Burlington Hyundai is looking for an Automotive Financial Services Manager. We are seeking a highly motivated individual with a positive attitude and a willingness to work in a positive team atmosphere. This position is an integral role at Burlington Hyundai, serving as the front-line service representative responsible for providing our customers with an exceptional experience while ensuring their financial service needs are met.

Duties and Responsibilities

• Working directly with customers to explain and recommend financing options, extended warranties, aftermarket products and other options
• Locating competitive rates to encourage customer sales
• Processing applications for vehicle financing and assisting customers in getting approved
• Verifying that all paperwork is filled out in full, completed correctly, and filed properly
• Establish and maintain strong relationships with lending institutions that have multiple program options and competitive rates
• Seeking out new programs that will benefit customers and encourage them to buy
• Ensuring strict compliance with OMVIC and all Ontario Motor Vehicle regulations
• Conduct and attend sales meetings as required
• Training the sales team on available financing and programs to ensure they promote these to customers
• Receive and/or generate reports as required, such as maintain a daily pending sheet and weekly/monthly F&I Sales and Product Summaries.
• Prepare proper and accurate documentation for the accounting office and customer, including the timely “cashing out” of deals as they are delivered to expedite funding
• Attend management meetings to discuss the productivity of the F&I Office as required
• Coordinate non-dealer-supplied after-market items with the service department
• Adopt and demonstrate effective time management
• Maintain Professional dress code at all times
• Communicate with and support other areas of the dealership. Support Manager and Sales Team in all areas of need, desking deals, assisting customers, supervising the sales floor, etc.
• Keep the switchboard apprised of your whereabouts at all times.
• Complete assigned tasks on time
• Take ownership of and successfully resolve problems as required
• Maintain a team atmosphere and positive floor culture at all times
• Consistently model our Company Core Values

Qualifications

• 2 - 5 years Automotive Financial Services experience
• Exceptional written and verbal communication skills to explain complex programs to customers
• Good knowledge of financial compliance requirements
• Analytical and problem-solving skills to assist customers in finding the right vehicle that suits their financial situation
• Advanced negotiation skills to get the customer the best rates
• Strong sales and closing skills
• Automotive dealership experience

Additional Requirements

• Up-to-date OMVIC license
• Valid driver's license
• Ability to work Monday to Friday, 8 am to 5 pm. Saturdays are required.

Who You Are:

• Customer Centric
• Team Player, open to friendly competition
• Organized with the ability to problem-solve
• High attention to detail
• Excellent Listening Skills
• Adaptable to a fast-paced environment

What Burlington Hyundai Offers**:**

• Training
• Mentorship
• Full Benefits Package
• Competitive Salary PLUS performance-based bonus
• 2 weeks vacation to start
• A positive culture within the workplace
• Staff events – BBQS, food trucks

Burlington Hyundai is an Equal Opportunity Employer that is committed to maintaining a diverse and inclusive workforce. Accommodations for disabilities will be provided, on request, to support a job applicant’s participation in any aspect of the recruitment process.

Applicants may be subject to a background check and must meet the security criteria designated for the position.

We sincerely thank all applicants for their interest; however, only those selected for an interview will be contacted. Please note that completion of our Fit Score Assessment is mandatory