Greater Victoria Public Library

Auxiliary Circulation Assistant

2025-72E

Category
Library Services, Service Design, Service Delivery and Content Discovery

Job Type
Auxiliary

Posting Type
External

Work Location
Various Branches in Victoria, BC

Hours per Week
0 to 35

Salary (per hour)
$30.36 per hour plus 14% in lieu of benefits

Union Membership
This is a Union Position (CUPE 410)

DESCRIPTION

• Do you excel in offering excellent customer service and have a desire to support your local community in literacy and learning?

• Are you a great problem solver and eager to be a front-line ambassador of the library?

Role
Greater Victoria Public Library (GVPL) is an innovative library system with one of the highest per capita usage rates in Canada. Our vision is to inspire literacy, lifelong learning, and community enrichment for all. Serving more than 380,000+ residents in the Greater Victoria area, we provide library service to 10 municipalities.

GVPL is now hiring auxiliary Circulation Assistants to work at all 12 GVPL library branches in the Greater Victoria region. You don’t need to know a lot about libraries. You do need to be curious about what we offer and how you can extend the positive impact of the library with every personal interaction. Personal interactions take place at our 12 library locations, by phone, and online. Make a difference in your community and help people connect with the wealth of learning and leisure opportunities that the library offers.

Education and Experience
Our ideal candidate must have:

• High school diploma;

• One year of experience providing customer service to the general public.

• An equivalent combination of education and experience may also be considered.

Details

• There is no guarantee of hours for auxiliary employees.

• Auxiliary employees hired in this competition are expected to:

  • Be available on an on-call basis to:
    • Work at any of the GVPL branches.
    • Work during peak periods, including Spring Break, summer vacations in July and August, and the holiday season in December.
    • Receive calls to work during days when there are unexpected absences.
    • Work Monday through Saturday throughout the year.
    • Work on Sunday, if library branches are open.
    • Accept and work a minimum of two to three shifts (if offered) per month to maintain their knowledge and skills.

• This role has an hourly wage of $30.36 plus 14% in lieu of benefits.

• This role is unionized and subject to all collective agreement provisions negotiated with CUPE 410.

• Please find our library branch locations here**.**

• Please find a copy of the job description here.

• The successful candidates are required to provide a satisfactory police information/background check for the vulnerable sector.

• The anticipated start date is Monday, September 8, 2025.

Training Requirement

• The Auxiliary Circulation Assistant position includes a mandatory, paid training period planned from September 8 to September 19, 2025.

• This training must be completed as a condition of employment.

Applicants must meet the required qualifications (education and experience, skills, knowledge, and ability) as noted in the job description in order to be considered for a position.

It is the applicant’s responsibility to clearly demonstrate on the application how their education and experience meet the qualifications as noted in the job description. The application should also include professional development taken to date.

Applicants should provide relevant work experience as noted in the job description. Note: applicants may be required to submit verification of education.
Applicants may be asked to provide a demonstration of their skills and abilities in addition to an interview; details will be provided to applicants in advance to allow time for preparation.

If you are ready to make a positive career change that will provide you with the opportunity to truly make a difference, please:

• Email your resume and cover letter to pccareers@gvpl.ca
• Quote “2025-72E Auxiliary Circulation Assistant” in the subject line of your email.
• Complete the Job Application Form by using the link provided below.
  • Link: 2025-72E Auxiliary Circulation Assistant - Job Application Form.

Applications will be accepted until 12:00 p.m. Pacific Time on July 24, 2025. Applications received after this date and time will not be considered. Only complete applications will be accepted.

This position is open to internal and external applicants, and qualified internal applicants will be given preference.

We thank all applicants for their interest, and we will contact only those selected to move forward.

Education : Other trades certificate or diploma

Experience : 1 year to less than 2 years