AREA DIRECTOR OF LUXURY LEISURE SALES
Top Benefits
About the role
Summary
Park Hyatt Toronto & Hyatt Vancouver Downtown Alberni (to be Park Hyatt Vancouver)
Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work? Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being.
Renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location. The Hyatt Vancouver Downtown Alberni will be a celebrated icon of luxury on the West Coast, offering bespoke service and elevated experiences in one of Canada’s most scenic cities.
SUMMARY
About the Role – Area Director of Luxury Leisure Sales
We are seeking an expert in the luxury leisure landscape to lead the sales strategy for Park Hyatt Toronto and Hyatt Vancouver Downtown Alberni. This highly visible role is responsible for cultivating high-end partnerships, increasing market share, and elevating the positioning of both properties in key global markets.
The ideal candidate will have 5+ years of luxury hotel sales experience, with a proven track record of success and an established portfolio of high-end leisure clients. A deep understanding of 5-star service standards and the ability to drive performance in the luxury segment is essential.
Salary Range: $95,000 - $110,000
Role to be based in Toronto or Vancouver with travel between both properties.
Key Responsibilities
Sales Strategy & Execution
-
Develop and implement focused sales strategies to drive revenue from top-producing luxury travel agencies and consortia
-
Position Park Hyatt Toronto and Hyatt Vancouver Downtown Alberni as premier destinations within the luxury leisure market
-
Build targeted plans to increase bookings through luxury-focused partners and platforms (e.g., Amex FH&R, Virtuoso)
-
Analyze market trends and customer behavior to inform proactive strategy shifts
-
Maintain distinct messaging and sales tactics for each market while leveraging synergies across the two destinations
Client Relationship & Partnership Development
-
Lead strategic engagement with top-tier leisure travel advisors and luxury agency accounts
-
Represent both properties at global luxury travel shows, client events, and familiarization trips
-
Cultivate relationships with ultra-high-net-worth individuals and travel influencers
Collaboration & Leadership
-
Collaborate closely with on-property and regional sales teams to ensure alignment on luxury initiatives
-
Act as a mentor and thought leader within the high-end leisure segment
-
Work with DOSM, Marketing, and Revenue leaders to align on business priorities and drive revenue
Guest Experience Integration & Brand Representation
-
Ensure all strategies align with luxury service expectations and deliver elevated, personalized experiences
-
Provide input into the guest journey, pre-arrival touchpoints, and post-stay engagement to enhance guest loyalty
Market Intelligence & Reporting
-
Track and report on sales performance, KPIs, and the competitive landscape
-
Identify and act on new business opportunities in emerging luxury markets
-
Deliver actionable insights and recommendations to leadership
Qualifications
- Minimum 5 years of experience in luxury hotels, with a strong track record in the leisure segment
- A robust portfolio of leisure customers and strong relationships with leading travel consortia
- Deep understanding of luxury guest expectations and 5-star service delivery
- Strong commercial acumen and ability to identify and pursue high-value opportunities
- Outstanding relationship-building, communication, and presentation skills
- Bachelor’s degree in Hospitality, Business, or related field; advanced certifications in luxury sales are a plus
- Ability and willingness to travel regularly for client meetings, trade events, and site visits
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Why should you work with Park Hyatt?
- Paid medical days and paid personal days
- Employer RRSP matching contributions
- Complimentary hotel nights and discounts at Hyatt properties worldwide
- Extended health and dental benefits for you and your dependents after 30 days
- Tuition reimbursement program
- 2023 and 2024 Great Place to Work Certified
Park Hyatt Toronto and Hyatt Vancouver Downtown Alberni are committed to fostering a welcoming and inclusive work environment. If you require accommodation during the recruitment process, please notify our Human Resources team.
About Hyatt Place
Welcome to a different place®. You’re always on. And so are we. Our hotels are perfect for your blended lifestyle of work and play. Because you deserve to have access to everything you need 24 hours a day, seven days a week.
We feature an array of services business travelers and families need on a moment’s notice. Enjoy the Bakery Cafe, with a coffee and wine bar. A guest kitchen with fresh snacks and entrees. And daily complimentary breakfast. All accessible any time of day, because you never know when hunger will strike. We also have meeting rooms just the right size for small corporate events. Our hotels range in size from 125 to 200 rooms and are located in urban, suburban or airport locations. You’ll find comfort and consistency in any location you choose. Because what you see in Santa Fe should be what you get in West Palm Beach.
Amenities: • Spacious guestrooms featuring the Hyatt Grand Bed™ • Cozy Corner sofa-sleeper • Complimentary Wi-Fi and remote printing throughout the hotel • 42” HDTV and Hyatt Plug Panel media center • Stylish bathrooms with granite countertops and Portico® amenities • 24/7 made-to-order snacks and entrees in our Guest Kitchen • Bakery Café offering a selection of premium beer, wine and cocktails (where available) • NEW complimentary a.m. Kitchen Skillet™ served daily in our Guest Kitchen.
AREA DIRECTOR OF LUXURY LEISURE SALES
Top Benefits
About the role
Summary
Park Hyatt Toronto & Hyatt Vancouver Downtown Alberni (to be Park Hyatt Vancouver)
Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work? Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being.
Renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location. The Hyatt Vancouver Downtown Alberni will be a celebrated icon of luxury on the West Coast, offering bespoke service and elevated experiences in one of Canada’s most scenic cities.
SUMMARY
About the Role – Area Director of Luxury Leisure Sales
We are seeking an expert in the luxury leisure landscape to lead the sales strategy for Park Hyatt Toronto and Hyatt Vancouver Downtown Alberni. This highly visible role is responsible for cultivating high-end partnerships, increasing market share, and elevating the positioning of both properties in key global markets.
The ideal candidate will have 5+ years of luxury hotel sales experience, with a proven track record of success and an established portfolio of high-end leisure clients. A deep understanding of 5-star service standards and the ability to drive performance in the luxury segment is essential.
Salary Range: $95,000 - $110,000
Role to be based in Toronto or Vancouver with travel between both properties.
Key Responsibilities
Sales Strategy & Execution
-
Develop and implement focused sales strategies to drive revenue from top-producing luxury travel agencies and consortia
-
Position Park Hyatt Toronto and Hyatt Vancouver Downtown Alberni as premier destinations within the luxury leisure market
-
Build targeted plans to increase bookings through luxury-focused partners and platforms (e.g., Amex FH&R, Virtuoso)
-
Analyze market trends and customer behavior to inform proactive strategy shifts
-
Maintain distinct messaging and sales tactics for each market while leveraging synergies across the two destinations
Client Relationship & Partnership Development
-
Lead strategic engagement with top-tier leisure travel advisors and luxury agency accounts
-
Represent both properties at global luxury travel shows, client events, and familiarization trips
-
Cultivate relationships with ultra-high-net-worth individuals and travel influencers
Collaboration & Leadership
-
Collaborate closely with on-property and regional sales teams to ensure alignment on luxury initiatives
-
Act as a mentor and thought leader within the high-end leisure segment
-
Work with DOSM, Marketing, and Revenue leaders to align on business priorities and drive revenue
Guest Experience Integration & Brand Representation
-
Ensure all strategies align with luxury service expectations and deliver elevated, personalized experiences
-
Provide input into the guest journey, pre-arrival touchpoints, and post-stay engagement to enhance guest loyalty
Market Intelligence & Reporting
-
Track and report on sales performance, KPIs, and the competitive landscape
-
Identify and act on new business opportunities in emerging luxury markets
-
Deliver actionable insights and recommendations to leadership
Qualifications
- Minimum 5 years of experience in luxury hotels, with a strong track record in the leisure segment
- A robust portfolio of leisure customers and strong relationships with leading travel consortia
- Deep understanding of luxury guest expectations and 5-star service delivery
- Strong commercial acumen and ability to identify and pursue high-value opportunities
- Outstanding relationship-building, communication, and presentation skills
- Bachelor’s degree in Hospitality, Business, or related field; advanced certifications in luxury sales are a plus
- Ability and willingness to travel regularly for client meetings, trade events, and site visits
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Why should you work with Park Hyatt?
- Paid medical days and paid personal days
- Employer RRSP matching contributions
- Complimentary hotel nights and discounts at Hyatt properties worldwide
- Extended health and dental benefits for you and your dependents after 30 days
- Tuition reimbursement program
- 2023 and 2024 Great Place to Work Certified
Park Hyatt Toronto and Hyatt Vancouver Downtown Alberni are committed to fostering a welcoming and inclusive work environment. If you require accommodation during the recruitment process, please notify our Human Resources team.
About Hyatt Place
Welcome to a different place®. You’re always on. And so are we. Our hotels are perfect for your blended lifestyle of work and play. Because you deserve to have access to everything you need 24 hours a day, seven days a week.
We feature an array of services business travelers and families need on a moment’s notice. Enjoy the Bakery Cafe, with a coffee and wine bar. A guest kitchen with fresh snacks and entrees. And daily complimentary breakfast. All accessible any time of day, because you never know when hunger will strike. We also have meeting rooms just the right size for small corporate events. Our hotels range in size from 125 to 200 rooms and are located in urban, suburban or airport locations. You’ll find comfort and consistency in any location you choose. Because what you see in Santa Fe should be what you get in West Palm Beach.
Amenities: • Spacious guestrooms featuring the Hyatt Grand Bed™ • Cozy Corner sofa-sleeper • Complimentary Wi-Fi and remote printing throughout the hotel • 42” HDTV and Hyatt Plug Panel media center • Stylish bathrooms with granite countertops and Portico® amenities • 24/7 made-to-order snacks and entrees in our Guest Kitchen • Bakery Café offering a selection of premium beer, wine and cocktails (where available) • NEW complimentary a.m. Kitchen Skillet™ served daily in our Guest Kitchen.