Service Advisor, Mercedes-Benz Kitchener-Waterloo
Top Benefits
About the role
Service Advisor
Mercedes-Benz Kitchener-Waterloo
Mercedes-Benz Kitchener-Waterloo is seeking a polished and customer-focused Service Advisor to join our elite team. As the face of our Service Department, you’ll deliver a seamless and elevated experience for every guest—aligned with the craftsmanship and care synonymous with Mercedes-Benz.
What You’ll Do
- Greet clients with professionalism and warmth, ensuring an exceptional service experience.
- Schedule appointments and manage repair orders with efficiency and attention to detail.
- Clearly communicate service recommendations, timelines, and costs.
- Liaise between clients and technicians to ensure transparency and satisfaction.
- Maintain high standards in all client interactions—reflecting the Mercedes-Benz brand.
What You Bring
- Previous experience in automotive service advising or customer service.
- Strong communication and organizational skills.
- A calm, confident presence under pressure.
- Passion for delivering world-class service.
- Valid driver’s license.
What We Offer
- A refined and professional work environment.
- Competitive compensation and benefits package.
- Ongoing training with Mercedes-Benz Canada.
- Opportunities for advancement within our premium brand family.
Accessibility Statement
Mercedes-Benz Kitchener-Waterloo is committed to fostering an inclusive and accessible workplace. We welcome and encourage applications from people with disabilities. Accommodations are available on request throughout the recruitment process.
Service Advisor, Mercedes-Benz Kitchener-Waterloo
Top Benefits
About the role
Service Advisor
Mercedes-Benz Kitchener-Waterloo
Mercedes-Benz Kitchener-Waterloo is seeking a polished and customer-focused Service Advisor to join our elite team. As the face of our Service Department, you’ll deliver a seamless and elevated experience for every guest—aligned with the craftsmanship and care synonymous with Mercedes-Benz.
What You’ll Do
- Greet clients with professionalism and warmth, ensuring an exceptional service experience.
- Schedule appointments and manage repair orders with efficiency and attention to detail.
- Clearly communicate service recommendations, timelines, and costs.
- Liaise between clients and technicians to ensure transparency and satisfaction.
- Maintain high standards in all client interactions—reflecting the Mercedes-Benz brand.
What You Bring
- Previous experience in automotive service advising or customer service.
- Strong communication and organizational skills.
- A calm, confident presence under pressure.
- Passion for delivering world-class service.
- Valid driver’s license.
What We Offer
- A refined and professional work environment.
- Competitive compensation and benefits package.
- Ongoing training with Mercedes-Benz Canada.
- Opportunities for advancement within our premium brand family.
Accessibility Statement
Mercedes-Benz Kitchener-Waterloo is committed to fostering an inclusive and accessible workplace. We welcome and encourage applications from people with disabilities. Accommodations are available on request throughout the recruitment process.