Job Overview:

Haven House is a fully licensed escort agency located downtown Kelowna, we are seeking a dynamic and experienced Manager to join our team. The ideal candidate will oversee daily operations, lead a team, be excellent at multi-tasking. This position is for part-time leading into full time If it is a proper fit. We are looking to hire for all shifts. Our hours are 10am - 2am we are open until 3 or 4am on weekends. The ideal candidate must be willing to work 10-hour shifts on the weekends if needed.

Qualifications:

• Proven experience in management
• Strong leadership skills with the ability to inspire and develop a team
• Excellent communication and phone etiquette
• Organizational skills to handle multiple tasks efficiently
• Proficiency in POS systems for transactions and inventory management
• Experience with photoshop, excel, word.
• Ability to sell services effectively and drive sales performance

Responsibilites

• Answering phones and emails
• Recruit, train, and schedule staff effectively
• Provide excellent customer service and resolve any escalated issues
• Utilize point-of-sale (POS) systems to process transactions accurately
• Maintain inventory levels and ordering restock
• Ensure shop cleanliness and organization

-Photoshopping, Advertisement writing.

-Managing social media platforms.

• Greet and warmly welcome clients, ensuring a positive and professional experience from the moment they enter our premises.

• Handle client inquiries and provide accurate information about our services, rates, and availability.

• Coordinate appointments and manage the booking system efficiently.

• Maintain a clean and organized reception area, ensuring it reflects the high standards of our agency.

• Uphold confidentiality and discretion when dealing with sensitive client information.

• Collaborate with the management team to ensure smooth operations and a seamless client experience.

Oversee the daily operations of the reception area, ensuring a seamless and efficient experience for both clients and staff.

• Train, mentor, and supervise a team providing guidance and support to optimize their performance.

• Manage client inquiries and resolve any issues or concerns in a professional and timely manner.

• Coordinate schedules and appointments, ensuring optimal coverage and efficient use of resources.

Requirements:

• Previous experience in a receptionist or customer service role is highly preferred.

• Excellent communication and interpersonal skills to engage with a diverse clientele.

• Professional appearance and demeanor, demonstrating a high level of integrity and discretion.

• Strong organizational and multitasking abilities to manage a busy reception area.

• Knowledge of the escort industry or willingness to learn about it.

• Proficiency in handling basic office equipment and computer systems.

• Moderate-Advanced computer skills.

Job Types: Full-time, Part-time

Pay: $18.00-$30.00 per hour

Additional pay:

• Bonus pay
• Tips

Benefits:

• Casual dress
• On-site parking

Schedule:

• 10 hour shift
• 8 hour shift
• Evening shift
• Every Weekend
• Night shift
• On call
• Overtime

Education:

• Secondary School (preferred)

Experience:

• Management: 1 year (preferred)
• Reception: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Location:

• Kelowna, BC (required)

Work Location: In person