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Front Desk - Receptionist

Touchmark14 days ago
Edmonton, Alberta
Mid Level
full_time

About the role

At Touchmark, the ladies and gentlemen who serve in our communities don't just come to a job, they come to be part of something bigger - a mission focused on enriching people's lives. In the process of doing that, they grow, have fun, and develop lifelong skills.

In a recent survey, 9 out of 10 team members said they have the opportunity to do what they do best every day. If you are looking for a place where you can build relationships, explore underused talents, and make a difference every day, apply now or come see us about joining our team.

Front Desk Receptionist - Casual position (mainly for night and weekend shifts)

Do you have a passion for providing the best to your guests and your customers? Do you enjoy being the face of an organization – the first person that people encounter when they call or visit your workplace?

If this sounds like you, we would love to talk with you about the opportunity to be the face of our organization! Touchmark at Wedgewood is Edmonton’s leading full-service senior living community, enriching the lives of residents and their families through five-star hospitality, services and amenities. We are currently seeking the right person to join our team as a Concierge. As the Concierge, you will wear a variety of hats! The front desk is literally the heartbeat of our community – it’s the place where residents and guests might stop by to find out what is on the calendar of events for the day, to check on a package they’re expecting to receive, to let us know if they have a maintenance issue in their home, or just to lean on the counter and chit-chat about their day.

The candidate must have an outgoing warm, friendly personality with strong customer service and communication skills. This position requires professional appearance and demeanor, as well as the ability to stay calm in emergency situations.

The Ideal Candidate Will

  • Have Standard First Aid Certification – requirement
  • Be committed to and passionate about 100% customer satisfaction
  • Possess a high school diploma or equivalent
  • Be excellent at handling multiple tasks simultaneously
  • Have a working knowledge of Microsoft Office applications and basic office equipment
  • Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors

Successful candidate will require a clear Police check to work with the Vulnerable Sector.

IND200

About Touchmark

Wellness and Fitness Services
1001-5000

Touchmark is an award-winning developer, owner, and operator of full-service retirement communities throughout North America, offering older adults a broad range of lifestyle options, five-star amenities, and levels of care. Each one of our communities is unique, but all are motivated by a common mission: To enrich people’s lives. The ladies and gentlemen who serve in our communities have been enriching the lives of older adults and their families since Touchmark was founded in 1980, and we hire people who share the same core values that the company was built upon—hospitality, compassion, excellence, teamwork, and integrity.

The culture in our communities is rich with people who are allies, friends, and givers—both toward their co-workers and toward residents and their family members. People who value laughter and shared memories, and who celebrate humanity and aging with dignity. People who are compassionate and encouraging, and who find satisfaction in providing genuine hospitality.

If making others feel valued and special is what motivates you, you’re our type of people. To learn more about exciting career opportunities, please visit our careers page at http://touchmark.net/careers/.