Top Benefits
About the role
Job Description:
We’re looking for a Vehicle Appraisal Specialist who thrives on delivering amazing customer experiences. If you have a passion for cars, an eye for detail, and excellent customer service skills, we want to hear from you!
What You’ll Be Doing:
- Greet customers with a friendly, professional attitude that reflects Go Richmond Subaru’s commitment to outstanding service
- Conduct accurate vehicle appraisals for trade-ins, purchases, and internal inventory using market data and digital tools
- Clearly explain the valuation process and findings to customers, ensuring a transparent and comfortable experience
- Work closely with the sales and inventory teams to support vehicle acquisition and pricing decisions
- Keep up with current automotive market trends and valuation tools
- Ensure accurate documentation and timely data entry into dealership systems
- Build rapport and trust with customers to create long-lasting relationships and repeat business
What You Bring to the Team:
- Experience in customer service (automotive or appraisal background is a bonus)
- Strong communication and interpersonal skills
- Analytical mindset with attention to detail
- Knowledge of vehicle appraisal tools (e.g., Canadian Black Book, CARFAX, vAuto, etc.) is an asset
- Valid driver’s license and a clean driving record
- A team player mindset and a willingness to learn and grow
What's In It For You:
- Industry Leading Pay Plans – Competitive base salary with bonus potential
- Employee Investment Program – Love receiving big returns? We love giving them! We offer an employee investment program that guarantees a 10% return every year (max of 16%) based on Go Auto profits
- Vacation – Work hard, play hard. Enjoy three weeks of vacation time your first year! After five years, you receive four weeks and after ten years, you receive FIVE weeks of vacation time!
- Health & Dental – Comprehensive health and dental benefits
- Training & Development – Ongoing training and career development
- Supportive Team - A fun, high-energy, and supportive team environment
- Growth Opportunities within Go Auto – one of Canada’s largest automotive groups
Apply today and help customers get the most value for their vehicle – while building your career at Go Auto!
About Go Auto
As one of Canada’s largest automotive groups, Go Auto operates over 60 dealerships and 28 new vehicle brands across Canada and the United States. Our extensive network includes auxiliary companies like Go RV, Go Insurance, and Yes Plan Auto Finance, ensuring we cater to all your automotive needs from purchase through finance, insurance, service, and repair.
Discover over 14,000 new and used vehicles on GoAuto.ca, your one-stop shop for everything automotive. Our new manufacturers include top brands such as Mercedes-Benz, Sprinter, Mitsubishi, Subaru, Ford, Lincoln, Dodge, Chrysler, Jeep, Ram, Hyundai, Genesis, Kia, Mazda, Nissan, Honda, Fiat, Volkswagen, Infiniti, Toyota, GM, Buick, Chevrolet, Audi, Land Rover, Jaguar, and Porsche.
What truly sets Go Auto apart is our commitment to exceptional customer service. Every employee is empowered to find innovative ways to show our guests that we’re happy to help – all the time, every time. Our customer benefits package includes no extra fees, free service loaners, $500 referrals for new vehicle purchases, 7-day-a-week customer service, and 10% savings on all parts and service spending with the free Go Auto App.
Go Auto is also dedicated to giving back to the community. Since 2018, we have donated over $8 million to charities and community initiatives, with a strong focus on children’s charities to ensure every child has the opportunity to succeed.
These are just a few reasons why Go Auto is recognized as an industry leader in customer satisfaction and has been named one of Canada’s Best Managed Companies. Visit GoAuto.ca to learn more.
Top Benefits
About the role
Job Description:
We’re looking for a Vehicle Appraisal Specialist who thrives on delivering amazing customer experiences. If you have a passion for cars, an eye for detail, and excellent customer service skills, we want to hear from you!
What You’ll Be Doing:
- Greet customers with a friendly, professional attitude that reflects Go Richmond Subaru’s commitment to outstanding service
- Conduct accurate vehicle appraisals for trade-ins, purchases, and internal inventory using market data and digital tools
- Clearly explain the valuation process and findings to customers, ensuring a transparent and comfortable experience
- Work closely with the sales and inventory teams to support vehicle acquisition and pricing decisions
- Keep up with current automotive market trends and valuation tools
- Ensure accurate documentation and timely data entry into dealership systems
- Build rapport and trust with customers to create long-lasting relationships and repeat business
What You Bring to the Team:
- Experience in customer service (automotive or appraisal background is a bonus)
- Strong communication and interpersonal skills
- Analytical mindset with attention to detail
- Knowledge of vehicle appraisal tools (e.g., Canadian Black Book, CARFAX, vAuto, etc.) is an asset
- Valid driver’s license and a clean driving record
- A team player mindset and a willingness to learn and grow
What's In It For You:
- Industry Leading Pay Plans – Competitive base salary with bonus potential
- Employee Investment Program – Love receiving big returns? We love giving them! We offer an employee investment program that guarantees a 10% return every year (max of 16%) based on Go Auto profits
- Vacation – Work hard, play hard. Enjoy three weeks of vacation time your first year! After five years, you receive four weeks and after ten years, you receive FIVE weeks of vacation time!
- Health & Dental – Comprehensive health and dental benefits
- Training & Development – Ongoing training and career development
- Supportive Team - A fun, high-energy, and supportive team environment
- Growth Opportunities within Go Auto – one of Canada’s largest automotive groups
Apply today and help customers get the most value for their vehicle – while building your career at Go Auto!
About Go Auto
As one of Canada’s largest automotive groups, Go Auto operates over 60 dealerships and 28 new vehicle brands across Canada and the United States. Our extensive network includes auxiliary companies like Go RV, Go Insurance, and Yes Plan Auto Finance, ensuring we cater to all your automotive needs from purchase through finance, insurance, service, and repair.
Discover over 14,000 new and used vehicles on GoAuto.ca, your one-stop shop for everything automotive. Our new manufacturers include top brands such as Mercedes-Benz, Sprinter, Mitsubishi, Subaru, Ford, Lincoln, Dodge, Chrysler, Jeep, Ram, Hyundai, Genesis, Kia, Mazda, Nissan, Honda, Fiat, Volkswagen, Infiniti, Toyota, GM, Buick, Chevrolet, Audi, Land Rover, Jaguar, and Porsche.
What truly sets Go Auto apart is our commitment to exceptional customer service. Every employee is empowered to find innovative ways to show our guests that we’re happy to help – all the time, every time. Our customer benefits package includes no extra fees, free service loaners, $500 referrals for new vehicle purchases, 7-day-a-week customer service, and 10% savings on all parts and service spending with the free Go Auto App.
Go Auto is also dedicated to giving back to the community. Since 2018, we have donated over $8 million to charities and community initiatives, with a strong focus on children’s charities to ensure every child has the opportunity to succeed.
These are just a few reasons why Go Auto is recognized as an industry leader in customer satisfaction and has been named one of Canada’s Best Managed Companies. Visit GoAuto.ca to learn more.