In-Store & Online Technical Service Representative (Full Time)
Top Benefits
About the role
You’ll love it here! We are hiring immediately for an in-store & online technical service representative, which we call an in-store and remote services agent at Best Buy. In this role, you will provide customers with the great technical support they need.
Join us and grow your career with our retail team as an in-store & online technical service representative.
What you’ll do:
- Upgrade, set up and repair customers’ computers in-store
- Provide technical support online via chat or on the phone
- Recommend appropriate Geek Squad services based on customer needs
- Keep us organized by completing service notes and handling customer property according to guidelines
- Share your passion for tech to create an amazing customer experience
What we’re looking for:
- Must be at least 18 years old
- Computer diagnostic & repair experience
- Enthusiasm to welcome and assist customers
- Flexibility to adapt to dynamic situations in a fast-paced environment
- A commitment to maintaining a safe and fun working environment
- Excellent communication skills
Why you’ll love it here:
- Flexible schedules as per business needs
- Employee discounts on awesome tech
- Competitive compensation and benefits
- An inclusive, fun, and supportive team who you will quickly call friends
- Training programs to build new and transferable skills and achieve certifications
Join our amazing team!
We are looking for people just like you.
About Best Buy
As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.
Grow your career in development roles (team lead).
11696 Sarcee Trail NW, Calgary, AB T3R 0A1
About Best Buy
At Best Buy, our purpose is to enrich lives through technology. We do that by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. With over 1,000 stores and more than 90,000 employees in the United States and Canada, we solve key human needs in the areas of productivity, security, health, entertainment, connectivity, and more.
We’re a community of courageous change-makers, ambitious collaborators, and inspiring friends. Whether it’s working as a Geek Squad Agent, an in-store advisor, or in our corporate office, we offer each other support and prepare for what might come next.
We wake up every morning so we can do our part in shaping the future of a changing world. Together, we raise the bar for what’s possible and dream up new solutions to problems we’ve never encountered. We master innovative skills that we didn’t know were within grasp and turn everyday interactions into human connections built to last.
If change motivates you, if technology inspires you — we’re here for you. Tomorrow works here™.
In-Store & Online Technical Service Representative (Full Time)
Top Benefits
About the role
You’ll love it here! We are hiring immediately for an in-store & online technical service representative, which we call an in-store and remote services agent at Best Buy. In this role, you will provide customers with the great technical support they need.
Join us and grow your career with our retail team as an in-store & online technical service representative.
What you’ll do:
- Upgrade, set up and repair customers’ computers in-store
- Provide technical support online via chat or on the phone
- Recommend appropriate Geek Squad services based on customer needs
- Keep us organized by completing service notes and handling customer property according to guidelines
- Share your passion for tech to create an amazing customer experience
What we’re looking for:
- Must be at least 18 years old
- Computer diagnostic & repair experience
- Enthusiasm to welcome and assist customers
- Flexibility to adapt to dynamic situations in a fast-paced environment
- A commitment to maintaining a safe and fun working environment
- Excellent communication skills
Why you’ll love it here:
- Flexible schedules as per business needs
- Employee discounts on awesome tech
- Competitive compensation and benefits
- An inclusive, fun, and supportive team who you will quickly call friends
- Training programs to build new and transferable skills and achieve certifications
Join our amazing team!
We are looking for people just like you.
About Best Buy
As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.
Grow your career in development roles (team lead).
11696 Sarcee Trail NW, Calgary, AB T3R 0A1
About Best Buy
At Best Buy, our purpose is to enrich lives through technology. We do that by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. With over 1,000 stores and more than 90,000 employees in the United States and Canada, we solve key human needs in the areas of productivity, security, health, entertainment, connectivity, and more.
We’re a community of courageous change-makers, ambitious collaborators, and inspiring friends. Whether it’s working as a Geek Squad Agent, an in-store advisor, or in our corporate office, we offer each other support and prepare for what might come next.
We wake up every morning so we can do our part in shaping the future of a changing world. Together, we raise the bar for what’s possible and dream up new solutions to problems we’ve never encountered. We master innovative skills that we didn’t know were within grasp and turn everyday interactions into human connections built to last.
If change motivates you, if technology inspires you — we’re here for you. Tomorrow works here™.