About the role
Senior Office Estimator
Markham Body Shop, Markham, ON L3R 5M2
Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
Get your career in gear today!
Lithia Motors embodies a unique blend of talent, leadership, and professionalism in a culture that embraces our Core Values of Earn Customers for Life, Take Personal Ownership, Improve Constantly, and Have Fun. Explore new opportunities with one of the largest and most successful retail automotive teams in the nation.
Estimator Responsibilities:
- Identify, confirm and offer resolutions to customer concerns.
- Estimate repair needs to customer based on vehicle inspection.
- Serve as the communication between the customer and the technician.
- Answer incoming telephone calls in a friendly and professional manner.
- Write accurate repair orders & estimates using ProfitNet ADP
- Write accurate Estimates utilizing the three major estimating systems: Pathways*,* Mitchell*,* Audatex
Qualifications:
- Excellent communication & time management skills.
- Typing & basic computer skills to enter repair orders.
- Mathematics to calculate service costs and count change.
- Acceptable driving record and a valid driver's license in your state of residence
About Pfaff Automotive Partners Inc.
Pfaff Automotive Partners started in 1964 out of a desire to provide the best customer service experience in the industry.
In 2021, Pfaff Automotive Group was acquired by Lithia & Driveway, the largest automotive retailer in North America.
With these two powerful brands, we're focused on making buying and servicing a car or motorcycle as easy as possible. This is done with a diverse set of brands and advanced e-commerce capabilities that provide modern customers with an unlimited range of options to suit their needs and lifestyles.
About the role
Senior Office Estimator
Markham Body Shop, Markham, ON L3R 5M2
Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
Get your career in gear today!
Lithia Motors embodies a unique blend of talent, leadership, and professionalism in a culture that embraces our Core Values of Earn Customers for Life, Take Personal Ownership, Improve Constantly, and Have Fun. Explore new opportunities with one of the largest and most successful retail automotive teams in the nation.
Estimator Responsibilities:
- Identify, confirm and offer resolutions to customer concerns.
- Estimate repair needs to customer based on vehicle inspection.
- Serve as the communication between the customer and the technician.
- Answer incoming telephone calls in a friendly and professional manner.
- Write accurate repair orders & estimates using ProfitNet ADP
- Write accurate Estimates utilizing the three major estimating systems: Pathways*,* Mitchell*,* Audatex
Qualifications:
- Excellent communication & time management skills.
- Typing & basic computer skills to enter repair orders.
- Mathematics to calculate service costs and count change.
- Acceptable driving record and a valid driver's license in your state of residence
About Pfaff Automotive Partners Inc.
Pfaff Automotive Partners started in 1964 out of a desire to provide the best customer service experience in the industry.
In 2021, Pfaff Automotive Group was acquired by Lithia & Driveway, the largest automotive retailer in North America.
With these two powerful brands, we're focused on making buying and servicing a car or motorcycle as easy as possible. This is done with a diverse set of brands and advanced e-commerce capabilities that provide modern customers with an unlimited range of options to suit their needs and lifestyles.