Auto Service Manager
Top Benefits
About the role
Job Overview
We are seeking a dedicated and experienced Service Manager to join our team. The ideal candidate will possess a strong background in automotive repair and customer service, with the ability to lead a team effectively. As the Service Manager, you will oversee daily operations in our service department, ensuring high-quality service delivery while maximizing customer satisfaction and sales opportunities.
Duties
- Manage and supervise the service department staff, including mechanics and service advisors, to ensure efficient workflow.
- Provide exceptional customer service by addressing customer inquiries, concerns, and complaints promptly and professionally.
- Utilize mechanical knowledge to assist technicians with complex repairs and troubleshooting.
- Implement upselling strategies to promote additional services and products to customers.
- Maintain accurate records of service transactions, including cash handling and sales reports.
- Collaborate with the general manager to develop service department goals and objectives.
- Monitor inventory levels of parts and supplies, placing orders as necessary to maintain stock.
- Ensure compliance with safety regulations and best practices within the service area.
- CoStar experience is an asset.
Experience
- Proven experience in a managerial role within an automotive dealership or repair facility is preferred. Canadian Tire experience is a definite asset.
- Strong mechanical knowledge with hands-on experience in automotive repair is an asset.
- Excellent customer service skills with a focus on building lasting relationships with clients.
- Experience in cash handling and sales processes is beneficial.
- Ability to train and mentor staff, fostering a positive work environment that encourages growth and development.
If you are passionate about the automotive industry and have the skills necessary to lead a successful service team, we encourage you to apply for this exciting opportunity!
Job Type: Full-time
Pay: $55,000.00-$65,000.00 per year
Benefits:
- Dental care
- On-site parking
- Profit sharing
- Store discount
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Expected start date: 2025-07-01
About Canadian Tire Corporation, Ltd.
Canadian Tire Corporation, Limited ("CTC") is one of Canada's most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to be there for Canadians from coast-to-coast.
We are a group of companies that includes a retail segment, a financial services division and CT REIT. Our retail business is led by Canadian Tire, which was founded in 1922 and provides Canadians with products for life in Canada across its Living, Playing, Fixing, Automotive and Seasonal & Gardening categories. Party City, PartSource and Gas+ are key parts of the Canadian Tire network. Our retail segment also includes Mark's, a leading source for casual and industrial wear, Pro Hockey Life, a hockey speciality store catering to elite athletes, and SportChek, Hockey Experts, Sports Experts, and Atmosphere, which offer the best active wear brands. Our 1,700 retail and gasoline outlets are supported and strengthened by our Financial Services division and the tens of thousands of people employed across the country by our Company, local Dealers, franchisees and petroleum retailers. In addition, CTC owns and operates Helly Hansen, a leading technical outdoor brand based in Oslo, Norway.
CTC is an integral part of the communities in which we operate and our legacy of community support, through national and local programs, is initiated and executed by our Corporation, Dealers, franchisees, store operators and employees. Since 2005, our Canadian Tire Jumpstart Charities has been helping kids overcome financial and accessibility barriers to sport and recreation in an effort to provide inclusive play for all kids of all abilities.
For more information, visit corp.canadiantire.ca.
Auto Service Manager
Top Benefits
About the role
Job Overview
We are seeking a dedicated and experienced Service Manager to join our team. The ideal candidate will possess a strong background in automotive repair and customer service, with the ability to lead a team effectively. As the Service Manager, you will oversee daily operations in our service department, ensuring high-quality service delivery while maximizing customer satisfaction and sales opportunities.
Duties
- Manage and supervise the service department staff, including mechanics and service advisors, to ensure efficient workflow.
- Provide exceptional customer service by addressing customer inquiries, concerns, and complaints promptly and professionally.
- Utilize mechanical knowledge to assist technicians with complex repairs and troubleshooting.
- Implement upselling strategies to promote additional services and products to customers.
- Maintain accurate records of service transactions, including cash handling and sales reports.
- Collaborate with the general manager to develop service department goals and objectives.
- Monitor inventory levels of parts and supplies, placing orders as necessary to maintain stock.
- Ensure compliance with safety regulations and best practices within the service area.
- CoStar experience is an asset.
Experience
- Proven experience in a managerial role within an automotive dealership or repair facility is preferred. Canadian Tire experience is a definite asset.
- Strong mechanical knowledge with hands-on experience in automotive repair is an asset.
- Excellent customer service skills with a focus on building lasting relationships with clients.
- Experience in cash handling and sales processes is beneficial.
- Ability to train and mentor staff, fostering a positive work environment that encourages growth and development.
If you are passionate about the automotive industry and have the skills necessary to lead a successful service team, we encourage you to apply for this exciting opportunity!
Job Type: Full-time
Pay: $55,000.00-$65,000.00 per year
Benefits:
- Dental care
- On-site parking
- Profit sharing
- Store discount
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Expected start date: 2025-07-01
About Canadian Tire Corporation, Ltd.
Canadian Tire Corporation, Limited ("CTC") is one of Canada's most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to be there for Canadians from coast-to-coast.
We are a group of companies that includes a retail segment, a financial services division and CT REIT. Our retail business is led by Canadian Tire, which was founded in 1922 and provides Canadians with products for life in Canada across its Living, Playing, Fixing, Automotive and Seasonal & Gardening categories. Party City, PartSource and Gas+ are key parts of the Canadian Tire network. Our retail segment also includes Mark's, a leading source for casual and industrial wear, Pro Hockey Life, a hockey speciality store catering to elite athletes, and SportChek, Hockey Experts, Sports Experts, and Atmosphere, which offer the best active wear brands. Our 1,700 retail and gasoline outlets are supported and strengthened by our Financial Services division and the tens of thousands of people employed across the country by our Company, local Dealers, franchisees and petroleum retailers. In addition, CTC owns and operates Helly Hansen, a leading technical outdoor brand based in Oslo, Norway.
CTC is an integral part of the communities in which we operate and our legacy of community support, through national and local programs, is initiated and executed by our Corporation, Dealers, franchisees, store operators and employees. Since 2005, our Canadian Tire Jumpstart Charities has been helping kids overcome financial and accessibility barriers to sport and recreation in an effort to provide inclusive play for all kids of all abilities.
For more information, visit corp.canadiantire.ca.