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Change Management Strategist

Industry FinTechabout 1 month ago
Calgary, Alberta
Senior Level
full_time

Top Benefits

Donate 10% of our profits to charity
Certified B Corporation
Dedicated webpage for accommodations

About the role

  • Contract Length: 1 year
  • Work Location: Remote, preference for Alberta-based candidates but open to anywhere in Canada

We at Raise are hiring a Change Management Strategist for one of our top clients, a leading financial institution. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand.

Job Overview As a Change Management Strategist, you are an expert in change management and will ensure the success of our project deliveries in Client Experience & Technology by keeping the client at the center of everything you do to deliver delightful experiences.

The ultimate goal of the Change Management Strategist is to create and execute change strategies that drive business results. Whether it is a process, system, or product change (or all of the above), we are only successful if clients or team members change their behaviors and start doing something in a way that drives value.

Key Responsibilities

  • You will drive behavior change by coordinating and aligning all stakeholders, partners and experts to create a holistic change strategy for clients, as well as readiness strategies that prepare team members to support the successful adoption of the change.
  • You will use data and insights to inform strategies you know clients will love and will drive value
  • You are a passionate storyteller and understand how all of the pieces come together to create change.

Role Deliverables This role will take on multiple projects coming out of the CXT PLAID SDLC based on Change Management intake an prioritization. Some examples of current projects in our resourcing backlog include:

  • CIAM (Client Identity & Access Management) Phase 2
  • Alerts & Notifications
  • Client Care Authentications
  • Genesys Client Enhancements

Qualifications

  • 5+ years of Change Management experience driving change.
  • Prosci Change Management Certification an asset
  • Certified Change Management Professional (CCMP) an asset
  • Strong communication skills - the ability to promote a clear vision to different audiences, altering one’s style, language, and approach
  • Collaboration - working with and directing whoever is required to create a holistic and effective change plan
  • Storytelling - taking people along on the journey and having them feel connected to its success
  • Able to give feedback - effective in having difficult conversations and using data and information to help achieve best outcomes for all
  • Strategic thinking - can think through the intended journey we are trying to create and connect pieces to produce desired results

Looking for meaningful work? We can help! Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or any other Raise job posting (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com.

#WES

About Industry FinTech

Financial Services
11-50

We provide an all in one back office financial technologies platform for entrepreneurs to gain the single most important solution - the ability to be trusted by investors and stakeholders.