About the role
Job Description: Inspections Dispatcher
We are seeking a detail-oriented and customer-focused Inspections Dispatcher with 1–3 years of experience in customer service and dispatch operations. The ideal candidate is comfortable handling a high volume of customer calls and is proficient in both verbal and written communication.
Responsibilities:
- Handle and prioritize incoming customer calls, ensuring timely and efficient response.
- Dispatch service technicians and assign tasks based on urgency, location, and availability.
- Coordinate and schedule inspection appointments while managing calendar conflicts.
- Open and close service calls using online dispatching systems.
- Perform various administrative duties to support the service department.
- Maintain and organize an extensive service contract filing system.
- Collaborate with internal teams to ensure consistent customer satisfaction.
Requirements:
- 1–3 years of experience in dispatching and/or customer service.
- Strong communication skills (oral and written).
- Proficient with Windows-based computer applications.
- Ability to multitask and work efficiently in a fast-paced environment.
- Detail-oriented with strong organizational skills.
Primary Focus: Dispatching and coordinating inspections.
About Net2Source Inc.
Net2Source (N2S) is a global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 32 countries. and in-house Glo-Cal (global and local) teams to support our clients.
We carve out custom talent solutions, keeping People, Process, and Technology as the pillars of making the process simple, robust, and efficient. With over 3,500+ contractors working worldwide, we specialize in Contingent Staffing, RPO, Direct Sourcing, Payroll Solutions (EOR/AOR), Diversity Spend Capture, Nearshoring/Co-shoring, and BPO Services.
Global Locations:
- North America: USA, Mexico, Canada, Puerto Rico, Costa Rica & Guatemala
- LATAM: Brazil, Argentina & Chile
- Middle East: UAE and Israel
- ANZ: Australia & New Zealand
- APAC: Singapore, Malaysia, Philippines, India
- UK and Europe: Ireland, Sweden, Romania, Poland, Hungary, Belgium, Germany, Italy, Switzerland, Netherlands, France, Finland & Denmark
About the role
Job Description: Inspections Dispatcher
We are seeking a detail-oriented and customer-focused Inspections Dispatcher with 1–3 years of experience in customer service and dispatch operations. The ideal candidate is comfortable handling a high volume of customer calls and is proficient in both verbal and written communication.
Responsibilities:
- Handle and prioritize incoming customer calls, ensuring timely and efficient response.
- Dispatch service technicians and assign tasks based on urgency, location, and availability.
- Coordinate and schedule inspection appointments while managing calendar conflicts.
- Open and close service calls using online dispatching systems.
- Perform various administrative duties to support the service department.
- Maintain and organize an extensive service contract filing system.
- Collaborate with internal teams to ensure consistent customer satisfaction.
Requirements:
- 1–3 years of experience in dispatching and/or customer service.
- Strong communication skills (oral and written).
- Proficient with Windows-based computer applications.
- Ability to multitask and work efficiently in a fast-paced environment.
- Detail-oriented with strong organizational skills.
Primary Focus: Dispatching and coordinating inspections.
About Net2Source Inc.
Net2Source (N2S) is a global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 32 countries. and in-house Glo-Cal (global and local) teams to support our clients.
We carve out custom talent solutions, keeping People, Process, and Technology as the pillars of making the process simple, robust, and efficient. With over 3,500+ contractors working worldwide, we specialize in Contingent Staffing, RPO, Direct Sourcing, Payroll Solutions (EOR/AOR), Diversity Spend Capture, Nearshoring/Co-shoring, and BPO Services.
Global Locations:
- North America: USA, Mexico, Canada, Puerto Rico, Costa Rica & Guatemala
- LATAM: Brazil, Argentina & Chile
- Middle East: UAE and Israel
- ANZ: Australia & New Zealand
- APAC: Singapore, Malaysia, Philippines, India
- UK and Europe: Ireland, Sweden, Romania, Poland, Hungary, Belgium, Germany, Italy, Switzerland, Netherlands, France, Finland & Denmark