About the role
Must Skills: Auth0, Okta, IAM, MFA, SSO
Description
- Minimum of 5 to 7 years of experience in technology application support and/or technology operations
- Minimum of 3 to 4 years of experience in supporting Customer IAM applications and systems (Auth0, Okta, Pingfed etc.)
- Good understanding of IAM concepts - authentication, MFA, SSO, etc.
- Strong experience in thorough log and root cause analysis, using a variety of tools like vendor / CIAM platforms, Splunk, etc.
- Experience with IT Service Management (incident, problem, change, configuration, asset, knowledge, and service level).
- Display a strong sense of urgency and problem-solving skills to effectively collaborate with a variety of stakeholders (L3 Engineering, L1 Business, etc.) and lead teams toward resolution.
- Experience in working with a variety of tool
About W3Global
W3Global is a leading provider of end-to-end consulting services, empowering businesses to achieve their strategic goals and optimize their operations. With over 15 years of experience, we have a proven track record of delivering innovative and effective solutions across a wide range of industries.
Our Mission
At W3Global, we are committed to helping businesses of all sizes achieve their full potential. We believe that by combining our deep industry expertise with our innovative approach, we can deliver exceptional results that exceed our clients' expectations.
Our Services
We offer a comprehensive suite of consulting services designed to address the specific needs of our clients. Our services include:
Strategy Consulting: We help businesses develop and implement winning strategies to achieve their long-term goals.
Business Process Improvement: We identify and optimize business processes to enhance efficiency, reduce costs, and improve customer satisfaction.
Technology Consulting: We provide expert guidance on technology selection, implementation, and integration to support business objectives.
Talent Acquisition: We help businesses find and hire the right talent to support their growth and success.
Human Capital Management: We provide comprehensive HR solutions to help businesses manage their workforce effectively.
About the role
Must Skills: Auth0, Okta, IAM, MFA, SSO
Description
- Minimum of 5 to 7 years of experience in technology application support and/or technology operations
- Minimum of 3 to 4 years of experience in supporting Customer IAM applications and systems (Auth0, Okta, Pingfed etc.)
- Good understanding of IAM concepts - authentication, MFA, SSO, etc.
- Strong experience in thorough log and root cause analysis, using a variety of tools like vendor / CIAM platforms, Splunk, etc.
- Experience with IT Service Management (incident, problem, change, configuration, asset, knowledge, and service level).
- Display a strong sense of urgency and problem-solving skills to effectively collaborate with a variety of stakeholders (L3 Engineering, L1 Business, etc.) and lead teams toward resolution.
- Experience in working with a variety of tool
About W3Global
W3Global is a leading provider of end-to-end consulting services, empowering businesses to achieve their strategic goals and optimize their operations. With over 15 years of experience, we have a proven track record of delivering innovative and effective solutions across a wide range of industries.
Our Mission
At W3Global, we are committed to helping businesses of all sizes achieve their full potential. We believe that by combining our deep industry expertise with our innovative approach, we can deliver exceptional results that exceed our clients' expectations.
Our Services
We offer a comprehensive suite of consulting services designed to address the specific needs of our clients. Our services include:
Strategy Consulting: We help businesses develop and implement winning strategies to achieve their long-term goals.
Business Process Improvement: We identify and optimize business processes to enhance efficiency, reduce costs, and improve customer satisfaction.
Technology Consulting: We provide expert guidance on technology selection, implementation, and integration to support business objectives.
Talent Acquisition: We help businesses find and hire the right talent to support their growth and success.
Human Capital Management: We provide comprehensive HR solutions to help businesses manage their workforce effectively.