Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre, and St. Michael’s Hospital, is one of Canada’s largest health care networks. We provide a comprehensive range of services — from primary and acute care to rehabilitation, long-term care, and community-based supports. Fully affiliated with the University of Toronto, Unity Health is recognized for excellence in clinical care, research, and education.

The Project Management Office (PMO) and the Project Manager II position, plays a key role in advancing the organization’s strategic priorities by leading and supporting Information Technology (IT) projects and other corporate initiatives. We are seeking a skilled project management professional to join our team. The successful candidate will bring demonstrated project management experience — ideally in a health care environment — and a commitment to driving meaningful, system-level impact.

Main Responsibilities

Plan and develop all aspects of medium scale projects

• Liaises with the department leadership to obtain project vision and goals, using this input to inform planning, development and implementation process
• Ensures appropriate mechanisms are in place for the optimal delivery of projects, including best practices guidelines and tools for the effective management and execution of projects
• Conducts needs assessment for medium size projects to facilitate defining project plans, deliverables, schedules/timelines to meet identified goals
• Communicates project plan and project expectations clearly and independently to team members and stakeholders, to ensure project goals can be optimally achieved

Lead Project implementations across medium scale projects

• Develops and leads the implementation process for medium scale project plans, to ensure the optimal delivery, execution and implementation of project goals, including:
• Establishing/developing and implementing a project communication plan that meets the needs of established project
• Creating an action plan for to facilitate project implementation, utilizing best practices guidelines and appropriate tools
• Playing a lead role in coordinating activities and managing deliverables to ensure project meets established goals while ensuring compliance with corporate goals and practices
• Oversee deliverables, ensuring associated project activities are well coordinated and organized
• Tracking and monitoring of project activities, identifying/resolving issues and concerns that may hamper project activities, utilizing information to develop and deliver progress reports, proposals, requirements documentation, predictions, etc.

Managing staff and testing resources

• Participates actively and/or fully in the identification and selection of appropriate project resources
• Directs, motivates and supports project staff to ensure accountabilities and performance goals are met
• Delegates responsibilities and work assignments for project staff while implementing strategies that will foster a productive work environment
• Builds a team environment and a culture built on mutual respect and trust to facilitate a productive work environment
• Provides knowledge transfer for the project team where appropriate, to facilitate the optimal and timely completion of projects while ensuring collaboration and coordination

Monitoring and Controlling

• Initiates and oversees the development, drafting and execution of medium scale project protocol/strategies, to capture and present moderately complex information
• Maintains documentation and communication to ensure stakeholders are informed including:
• Organizing and chairing medium scale meetings, as required to provide updates on project status
• Organizing, chairing and/or meeting directly with the Project Director and other relevant parties to collect relevant information and gain a better understanding of project requirement

Ensure quality standards are met

• Fosters a culture of continuous quality improvement for all activities, while supporting a culture of learning and continuous quality improvement
• Collaborates with relevant parties in the development of evidence based measurement and metrics to benchmark performance against industry standards and peer organizations
• Monitors performance indicators and provide strategies to correct variances as needed

Qualifications:

• Completion of a recognized Bachelor’s Degree in Business Administration, Information Technology or recognized equivalent required

• Three to Five years project management experience in a health care environment required

• Project Management Project (PMP) certification required

• Demonstrated experience in facilitation, collaboration and negotiation with multiple stakeholders/service providers required

• Excellent verbal and written communication skills with the ability to communicate information and ideas, in a manner that is easily understood by others

• Excellent customer service, interpersonal and listening skills with the ability to effectively interact with staff all levels

• Excellent computer skills e.g., Microsoft Word, Excel and

  PowerPoint

• Effective p

  roblem recognition and problem solving skills required; with the ability to deal with situations where information is difficult to obtain, complex or ambiguous

• Detail oriented with excellent analytical skills related to proposal development and project management required

• Ability to effectively analyze complex problems, interpret operational/clinical needs and develop integrated, creative solutions required

• A

  bility to multi-task while producing high quality work

• Ability to work efficiently and effectively as a team player

• Ability to utilize a high level of initiative and self-direction

• Ability to manage multiple and often complex projects simultaneously

• Ability to work in a fast paced environment and motivate project staff and others to achieve a common goal

• Demonstrated commitment to and understanding of the Hospitals Mission and values