Program/Administrative Clerk-Transportation Program (Summer Student)
Top Benefits
About the role
Employee working location: In-person (Ancaster, ON)
Employment status: Co-op/summer Student (2 months)
The Canadian Red Cross (CRC) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2024 we are committed to having an accessible, diverse, inclusive and barrier-free work environment.
In this role you will:
- Respond to inquiries regarding the program assessing client eligibility, creating files in database and updating files as required.
- Provide administrative support to the transportation program.
- Answer telephone calls and redirect, and attend to service participant inquires.
- Take requests from service participants and volunteers.
- Provide reports as required.
- Perform other duties as needed.
What we are looking for:
- Customer service experience in person and on the telephones is an asset
- Strong verbal and written communication skills
- Working knowledge of Microsoft programs
- Self-starter with strong organization skills
- Proven ability to be a supportive team member
- A full valid G license is an asset
Working conditions:
- The majority of work is performed in a friendly office environment that is clean and comfortable located in the Ancaster Branch of the Canadian Red Cross.
- Hours of service are based on a 35-hour week Monday to Friday
- Please note that is no relocation package for this position
- At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada we encourage you to carefully review your visa to find out whether you are eligible to work for the job you are considering applying for. Refer to our FAQ for more information
- If you are selected for this role, you will be required to complete a successful pre-employment screening process which include a satisfactory enhanced police information check (E-PIC)
About Canadian Red Cross
The Canadian Red Cross is part of the largest humanitarian network in the world, the International Red Cross and Red Crescent Movement.
We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.
Emergencies The Canadian Red Cross mobilizes its vast network of volunteers to assist when a disaster strikes, working in support of government to deliver relief to impacted communities and people. The Canadian Red Cross also contributes to international disaster responses by raising funds, as well as deploying resources and trained aid workers to support the local Red Cross.
Prevention and safety Through first aid training and water safety programming, the Canadian Red Cross helps Canadians be better equipped to prevent and treat injuries at home and in the workplace, as well as how to be safe in and around the water.
Capacity building The Canadian Red Cross provides support to Red Cross societies around the world to build capacity to be better able to able to respond to crises.
Community health The Canadian Red Cross delivers services to promote community health, in partnership with provincial governments.
Fundamental Principles Our network is vast, but our approach is simple. All Red Cross programs and activities are guided by the Fundamental Principles of Humanity, Impartiality, Neutrality, Independence, Voluntary service, Unity and Universality.
Program/Administrative Clerk-Transportation Program (Summer Student)
Top Benefits
About the role
Employee working location: In-person (Ancaster, ON)
Employment status: Co-op/summer Student (2 months)
The Canadian Red Cross (CRC) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2024 we are committed to having an accessible, diverse, inclusive and barrier-free work environment.
In this role you will:
- Respond to inquiries regarding the program assessing client eligibility, creating files in database and updating files as required.
- Provide administrative support to the transportation program.
- Answer telephone calls and redirect, and attend to service participant inquires.
- Take requests from service participants and volunteers.
- Provide reports as required.
- Perform other duties as needed.
What we are looking for:
- Customer service experience in person and on the telephones is an asset
- Strong verbal and written communication skills
- Working knowledge of Microsoft programs
- Self-starter with strong organization skills
- Proven ability to be a supportive team member
- A full valid G license is an asset
Working conditions:
- The majority of work is performed in a friendly office environment that is clean and comfortable located in the Ancaster Branch of the Canadian Red Cross.
- Hours of service are based on a 35-hour week Monday to Friday
- Please note that is no relocation package for this position
- At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada we encourage you to carefully review your visa to find out whether you are eligible to work for the job you are considering applying for. Refer to our FAQ for more information
- If you are selected for this role, you will be required to complete a successful pre-employment screening process which include a satisfactory enhanced police information check (E-PIC)
About Canadian Red Cross
The Canadian Red Cross is part of the largest humanitarian network in the world, the International Red Cross and Red Crescent Movement.
We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.
Emergencies The Canadian Red Cross mobilizes its vast network of volunteers to assist when a disaster strikes, working in support of government to deliver relief to impacted communities and people. The Canadian Red Cross also contributes to international disaster responses by raising funds, as well as deploying resources and trained aid workers to support the local Red Cross.
Prevention and safety Through first aid training and water safety programming, the Canadian Red Cross helps Canadians be better equipped to prevent and treat injuries at home and in the workplace, as well as how to be safe in and around the water.
Capacity building The Canadian Red Cross provides support to Red Cross societies around the world to build capacity to be better able to able to respond to crises.
Community health The Canadian Red Cross delivers services to promote community health, in partnership with provincial governments.
Fundamental Principles Our network is vast, but our approach is simple. All Red Cross programs and activities are guided by the Fundamental Principles of Humanity, Impartiality, Neutrality, Independence, Voluntary service, Unity and Universality.