National Account Coordinator

Waste Solutions Canada is one of the largest independent management companies for waste and recycling services in Canada. Since 2019, we’ve been named to the Growth 500 List and the Globe and Mail’s Fastest Growing Companies in Canada. We’ve also been Great Place to Work certified for four consecutive years.

As a leader in innovative smart waste technology and value-added solutions, we are expanding our Client Services team and looking for a detail-oriented, organized, and client-focused individual to join us as a National Account Coordinator.

Salary: $50,000.00

Job Summary:

The National Account Coordinator plays a key role in supporting our national clients by managing service requests, coordinating vendor relationships, and ensuring timely and accurate communication. This role is essential in maintaining high levels of client satisfaction and operational efficiency.

What You Will Be Doing:

• Client Support: Act as the primary point of contact for national clients, responding to inquiries and resolving service issues.
• Service Coordination: Schedule and monitor waste and recycling services across multiple locations.
• Vendor Management: Liaise with vendors to ensure service delivery meets client expectations.
• Data Management: Maintain accurate records in CRM systems and prepare reports as needed.
• Process Improvement: Identify opportunities to streamline workflows and enhance client experience.

What We Are Looking For:

• 2+ years of experience in customer service, account coordination, or a related field.
• Strong organizational and time-management skills.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office (Excel, Word, Outlook); experience with CRM systems is an asset.
• Ability to manage multiple priorities in a fast-paced environment.
• A proactive, solution-oriented mindset with a focus on client satisfaction.

Why Work at Waste Solutions?

• Remote Flexibility: Work from anywhere in Canada.
• Team Culture: Join a collaborative and supportive team environment.
• Competitive Compensation: Receive a competitive base salary.
• Benefits and Retirement: Choose from one of our Benefits Plan and RRSP matching options.
• Perks: Enjoy company events, volunteer hours, birthday day off, wellness benefit, and more!

Waste Solutions Canada is an equal opportunity employer and will make accommodations available to applicants with disabilities upon request and throughout the entire recruitment process.