About the role
Company Description
Equipment Sales & Service Limited, a privately owned business since 1946, is a renowned representation of leading construction and material handling equipment brands in Canada. The company has proudly won the "Canada's best-managed Companies" award for 12 consecutive years. We offer a full line of Link Belt construction, demolition, forestry, and material handling equipment, Link-Belt cranes, and foundation drilling equipment. Additionally, Equipment Sales & Service Ltd. provides OEM parts and service for Link-Belt, and Geax drilling rigs while also sourcing high-quality aftermarket parts for various manufacturers and models.
Role Description
This is a full-time on-site role for a Service Advisor, located in Edmonton, AB. The Service Advisor will be responsible for coordinating aftersales services, ensuring customer satisfaction, and managing customer interactions. Daily tasks include addressing customer inquiries, scheduling service appointments, providing updates on service progress, and ensuring timely completion of service tasks. The role requires a customer-focused approach and effective communication with both clients and the service team.
Qualifications
- Customer Satisfaction, Customer-focused Service, and Customer Service skills
- Strong Communication and Aftersales experience
- Excellent organizational and time management skills
- Ability to multitask and handle high-pressure situations
- Proficiency in computer systems and service management software
- Previous experience in the equipment sales or service industry is a plus
- Bachelor’s degree in Business Administration, Customer Service, or related field preferred
About Equipment Sales & Service Limited
Equipment Sales & Service Limited is a privately owned business since 1946 and is one of "Canada's best-managed Companies" award winner for 12 consecutive years. Equipment Sales & Service Limited proudly represents the full line of Komatsu construction, demolition, forestry, and material handling equipment, Link-Belt telescopic and lattice boom cranes, as well as Soilmec foundation/drill rigs, micro piling, cranes and ancillary equipment. Equipment Sales & Service Ltd. supplies OEM parts and service for Komatsu, Link-Belt, and Soilmec. We also source high-quality aftermarket parts for all manufacturers and their respective models.
About the role
Company Description
Equipment Sales & Service Limited, a privately owned business since 1946, is a renowned representation of leading construction and material handling equipment brands in Canada. The company has proudly won the "Canada's best-managed Companies" award for 12 consecutive years. We offer a full line of Link Belt construction, demolition, forestry, and material handling equipment, Link-Belt cranes, and foundation drilling equipment. Additionally, Equipment Sales & Service Ltd. provides OEM parts and service for Link-Belt, and Geax drilling rigs while also sourcing high-quality aftermarket parts for various manufacturers and models.
Role Description
This is a full-time on-site role for a Service Advisor, located in Edmonton, AB. The Service Advisor will be responsible for coordinating aftersales services, ensuring customer satisfaction, and managing customer interactions. Daily tasks include addressing customer inquiries, scheduling service appointments, providing updates on service progress, and ensuring timely completion of service tasks. The role requires a customer-focused approach and effective communication with both clients and the service team.
Qualifications
- Customer Satisfaction, Customer-focused Service, and Customer Service skills
- Strong Communication and Aftersales experience
- Excellent organizational and time management skills
- Ability to multitask and handle high-pressure situations
- Proficiency in computer systems and service management software
- Previous experience in the equipment sales or service industry is a plus
- Bachelor’s degree in Business Administration, Customer Service, or related field preferred
About Equipment Sales & Service Limited
Equipment Sales & Service Limited is a privately owned business since 1946 and is one of "Canada's best-managed Companies" award winner for 12 consecutive years. Equipment Sales & Service Limited proudly represents the full line of Komatsu construction, demolition, forestry, and material handling equipment, Link-Belt telescopic and lattice boom cranes, as well as Soilmec foundation/drill rigs, micro piling, cranes and ancillary equipment. Equipment Sales & Service Ltd. supplies OEM parts and service for Komatsu, Link-Belt, and Soilmec. We also source high-quality aftermarket parts for all manufacturers and their respective models.