Account Manager – Condominium Security
Top Benefits
About the role
Location: Toronto & GTA
Job Type: Full-Time
Industry: Private Security
Northern Force Security is currently seeking a dedicated, experienced, and client-focused Account Manager to join our growing team. This position is ideal for a motivated individual with a strong background in condominium security operations and client relationship management.
Key Responsibilities:
- Oversee client service delivery at condominium and commercial security sites across Ontario.
- Ensure smooth daily operations of assigned condominium sites.
- Maintain and revise post orders based on client feedback and site requirements.
- Implement changes to site operating procedures and protocols.
- Train and coach security staff on emergency procedures, including fire safety.
- Lead staff meetings, maintain training documentation, and conduct performance reviews.
- Develop relationships with property managers and condominium board members to enhance service delivery and generate new business.
- Collaborate with internal departments (e.g., marketing, operations) to boost brand visibility and improve service outreach in the condo community.
- Communicate effectively with Operations Team to relay client feedback and ensure follow-up actions are completed.
- Support and implement special project requests from condominium clients.
- Provide strategic input on improving service quality at all managed sites.
Qualifications:
- Mandatory: Minimum 2-3 years of experience in condominium security.
- Mandatory: Experience in condominium or property management.
- Strong leadership and supervisory skills.
- Experience engaging with property managers or board members.
- Tech-savvy and able to learn and adapt to new software and tools.
- Excellent written and verbal communication skills.
- Strong organizational and time-management abilities.
Why Join Northern Force Security?
- Competitive salary
- Supportive and professional work environment
- Opportunities for career growth and development
- Work with a growing team dedicated to excellence in security and client service
About Northern Force Security
Northern Force Security – is a unique security company located in Toronto, Ontario founded by former military professionals and anti-terrorism specialists.
With the threat of global terrorism on the rise, the unique capabilities and experience of our founders in the area of anti-terrorism is an important factor in the protection of our clients and their assets. Northern Force Security’s experience in contemporary security services and anti-terrorism tactics combined with our high level of customer service will ensure our mutual success and your complete satisfaction as our client.
Northern Force Security is a full-service security provider able to meet all of your safety and security needs. This includes home security, business security, building security, security guards, concierge services, VIP protection, mobile patrol, and much more. We also offer our clients a wide range of security training programs, risk assessment services and other specialized and customized consulting services.
Account Manager – Condominium Security
Top Benefits
About the role
Location: Toronto & GTA
Job Type: Full-Time
Industry: Private Security
Northern Force Security is currently seeking a dedicated, experienced, and client-focused Account Manager to join our growing team. This position is ideal for a motivated individual with a strong background in condominium security operations and client relationship management.
Key Responsibilities:
- Oversee client service delivery at condominium and commercial security sites across Ontario.
- Ensure smooth daily operations of assigned condominium sites.
- Maintain and revise post orders based on client feedback and site requirements.
- Implement changes to site operating procedures and protocols.
- Train and coach security staff on emergency procedures, including fire safety.
- Lead staff meetings, maintain training documentation, and conduct performance reviews.
- Develop relationships with property managers and condominium board members to enhance service delivery and generate new business.
- Collaborate with internal departments (e.g., marketing, operations) to boost brand visibility and improve service outreach in the condo community.
- Communicate effectively with Operations Team to relay client feedback and ensure follow-up actions are completed.
- Support and implement special project requests from condominium clients.
- Provide strategic input on improving service quality at all managed sites.
Qualifications:
- Mandatory: Minimum 2-3 years of experience in condominium security.
- Mandatory: Experience in condominium or property management.
- Strong leadership and supervisory skills.
- Experience engaging with property managers or board members.
- Tech-savvy and able to learn and adapt to new software and tools.
- Excellent written and verbal communication skills.
- Strong organizational and time-management abilities.
Why Join Northern Force Security?
- Competitive salary
- Supportive and professional work environment
- Opportunities for career growth and development
- Work with a growing team dedicated to excellence in security and client service
About Northern Force Security
Northern Force Security – is a unique security company located in Toronto, Ontario founded by former military professionals and anti-terrorism specialists.
With the threat of global terrorism on the rise, the unique capabilities and experience of our founders in the area of anti-terrorism is an important factor in the protection of our clients and their assets. Northern Force Security’s experience in contemporary security services and anti-terrorism tactics combined with our high level of customer service will ensure our mutual success and your complete satisfaction as our client.
Northern Force Security is a full-service security provider able to meet all of your safety and security needs. This includes home security, business security, building security, security guards, concierge services, VIP protection, mobile patrol, and much more. We also offer our clients a wide range of security training programs, risk assessment services and other specialized and customized consulting services.