Top Benefits
Health, dental, & vision
12+ weeks of paid parental leave
$600 USD custom WFH equipment setup
About the role
Who you are
- Have 8+ years of experience in community or ecosystem marketing, with 2+ years managing teams
- Have led successful community programs at a high-growth company, ideally one whose target audience is founders or small business owners
- Are fluent in founder/startup culture and understand how to lead teams that engage authentically in these spaces
- Are a strategic thinker who can translate high-level vision into clear, actionable direction for your team
- Have experience managing cross-functional initiatives and collaborating with senior stakeholders
- Are passionate about building community as a durable, compounding asset—not just a channel
- Familiarity with influencer/creator ecosystems
- Strong understanding of content marketing and distribution models
- Existing relationships with startup and founder communities
What the job involves
- We’re seeking a Senior Manager of Community to lead Mercury’s community function—owning the strategy, building the roadmap, and guiding a growing team of community professionals to scale our impact
- This role is pivotal in shaping how Mercury shows up in the founder ecosystem and how we build meaningful, long-term relationships with entrepreneurs
- You will be responsible for driving vision and alignment across brand, events, and content and ensuring that community is not just a channel, but a feedback loop that informs marketing and product
- Own and evolve Mercury’s community strategy, with a focus on increasing reach and awareness through a flexible approach to community that can scale with our business
- Lead and mentor a team of community and program managers, setting clear goals, priorities, and frameworks to guide their execution
- Set direction for how Mercury engages on external community forums—ensuring tone, approach, and presence reflect our brand and resonate with founders
- Develop scalable programs that turn community members and influencers into brand advocates, expanding our organic reach and credibility
- Foster partnerships with strategically important communities, and equip your team to deliver value in those ecosystems
- Build the playbook for community-driven content and event distribution, making community a key amplifier of our owned media
- Synthesize community insights and collaborate with product and marketing teams to inform roadmap, messaging, and campaign strategy
- Design and implement scalable infrastructure and operational processes to facilitate collaboration across internal teams and external stakeholders
- Measure the impact of community strategies against company goals and adapt/iterate accordingly to ensure the highest impact work is being prioritized
Benefits
- Health, dental, & vision
- 12+ weeks of paid parental leave
- $600 USD custom WFH equipment setup
- Unlimited vacation policy (with a mandatory minimum)
- Retirement matching up to 4% of base salary (401k/RRSP)
- Paid 6-week sabbatical after the 5-year mark
- Annual $1K USD learning & development budget
- Unlimited book budget
- Weekly $100 USD food budget
- Monthly $100 USD wellness budget
- Monthly $50 USD cellphone reimbursement
- Pet-friendly offices with free tea & lunch
About Mercury
Financial Services
501-1000
Mercury is the fintech ambitious companies use for banking* and all their financial workflows. With a powerful bank account at the center of their operations, companies can make better financial decisions and ensure that every dollar spent aligns with company priorities. That's why over 200K startups choose Mercury to confidently run all their financial operations with the precision, control, and focus they need to operate at their best. To learn more, visit Mercury.com.
*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.
Top Benefits
Health, dental, & vision
12+ weeks of paid parental leave
$600 USD custom WFH equipment setup
About the role
Who you are
- Have 8+ years of experience in community or ecosystem marketing, with 2+ years managing teams
- Have led successful community programs at a high-growth company, ideally one whose target audience is founders or small business owners
- Are fluent in founder/startup culture and understand how to lead teams that engage authentically in these spaces
- Are a strategic thinker who can translate high-level vision into clear, actionable direction for your team
- Have experience managing cross-functional initiatives and collaborating with senior stakeholders
- Are passionate about building community as a durable, compounding asset—not just a channel
- Familiarity with influencer/creator ecosystems
- Strong understanding of content marketing and distribution models
- Existing relationships with startup and founder communities
What the job involves
- We’re seeking a Senior Manager of Community to lead Mercury’s community function—owning the strategy, building the roadmap, and guiding a growing team of community professionals to scale our impact
- This role is pivotal in shaping how Mercury shows up in the founder ecosystem and how we build meaningful, long-term relationships with entrepreneurs
- You will be responsible for driving vision and alignment across brand, events, and content and ensuring that community is not just a channel, but a feedback loop that informs marketing and product
- Own and evolve Mercury’s community strategy, with a focus on increasing reach and awareness through a flexible approach to community that can scale with our business
- Lead and mentor a team of community and program managers, setting clear goals, priorities, and frameworks to guide their execution
- Set direction for how Mercury engages on external community forums—ensuring tone, approach, and presence reflect our brand and resonate with founders
- Develop scalable programs that turn community members and influencers into brand advocates, expanding our organic reach and credibility
- Foster partnerships with strategically important communities, and equip your team to deliver value in those ecosystems
- Build the playbook for community-driven content and event distribution, making community a key amplifier of our owned media
- Synthesize community insights and collaborate with product and marketing teams to inform roadmap, messaging, and campaign strategy
- Design and implement scalable infrastructure and operational processes to facilitate collaboration across internal teams and external stakeholders
- Measure the impact of community strategies against company goals and adapt/iterate accordingly to ensure the highest impact work is being prioritized
Benefits
- Health, dental, & vision
- 12+ weeks of paid parental leave
- $600 USD custom WFH equipment setup
- Unlimited vacation policy (with a mandatory minimum)
- Retirement matching up to 4% of base salary (401k/RRSP)
- Paid 6-week sabbatical after the 5-year mark
- Annual $1K USD learning & development budget
- Unlimited book budget
- Weekly $100 USD food budget
- Monthly $100 USD wellness budget
- Monthly $50 USD cellphone reimbursement
- Pet-friendly offices with free tea & lunch
About Mercury
Financial Services
501-1000
Mercury is the fintech ambitious companies use for banking* and all their financial workflows. With a powerful bank account at the center of their operations, companies can make better financial decisions and ensure that every dollar spent aligns with company priorities. That's why over 200K startups choose Mercury to confidently run all their financial operations with the precision, control, and focus they need to operate at their best. To learn more, visit Mercury.com.
*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.