Java Production Support Analyst for Service Integration
Top Benefits
About the role
Job Title: Java Production Support Analyst for Service Integration
100% Remote
12 Months Contract
Skills Required:
- Application Support and Maintenance experience - L2 or L3 Support
- Strong technical background in Java, HTTP Methods and Web Services
- Practical experience in Linux/Unix platform.
- Proficient in writing scripts using Python, Bash, Perl.
- Hands on experience on SQL queries, should have knowledge on one of the RDBMS
- Hands on experience in Splunk, Jira, Datadog.
- Issue Analysis via API Logs and Responses.
- Hands on experience in using tools like Postman.
- Good Understanding of AWS tools and technologies.
- Ability to coordinate with multiple teams over high visibility/critical issues.
- Experience with ticket management and resolution tools like Jira and ServiceNow
- Good understanding of AWS Kafka.
Roles and responsibilities:
- Good Understanding of Incident, Service Requests and change Management ensuring timely delivery of deliverables.
- Performance Tuning and Design/Develop Preventive health checks/tools ensuring high availability integration environment.
- Involved with resolution of complex development issues that may arise in production environment.
- Understand customer requirements, develop and evaluate alternative systems solutions.
- Providing technical solutions to complex production issues.
- Interacting with Application users and Business users coordinating on application requirements and providing software solutions.
- Participate in Daily Status Calls with the client to discuss the action items on outstanding Jiras, Incidents, Service Requests and Changes, also provide the necessary solutions to client’s queries.
- Responsible for configuring/creating monitors to proactive monitor apps.
- Plan, Participate and successfully handle/drive the application maintenance activities.
- Good understanding of Shift management, client handling.
- Problem Solving Ability and quick resolutions to the Jiras and Incidents.
About United Software Group Inc
Welcome to USG - Pioneering IT & Engineering solutions provider. Nurturing legacy of 22 years, USG has grown into a global powerhouse, distinguished for its expertise in Information Technology. As a leading IT & Engineering Solutions company, we've cultivated diversified revenue streams and a reputation for excellence. We are an Minority Business Enterprise with focus on diversity and inclusion, proudly serving Global Clients in Banking, Financial, Insurance, Manufacturing, Engineering, Healthcare, Transportation, Communication, Hi-tech, and Public Departments.
Our Evolution- USG embarked on a journey rooted in innovation and reliability, envisioning a future where technology transforms businesses. Over the years, we have refined our strategies, adapted to industry shifts, and remained at the forefront of the IT landscape.
Global Impact, Local Precision- USG's influence spans the globe, strategically positioned to deliver top-notch IT & Engineering Solutions services. Our commitment to local expertise ensures that our global reach is complemented by a nuanced understanding of regional needs and client expectations.
Diversified Excellence- Beyond our specialized services, USG's success is rooted in our ability to diversify revenue streams. This strategic approach positions us to navigate market dynamics effectively while consistently delivering exceptional value to our clients.
Our Dynamic Team- USG's success story is co-authored by our dynamic and skilled team. Their expertise and collaborative spirit drive us to surpass client expectations consistently.
Join the Future with USG. Embark on a journey with USG, where innovation converges with reliability, and excellence knows no limits. Whether you seek advanced IT solutions or aspire to grow your career through our staffing services, USG is your steadfast partner in shaping a technologically advanced future. Discover the USG advantage – where tomorrow's solutions are delivered today.
Java Production Support Analyst for Service Integration
Top Benefits
About the role
Job Title: Java Production Support Analyst for Service Integration
100% Remote
12 Months Contract
Skills Required:
- Application Support and Maintenance experience - L2 or L3 Support
- Strong technical background in Java, HTTP Methods and Web Services
- Practical experience in Linux/Unix platform.
- Proficient in writing scripts using Python, Bash, Perl.
- Hands on experience on SQL queries, should have knowledge on one of the RDBMS
- Hands on experience in Splunk, Jira, Datadog.
- Issue Analysis via API Logs and Responses.
- Hands on experience in using tools like Postman.
- Good Understanding of AWS tools and technologies.
- Ability to coordinate with multiple teams over high visibility/critical issues.
- Experience with ticket management and resolution tools like Jira and ServiceNow
- Good understanding of AWS Kafka.
Roles and responsibilities:
- Good Understanding of Incident, Service Requests and change Management ensuring timely delivery of deliverables.
- Performance Tuning and Design/Develop Preventive health checks/tools ensuring high availability integration environment.
- Involved with resolution of complex development issues that may arise in production environment.
- Understand customer requirements, develop and evaluate alternative systems solutions.
- Providing technical solutions to complex production issues.
- Interacting with Application users and Business users coordinating on application requirements and providing software solutions.
- Participate in Daily Status Calls with the client to discuss the action items on outstanding Jiras, Incidents, Service Requests and Changes, also provide the necessary solutions to client’s queries.
- Responsible for configuring/creating monitors to proactive monitor apps.
- Plan, Participate and successfully handle/drive the application maintenance activities.
- Good understanding of Shift management, client handling.
- Problem Solving Ability and quick resolutions to the Jiras and Incidents.
About United Software Group Inc
Welcome to USG - Pioneering IT & Engineering solutions provider. Nurturing legacy of 22 years, USG has grown into a global powerhouse, distinguished for its expertise in Information Technology. As a leading IT & Engineering Solutions company, we've cultivated diversified revenue streams and a reputation for excellence. We are an Minority Business Enterprise with focus on diversity and inclusion, proudly serving Global Clients in Banking, Financial, Insurance, Manufacturing, Engineering, Healthcare, Transportation, Communication, Hi-tech, and Public Departments.
Our Evolution- USG embarked on a journey rooted in innovation and reliability, envisioning a future where technology transforms businesses. Over the years, we have refined our strategies, adapted to industry shifts, and remained at the forefront of the IT landscape.
Global Impact, Local Precision- USG's influence spans the globe, strategically positioned to deliver top-notch IT & Engineering Solutions services. Our commitment to local expertise ensures that our global reach is complemented by a nuanced understanding of regional needs and client expectations.
Diversified Excellence- Beyond our specialized services, USG's success is rooted in our ability to diversify revenue streams. This strategic approach positions us to navigate market dynamics effectively while consistently delivering exceptional value to our clients.
Our Dynamic Team- USG's success story is co-authored by our dynamic and skilled team. Their expertise and collaborative spirit drive us to surpass client expectations consistently.
Join the Future with USG. Embark on a journey with USG, where innovation converges with reliability, and excellence knows no limits. Whether you seek advanced IT solutions or aspire to grow your career through our staffing services, USG is your steadfast partner in shaping a technologically advanced future. Discover the USG advantage – where tomorrow's solutions are delivered today.