About the role
Rally has an opportunity for a customer service-oriented individual to be part of our growing Residential Services team as a Field Services Technician. The successful individual will play an important role in deploying and servicing Rally's expanding footprint of internet and television services through the installation and support of our broadband networking infrastructure and is someone who embraces Rally's culture of providing our clients with the highest level of quality, service and safety.
If you are looking for a challenging and rewarding career in a growing and ever-evolving field, we want to hear from you.
Responsibilities:
-
Implement and maintain Fibre, Ethernet, and Digital Subscriber Line (DSL) networks
-
Install, splice, terminate (crimp), test and troubleshoot fiber optic, copper twisted pair and Ethernet
-
Deploy optical line termination (OLT) devices, IPTV set-top boxes, routers, access points, network switches and powerline adapters
-
Maintain and update site documentation, work orders and site inventory. Create incident and fault reports as required
-
Deploy, configure, and provision firmware updates on network infrastructure such as routers, access points (APs), network switches, IPTV set-top boxes and optical line termination (OLT) devices
-
Interface with external stakeholders (clients) and internal stakeholders (operations & network teams)
-
Identify issues, respond to queries, and provide explanation/assistance relating to network project activity in a professional manner
Qualifications:
-
Experience crimping RJ45 and RJ11 Ethernet cables (STP, SSTP, UTP)
-
Experience testing various types of Telecom cables (Ethernet, Coax, Fibre)
-
Experience with terminating/splicing different types of fibre optic cables (single-mode fibres, multimode fibre, and plastic optical fibres.)
-
Knowledge of Wi-Fi standards
-
Strong manual dexterity and ability to lift up to 70lbs
-
Ability to work in collaboration with others
-
Valid Driver’s License G and clean abstract
-
Completion of High School/Secondary School or equivalent
-
Previous experience as a telecommunications' technician or equivalent an asset
-
Solid organizational and problem-solving skills
-
Good communications skills, both verbal and written
-
Ability to work in a fast paced, changing environment with minimal direction
-
Flexibility to do shift work including occasionally weekends and holidays
Due to the number of applications, only successful applicants will be contacted.
About Rally Internet
Rooted in our core belief that fast, reliable Internet should be accessible and affordable to all, at Rally, we keep things simple by offering a premium fibre Internet service at a FAIR price - no gouging - and helping Canadians save their money while staying connected. Topped with the outstanding customer service they deserve, our super friendly team really cares, and we treat our customers like people, not just subscribers. We’re small but we’re making noise!.
Toronto-based and delivering advanced communications services from coast to coast, Rally offers residential clients in multiple dwelling units (MDU’s), hospitals and long-term care facilities access to fast, reliable and affordable internet, TV and home phone services.
With our own independent network, freedom of choice, fair pricing and reliable service – Rally is bringing people together to raise the standard for Internet and telecommunications in Canada.
Our Diversity Is Our Strength. At Rally, supporting and celebrating our differences is at the core of our values. We are committed to creating an inclusive environment for all employees built on dignity, respect and free from discrimination or harassment.
Rally is an Equal Opportunity Employer. It is our policy that all personnel actions are based solely on merit, qualifications and performance. Rally does not discriminate in employment opportunities or practices with regard to age, race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, pregnancy (including breastfeeding or other related condition), sexual orientation, gender identity and/or expression, record of offences, marital status, family status or disability.
Individuals needing assistance or an accommodation to complete an application due to a disability, please contact apply@rally.ca.
About the role
Rally has an opportunity for a customer service-oriented individual to be part of our growing Residential Services team as a Field Services Technician. The successful individual will play an important role in deploying and servicing Rally's expanding footprint of internet and television services through the installation and support of our broadband networking infrastructure and is someone who embraces Rally's culture of providing our clients with the highest level of quality, service and safety.
If you are looking for a challenging and rewarding career in a growing and ever-evolving field, we want to hear from you.
Responsibilities:
-
Implement and maintain Fibre, Ethernet, and Digital Subscriber Line (DSL) networks
-
Install, splice, terminate (crimp), test and troubleshoot fiber optic, copper twisted pair and Ethernet
-
Deploy optical line termination (OLT) devices, IPTV set-top boxes, routers, access points, network switches and powerline adapters
-
Maintain and update site documentation, work orders and site inventory. Create incident and fault reports as required
-
Deploy, configure, and provision firmware updates on network infrastructure such as routers, access points (APs), network switches, IPTV set-top boxes and optical line termination (OLT) devices
-
Interface with external stakeholders (clients) and internal stakeholders (operations & network teams)
-
Identify issues, respond to queries, and provide explanation/assistance relating to network project activity in a professional manner
Qualifications:
-
Experience crimping RJ45 and RJ11 Ethernet cables (STP, SSTP, UTP)
-
Experience testing various types of Telecom cables (Ethernet, Coax, Fibre)
-
Experience with terminating/splicing different types of fibre optic cables (single-mode fibres, multimode fibre, and plastic optical fibres.)
-
Knowledge of Wi-Fi standards
-
Strong manual dexterity and ability to lift up to 70lbs
-
Ability to work in collaboration with others
-
Valid Driver’s License G and clean abstract
-
Completion of High School/Secondary School or equivalent
-
Previous experience as a telecommunications' technician or equivalent an asset
-
Solid organizational and problem-solving skills
-
Good communications skills, both verbal and written
-
Ability to work in a fast paced, changing environment with minimal direction
-
Flexibility to do shift work including occasionally weekends and holidays
Due to the number of applications, only successful applicants will be contacted.
About Rally Internet
Rooted in our core belief that fast, reliable Internet should be accessible and affordable to all, at Rally, we keep things simple by offering a premium fibre Internet service at a FAIR price - no gouging - and helping Canadians save their money while staying connected. Topped with the outstanding customer service they deserve, our super friendly team really cares, and we treat our customers like people, not just subscribers. We’re small but we’re making noise!.
Toronto-based and delivering advanced communications services from coast to coast, Rally offers residential clients in multiple dwelling units (MDU’s), hospitals and long-term care facilities access to fast, reliable and affordable internet, TV and home phone services.
With our own independent network, freedom of choice, fair pricing and reliable service – Rally is bringing people together to raise the standard for Internet and telecommunications in Canada.
Our Diversity Is Our Strength. At Rally, supporting and celebrating our differences is at the core of our values. We are committed to creating an inclusive environment for all employees built on dignity, respect and free from discrimination or harassment.
Rally is an Equal Opportunity Employer. It is our policy that all personnel actions are based solely on merit, qualifications and performance. Rally does not discriminate in employment opportunities or practices with regard to age, race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, pregnancy (including breastfeeding or other related condition), sexual orientation, gender identity and/or expression, record of offences, marital status, family status or disability.
Individuals needing assistance or an accommodation to complete an application due to a disability, please contact apply@rally.ca.