Everyday Banking or Card Services Associate, Virtual Connect (Bilingual - French and English)
About the role
Job Description
As an Everyday Banking or Card Services Associate, you will be responsible for providing exceptional customer service to our clients. Your main responsibilities will include:
- Assisting customers with their banking inquiries and transactions.
- Providing information about our products and services.
- Resolving customer issues in a timely and efficient manner.
Required Qualifications
- Bilingual in French and English.
- Strong communication skills.
- Previous experience in customer service is an asset.
Preferred Qualifications
- Knowledge of banking products and services.
- Ability to work in a fast-paced environment.
Other Relevant Details
- This position is fully remote, allowing you to work from the comfort of your home.
About Desjardins
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.
Everyday Banking or Card Services Associate, Virtual Connect (Bilingual - French and English)
About the role
Job Description
As an Everyday Banking or Card Services Associate, you will be responsible for providing exceptional customer service to our clients. Your main responsibilities will include:
- Assisting customers with their banking inquiries and transactions.
- Providing information about our products and services.
- Resolving customer issues in a timely and efficient manner.
Required Qualifications
- Bilingual in French and English.
- Strong communication skills.
- Previous experience in customer service is an asset.
Preferred Qualifications
- Knowledge of banking products and services.
- Ability to work in a fast-paced environment.
Other Relevant Details
- This position is fully remote, allowing you to work from the comfort of your home.
About Desjardins
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.