About the role
We are seeking an Agile Project Manager to support a high-performing, cross-functional squad dedicated to delivering exceptional customer value. This role is pivotal in enabling the team to achieve its goals through agile practices, continuous improvement, and a strong focus on outcomes that matter to our customers.
Primary Responsibilities :
- Agile Delivery Leadership: Guide the squad in applying agile principles and frameworks (e.g., Scrum, Kanban) to plan, execute, and deliver high-impact initiatives aligned with customer and business priorities.
- Customer Value Focus: Ensure that the team maintains a clear line of sight to customer needs and outcomes, facilitating prioritization and decision-making that maximizes value delivery.
- Team Enablement: Foster a culture of collaboration, psychological safety, and continuous learning. Remove impediments, support team health, and help build sustainable delivery practices.
- Stakeholder Engagement: Act as a bridge between the squad and stakeholders, ensuring transparency, alignment, and shared understanding of goals, progress, and risks.
- Metrics & Improvement: Use data-driven insights to support team retrospectives, track delivery performance, and identify opportunities for improvement in both process and outcomes.
- Proven experience in agile project management within a complex, customer-centric environment.
- Strong facilitation, coaching, and servant leadership skills.
- Ability to navigate ambiguity and drive clarity in a fast-paced setting.
- Familiarity with the insurance domain is an asset.
Top Skills Required :
Servant Leadership
:
- Capable of building strong relationships with squads and individuals, building a reputation as a trusted advisor, coach, and friend.
- Contributor to fostering a healthy work environment and builds self-sufficiency within the squad by ensuring the talent and tools for success are available, and squads are empowered to leverage them.
- Effective navigator of communications within and beyond the squad to align stakeholders.
Coaching and facilitation:
- Capable of delivering effective coaching to squad members to help achieve the full potential of the individual and the squad.
- Strong supporter of squad members by helping them develop necessary skills and Agile expertise.
- Effective collaborator with the Product Owner and squad to drive towards achieving Product Vision and OKRs.
- Ability to lead proactive resolution of intra-or-inter squad conflicts.
Agile knowledge and expertise:
- Familiar with Agile and leverages relevant frameworks (e.g., Scrum or Kanban) to optimize squad outcomes.
- Grasps the details of squad members’ technical approaches and proactively drives initiatives to improve engineering practices.
- Fluent in customer centricity and effectively encourages the squad to uphold those principles. Effective at re-orienting the squads thinking around continuous iteration based on customer feedback when necessary.
Mindset and behaviors:
- Naturally and consistently brings enthusiasm and passion about the Enterprise Agile process to effectively encourage the squad to contribute to that environment.
- Adopts a growth mindset and promotes and open-feedback culture within the squad
Other Skills Required:
- Advanced knowledge of the software development lifecycle, Agile principles, the Scrum Framework and Kanban.
- Completed an undergraduate Degree in Computer Science, Business Administration, or related field.
- Minimum 3 years’ experience in project management, program management or business analysis.
- Minimum 3 years’ experience as a dedicated Agile Project Manager.
Assets:
- Project Manager / Scrum Master certification (e.g., DASM, DASSM, PSM, PMP)
- Knowledge of Azure Dev Ops (ADO)
- Knowledge of Planview Portfolios
- Fluently bilingual in both official languages, French and English.
About the role
We are seeking an Agile Project Manager to support a high-performing, cross-functional squad dedicated to delivering exceptional customer value. This role is pivotal in enabling the team to achieve its goals through agile practices, continuous improvement, and a strong focus on outcomes that matter to our customers.
Primary Responsibilities :
- Agile Delivery Leadership: Guide the squad in applying agile principles and frameworks (e.g., Scrum, Kanban) to plan, execute, and deliver high-impact initiatives aligned with customer and business priorities.
- Customer Value Focus: Ensure that the team maintains a clear line of sight to customer needs and outcomes, facilitating prioritization and decision-making that maximizes value delivery.
- Team Enablement: Foster a culture of collaboration, psychological safety, and continuous learning. Remove impediments, support team health, and help build sustainable delivery practices.
- Stakeholder Engagement: Act as a bridge between the squad and stakeholders, ensuring transparency, alignment, and shared understanding of goals, progress, and risks.
- Metrics & Improvement: Use data-driven insights to support team retrospectives, track delivery performance, and identify opportunities for improvement in both process and outcomes.
- Proven experience in agile project management within a complex, customer-centric environment.
- Strong facilitation, coaching, and servant leadership skills.
- Ability to navigate ambiguity and drive clarity in a fast-paced setting.
- Familiarity with the insurance domain is an asset.
Top Skills Required :
Servant Leadership
:
- Capable of building strong relationships with squads and individuals, building a reputation as a trusted advisor, coach, and friend.
- Contributor to fostering a healthy work environment and builds self-sufficiency within the squad by ensuring the talent and tools for success are available, and squads are empowered to leverage them.
- Effective navigator of communications within and beyond the squad to align stakeholders.
Coaching and facilitation:
- Capable of delivering effective coaching to squad members to help achieve the full potential of the individual and the squad.
- Strong supporter of squad members by helping them develop necessary skills and Agile expertise.
- Effective collaborator with the Product Owner and squad to drive towards achieving Product Vision and OKRs.
- Ability to lead proactive resolution of intra-or-inter squad conflicts.
Agile knowledge and expertise:
- Familiar with Agile and leverages relevant frameworks (e.g., Scrum or Kanban) to optimize squad outcomes.
- Grasps the details of squad members’ technical approaches and proactively drives initiatives to improve engineering practices.
- Fluent in customer centricity and effectively encourages the squad to uphold those principles. Effective at re-orienting the squads thinking around continuous iteration based on customer feedback when necessary.
Mindset and behaviors:
- Naturally and consistently brings enthusiasm and passion about the Enterprise Agile process to effectively encourage the squad to contribute to that environment.
- Adopts a growth mindset and promotes and open-feedback culture within the squad
Other Skills Required:
- Advanced knowledge of the software development lifecycle, Agile principles, the Scrum Framework and Kanban.
- Completed an undergraduate Degree in Computer Science, Business Administration, or related field.
- Minimum 3 years’ experience in project management, program management or business analysis.
- Minimum 3 years’ experience as a dedicated Agile Project Manager.
Assets:
- Project Manager / Scrum Master certification (e.g., DASM, DASSM, PSM, PMP)
- Knowledge of Azure Dev Ops (ADO)
- Knowledge of Planview Portfolios
- Fluently bilingual in both official languages, French and English.