Top Benefits
About the role
Join Tridel: Building Communities, Growing Careers
Build Your Future with Us
Our strength, innovation and growth are the result of talented individuals who come together as a team to build sustainable and award-winning homes and communities. Through passion and dedication, our employees work collectively to develop some of the largest and most complex projects within the Greater Toronto Area. We recognize our employees are the key to our success, and we invest in creating a meaningful employee experience and culture that promotes:
- Professional development opportunities
- A diverse and robust suite of benefits and perks
- Social and sustainable impact within our company and the communities we build, and much more.
As a Tridel employee, you contribute to our purpose and standard of excellence while building homes for people today and the generations of tomorrow.
The Blueprint
The Service Technician is accountable for fulfilling work orders and service calls, collaborating with customers, Property Management, and trades. This role involves general troubleshooting, diagnosis, and repairs, encompassing tasks such as drywall repair, minor fixture and millwork repair, painting, caulking, minor flooring, grouting, and minor plumbing.
A Glimpse into Your Daily Activities
- Complete assigned work orders and service calls in a timely and efficient manner.
- Interact with customers to understand and address their service needs and concerns.
- Collaborate with Property Management and various trades to coordinate and execute service-related tasks.
- Conduct general troubleshooting and diagnosis of issues related to residential construction, including identifying problems in areas such as drywall, fixtures, millwork, painting, caulking, flooring, grouting, and minor plumbing.
- Perform repairs based on the diagnosed issues, including but not limited to drywall repair, minor fixture and millwork repair, painting, caulking, minor flooring work, grouting, and minor plumbing repairs.
- Apply effective hands-on solutions to resolve construction-related problems efficiently.
- Work both independently and collaboratively as a member of a larger service technician team.
- Maintain accurate and detailed records of work completed, including documentation of repairs and any additional information relevant to the service provided.
- Adhere to safety regulations and guidelines to ensure a secure work environment.
- Seek opportunities for continuous improvement in service delivery and efficiency.
- Conduct Homeowner Orientations (Pre-Delivery Inspections) as necessary.
- Perform inventory suite inspections and communicate with Team Lead and C3 for completion updates.
- Place material orders when required.
- Contribute to and engage in social media/web promotion activities for the company.
- Provide assistance and support for other job functions as needed.
- Address escalations and homeowner concerns through a higher level of investigative work.
- Perform other related duties as required.
The Architect of Your Success
- Relevant post-secondary education and/or previous industry experience preferred.
- Demonstrated expertise in completing work orders, service calls, and inspections.
- Familiarity with construction practices and Tarion guidelines is an asset.
- Strong troubleshooting abilities, excelling in providing practical hands-on solutions.
- Hands-on experience with troubleshooting and performing repairs.
- Previous experience in customer service, ensuring high levels of customer satisfaction.
- Strong organizational skills and can stay focused on multiple ongoing tasks while using your available resources efficiently and effectively.
- Strong customer-focused oral and written communication skills and experience with cross-departmental communication
- Strong team player who is open minded, resourceful, flexible, and adaptable to change
- Must have a personal vehicle and a valid Driver’s License.
Who We Are
Founded in 1934, Tridel is responsible for delivering over 90,000 homes to date, and we are proud to continue building not just our legacy but communities for years to come.
As a purpose-driven company guided by our ‘Built for Life®’ commitment, we create socially and environmentally responsible communities and invest in innovations that promote quality, sustainability, high performance in construction, social inclusion and cohesion, and community economic development. As an award-winning company, we are proud to be recognized as an industry leader for excellence in design and construction, green building, corporate social responsibility, diversity, equity and inclusion, customer service, and more.
Supporting Inclusion and Belonging
Tridel is committed to having a workforce that reflects the communities where we build, where everyone feels they belong, is physically and psychologically safe, and can reach their full potential. We embrace diversity while reinforcing equity and inclusion and are committed to building a team with a range of experiences and skills.
As an equal opportunity employer, we encourage all qualified individuals to apply, including those who self-identify as Indigenous in Canada (First Nations, Métis, Inuit), are from racialized communities, and persons with disabilities. We remain committed to a barrier-free recruitment and selection process and will provide accommodation upon request. If you require accommodation at any stage of the recruitment process, please email your request to recruitmentaccommodations@tridel.com. All information received will be handled in strict confidence.
As part of Tridel Group of Companies’ recruitment and selection process, we utilize Artificial Intelligence (AI) for candidate screening.
About Tridel Group of Companies
The Leader in Condominium Living in the Greater Toronto real estate market with over 85 years of design-build expertise and the construction of over 87,000 homes. Brand new condo homes, high-rise, townhomes and lofts in downtown Toronto, North York, Etobicoke and Scarborough that appeal to a large range of buyers and investors, both local and global. All new communities are Tridel Built Green Built for Life.
Top Benefits
About the role
Join Tridel: Building Communities, Growing Careers
Build Your Future with Us
Our strength, innovation and growth are the result of talented individuals who come together as a team to build sustainable and award-winning homes and communities. Through passion and dedication, our employees work collectively to develop some of the largest and most complex projects within the Greater Toronto Area. We recognize our employees are the key to our success, and we invest in creating a meaningful employee experience and culture that promotes:
- Professional development opportunities
- A diverse and robust suite of benefits and perks
- Social and sustainable impact within our company and the communities we build, and much more.
As a Tridel employee, you contribute to our purpose and standard of excellence while building homes for people today and the generations of tomorrow.
The Blueprint
The Service Technician is accountable for fulfilling work orders and service calls, collaborating with customers, Property Management, and trades. This role involves general troubleshooting, diagnosis, and repairs, encompassing tasks such as drywall repair, minor fixture and millwork repair, painting, caulking, minor flooring, grouting, and minor plumbing.
A Glimpse into Your Daily Activities
- Complete assigned work orders and service calls in a timely and efficient manner.
- Interact with customers to understand and address their service needs and concerns.
- Collaborate with Property Management and various trades to coordinate and execute service-related tasks.
- Conduct general troubleshooting and diagnosis of issues related to residential construction, including identifying problems in areas such as drywall, fixtures, millwork, painting, caulking, flooring, grouting, and minor plumbing.
- Perform repairs based on the diagnosed issues, including but not limited to drywall repair, minor fixture and millwork repair, painting, caulking, minor flooring work, grouting, and minor plumbing repairs.
- Apply effective hands-on solutions to resolve construction-related problems efficiently.
- Work both independently and collaboratively as a member of a larger service technician team.
- Maintain accurate and detailed records of work completed, including documentation of repairs and any additional information relevant to the service provided.
- Adhere to safety regulations and guidelines to ensure a secure work environment.
- Seek opportunities for continuous improvement in service delivery and efficiency.
- Conduct Homeowner Orientations (Pre-Delivery Inspections) as necessary.
- Perform inventory suite inspections and communicate with Team Lead and C3 for completion updates.
- Place material orders when required.
- Contribute to and engage in social media/web promotion activities for the company.
- Provide assistance and support for other job functions as needed.
- Address escalations and homeowner concerns through a higher level of investigative work.
- Perform other related duties as required.
The Architect of Your Success
- Relevant post-secondary education and/or previous industry experience preferred.
- Demonstrated expertise in completing work orders, service calls, and inspections.
- Familiarity with construction practices and Tarion guidelines is an asset.
- Strong troubleshooting abilities, excelling in providing practical hands-on solutions.
- Hands-on experience with troubleshooting and performing repairs.
- Previous experience in customer service, ensuring high levels of customer satisfaction.
- Strong organizational skills and can stay focused on multiple ongoing tasks while using your available resources efficiently and effectively.
- Strong customer-focused oral and written communication skills and experience with cross-departmental communication
- Strong team player who is open minded, resourceful, flexible, and adaptable to change
- Must have a personal vehicle and a valid Driver’s License.
Who We Are
Founded in 1934, Tridel is responsible for delivering over 90,000 homes to date, and we are proud to continue building not just our legacy but communities for years to come.
As a purpose-driven company guided by our ‘Built for Life®’ commitment, we create socially and environmentally responsible communities and invest in innovations that promote quality, sustainability, high performance in construction, social inclusion and cohesion, and community economic development. As an award-winning company, we are proud to be recognized as an industry leader for excellence in design and construction, green building, corporate social responsibility, diversity, equity and inclusion, customer service, and more.
Supporting Inclusion and Belonging
Tridel is committed to having a workforce that reflects the communities where we build, where everyone feels they belong, is physically and psychologically safe, and can reach their full potential. We embrace diversity while reinforcing equity and inclusion and are committed to building a team with a range of experiences and skills.
As an equal opportunity employer, we encourage all qualified individuals to apply, including those who self-identify as Indigenous in Canada (First Nations, Métis, Inuit), are from racialized communities, and persons with disabilities. We remain committed to a barrier-free recruitment and selection process and will provide accommodation upon request. If you require accommodation at any stage of the recruitment process, please email your request to recruitmentaccommodations@tridel.com. All information received will be handled in strict confidence.
As part of Tridel Group of Companies’ recruitment and selection process, we utilize Artificial Intelligence (AI) for candidate screening.
About Tridel Group of Companies
The Leader in Condominium Living in the Greater Toronto real estate market with over 85 years of design-build expertise and the construction of over 87,000 homes. Brand new condo homes, high-rise, townhomes and lofts in downtown Toronto, North York, Etobicoke and Scarborough that appeal to a large range of buyers and investors, both local and global. All new communities are Tridel Built Green Built for Life.