionate about protection, prevention and progress – for our customers, and in our communities. Our exceptional service and extensive offerings help Canadian businesses succeed, while our enthusiastic team works to support and uplift our neighbours from coast to coast to coast.
We’re proud to be 100% Canadian and are wholly owned by Fairfax Financial Holdings Limited.
We love where we work and think you will too!
...................................................................................
La Corporation financière Northbridge (la Financière Northbridge) est un chef de file en assurance de dommages des entreprises qui contribue à protéger les entreprises canadiennes depuis 100 ans. Nous offrons une vaste gamme de solutions novatrices sous les marques Northbridge Assurance, TruShield Assurance et Les assurances Federated.
Nous avons à cœur tout ce qui touche à la protection, à la prévention et au progrès, tant chez nos clients que dans nos collectivités. Notre service exceptionnel et notre large éventail de solutions novatrices aident les entreprises canadiennes à réussir, et notre équipe enthousiaste travaille à soutenir et accompagner leurs propriétaires d’un océan à l’autre.
Nous sommes fiers d’être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial Holdings Limited.
Nous aimons notre entreprise et nous pensons que vous l’aimerez aussi!
Client Service Representative (licensed in Commercial Lines Insurance or working towards (mandatory))
About the role
What it’s like to be a Federated Customer Service Representative?
When our clients have a question, we need an exceptional Customer Service Representative to manage the relationship and provide excellent customer service ensuring that every interaction is a great experience, with efficient flawless service standards.
The most important characteristics for our CSR’s are attention to detail and communication, working in a fast-paced office supporting a number of sales agents you’ll be the go-to person in the office for questions from your colleagues.
We want your talent
If you are great at:
- Customer Service
- Handling high volumes of requests in a timely and accurate manner
- Assisting team members
- Working with different departments to ensure a quick and accurate flow of information
If you have:
- Post-Secondary education (College or University)
- Licensed in Commercial Lines Insurance or working towards (mandatory)
- 2 years of front-line Customer Service experience
- Exceptional communication skills
- Proficiency in Microsoft Office applications
- Team-first mentality
Who we are:
We’re Federated Insurance. We’ve proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to focusing on our customers’ unique needs and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Federated.
At Federated we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.
About Northbridge Financial Corporation
Northbridge Financial Corporation (NBFC) is a leading commercial property and casualty insurance group that has helped protect Canadian businesses for 100 years. We offer a wide range of innovative solutions through our Northbridge Insurance, TruShield Insurance, and Federated Insurance brands.
We’re passionate about protection, prevention and progress – for our customers, and in our communities. Our exceptional service and extensive offerings help Canadian businesses succeed, while our enthusiastic team works to support and uplift our neighbours from coast to coast to coast.
We’re proud to be 100% Canadian and are wholly owned by Fairfax Financial Holdings Limited.
We love where we work and think you will too!
...................................................................................
La Corporation financière Northbridge (la Financière Northbridge) est un chef de file en assurance de dommages des entreprises qui contribue à protéger les entreprises canadiennes depuis 100 ans. Nous offrons une vaste gamme de solutions novatrices sous les marques Northbridge Assurance, TruShield Assurance et Les assurances Federated.
Nous avons à cœur tout ce qui touche à la protection, à la prévention et au progrès, tant chez nos clients que dans nos collectivités. Notre service exceptionnel et notre large éventail de solutions novatrices aident les entreprises canadiennes à réussir, et notre équipe enthousiaste travaille à soutenir et accompagner leurs propriétaires d’un océan à l’autre.
Nous sommes fiers d’être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial Holdings Limited.
Nous aimons notre entreprise et nous pensons que vous l’aimerez aussi!