Top Benefits
About the role
Position: Remote Travel Concierge
Start Date: July 21, 2025
Location Requirement: MUST be located in Ontario, Canada
About Us
Aspire Lifestyles Services Limited is a leader in premium customer service solutions. We specialize in delivering exceptional experiences to Ultra High Net Worth clients around the globe.
Role Overview
As a Remote Travel Concierge, you will curate and manage luxury travel experiences, including booking flights, accommodations, tours, and transportation. You’ll provide white-glove service throughout the customer journey, ensuring seamless and memorable experiences.
What We Offer
- Full-time, 8-hour shifts with a fixed schedule (up to 40 hours/week).
- Competitive pay: $20.00/hour + monthly performance bonuses.
- Comprehensive benefits plan after only 30 days of employment including the opportunity to participate in our RRSP program with company match after 1 year.
- Paid training and time off.
- Career growth opportunities in a supportive, inclusive environment.
- No sales required.
Schedule Requirements
- Must be available for full-time work.
- Afternoon, evening, and weekend availability required.
What You Bring
- A customer-first mindset with a professional and positive attitude.
- Strong multitasking and internet navigation skills.
- Experience in a fast-paced call center environment (inbound/outbound via phone and email).
- Ability to remain composed under pressure and handle escalated situations.
- In-depth knowledge of the travel industry, including destinations, airlines, hotels, and visa requirements.
- Previous experience in luxury, adventure, or family travel (personal or professional).
Work-from-Home Requirements
- Private, distraction-free home office with a lockable door.
- MUST have a Smart Phone that can operate the most up to date operating system.
- High-speed hard wired ethernet internet connection (minimum 25 Mbps download / 5 Mbps upload). Please note that you cannot use Wi-Fi or Wi-Fi Pods/extenders.
- No satellite internet connections.
Qualifications
- High school diploma or equivalent (Travel & Tourism diploma preferred).
- Minimum 2 years of customer service experience.
- At least 1 year of call center experience.
- Background check required.
- Hospitality or travel industry experience is a plus.
Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
About Aspire Lifestyles
The best stories are told by those who have lived the experience. Our mission is to inspire and delight your customers by making amazing stories happen every day. Stories they can share with their friends, family and colleagues. Stories that reinforce the value of your brand.
The Aspire Lifestyles global team, a collective of experts and enthusiasts live and breathe this mission, fostering a culture which strives to deliver the ultimate customer experience. We further empower this human endeavour with quality and innovation across every one of our services, networks, platforms and technologies.
We understand that every customer has their own interpretation of “extraordinary” and a unique idea of what “ultimate” is to them. We’re here to help you define exactly what extraordinary means for these customers and deliver the ultimate experience by engaging them with the most relevant and timely benefit solutions on your behalf.
With 25 years’ experience providing white-labeled benefit solutions, our locally-customised and globally available selection of innovative services is well proven and highly praised. Aspire Lifestyles’ services include:
• Industry-leading Concierge Services • End-to-end Airport Services • Custom-built Benefits and Experiences • Comprehensive Travel & Medical Assistance • Travel Security Advice • Health and Wellness Expert Advice • Online Destination Reports • Auto and Home Assistance • Customizable Digital Solutions
Top Benefits
About the role
Position: Remote Travel Concierge
Start Date: July 21, 2025
Location Requirement: MUST be located in Ontario, Canada
About Us
Aspire Lifestyles Services Limited is a leader in premium customer service solutions. We specialize in delivering exceptional experiences to Ultra High Net Worth clients around the globe.
Role Overview
As a Remote Travel Concierge, you will curate and manage luxury travel experiences, including booking flights, accommodations, tours, and transportation. You’ll provide white-glove service throughout the customer journey, ensuring seamless and memorable experiences.
What We Offer
- Full-time, 8-hour shifts with a fixed schedule (up to 40 hours/week).
- Competitive pay: $20.00/hour + monthly performance bonuses.
- Comprehensive benefits plan after only 30 days of employment including the opportunity to participate in our RRSP program with company match after 1 year.
- Paid training and time off.
- Career growth opportunities in a supportive, inclusive environment.
- No sales required.
Schedule Requirements
- Must be available for full-time work.
- Afternoon, evening, and weekend availability required.
What You Bring
- A customer-first mindset with a professional and positive attitude.
- Strong multitasking and internet navigation skills.
- Experience in a fast-paced call center environment (inbound/outbound via phone and email).
- Ability to remain composed under pressure and handle escalated situations.
- In-depth knowledge of the travel industry, including destinations, airlines, hotels, and visa requirements.
- Previous experience in luxury, adventure, or family travel (personal or professional).
Work-from-Home Requirements
- Private, distraction-free home office with a lockable door.
- MUST have a Smart Phone that can operate the most up to date operating system.
- High-speed hard wired ethernet internet connection (minimum 25 Mbps download / 5 Mbps upload). Please note that you cannot use Wi-Fi or Wi-Fi Pods/extenders.
- No satellite internet connections.
Qualifications
- High school diploma or equivalent (Travel & Tourism diploma preferred).
- Minimum 2 years of customer service experience.
- At least 1 year of call center experience.
- Background check required.
- Hospitality or travel industry experience is a plus.
Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
About Aspire Lifestyles
The best stories are told by those who have lived the experience. Our mission is to inspire and delight your customers by making amazing stories happen every day. Stories they can share with their friends, family and colleagues. Stories that reinforce the value of your brand.
The Aspire Lifestyles global team, a collective of experts and enthusiasts live and breathe this mission, fostering a culture which strives to deliver the ultimate customer experience. We further empower this human endeavour with quality and innovation across every one of our services, networks, platforms and technologies.
We understand that every customer has their own interpretation of “extraordinary” and a unique idea of what “ultimate” is to them. We’re here to help you define exactly what extraordinary means for these customers and deliver the ultimate experience by engaging them with the most relevant and timely benefit solutions on your behalf.
With 25 years’ experience providing white-labeled benefit solutions, our locally-customised and globally available selection of innovative services is well proven and highly praised. Aspire Lifestyles’ services include:
• Industry-leading Concierge Services • End-to-end Airport Services • Custom-built Benefits and Experiences • Comprehensive Travel & Medical Assistance • Travel Security Advice • Health and Wellness Expert Advice • Online Destination Reports • Auto and Home Assistance • Customizable Digital Solutions