Administrative Assistant
Top Benefits
About the role
Join Our Team – Administrative & Sales Assistant
Location: WD Swim Markham, 66 Bullock Drive, Unit 5
Are you energized by helping families, thrive in fast-paced environments, and enjoy being part of a supportive team? WD Swim Markham is looking for a Administrative & Sales Assistant to be the friendly face of our swim school and ensure a top-notch customer experience.
In this role, you’ll be the first point of contact for our families—playing a key role in creating a warm, welcoming atmosphere while assisting with enrollments and day-to-day operations. If you're personable, organized, and have a knack for sales, we want to hear from you!
What You’ll Do
Customer Service
- Greet parents and students with a friendly smile and welcoming attitude
- Answer phone and in-person inquiries clearly and professionally
- Assist with student check-ins, trial class bookings, and tours
- Provide updates on programs, schedules, policies, and events
- Process retail and refreshment sales using our POS system
- Address concerns with patience, empathy, and a solution-focused mindset
Sales & Enrollment Support
- Introduce prospective families to our swim programs
- Follow up on leads to guide them through enrollment
- Clearly explain levels, class times, and pricing options
- Support account setup, billing, and scheduling adjustments
- Help the team meet weekly and monthly registration goals
What We’re Looking For
- College diploma or relevant work experience preferred
- Excellent verbal and written communication skills
- Friendly, professional, and dependable
- Comfortable juggling tasks in a high-traffic setting
- Motivated by sales and detail-oriented
- Confident with computers and scheduling systems
- Fluent in English (other languages are a bonus!)
Availability
- Evening and weekend availability preferred
- Both part-time and full-time roles available
Why Join WD Swim?
We’re more than just a swim school — we’re a team that’s passionate about building confidence and lifelong skills in children. Join a positive, family-centered environment where your contributions truly make a splash.
Job Types: Full-time, Permanent, Fixed term contract
Pay: $20.00-$28.00 per hour
Additional pay:
- Commission pay
Benefits:
- Dental care
- Life insurance
- On-site parking
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person
Administrative Assistant
Top Benefits
About the role
Join Our Team – Administrative & Sales Assistant
Location: WD Swim Markham, 66 Bullock Drive, Unit 5
Are you energized by helping families, thrive in fast-paced environments, and enjoy being part of a supportive team? WD Swim Markham is looking for a Administrative & Sales Assistant to be the friendly face of our swim school and ensure a top-notch customer experience.
In this role, you’ll be the first point of contact for our families—playing a key role in creating a warm, welcoming atmosphere while assisting with enrollments and day-to-day operations. If you're personable, organized, and have a knack for sales, we want to hear from you!
What You’ll Do
Customer Service
- Greet parents and students with a friendly smile and welcoming attitude
- Answer phone and in-person inquiries clearly and professionally
- Assist with student check-ins, trial class bookings, and tours
- Provide updates on programs, schedules, policies, and events
- Process retail and refreshment sales using our POS system
- Address concerns with patience, empathy, and a solution-focused mindset
Sales & Enrollment Support
- Introduce prospective families to our swim programs
- Follow up on leads to guide them through enrollment
- Clearly explain levels, class times, and pricing options
- Support account setup, billing, and scheduling adjustments
- Help the team meet weekly and monthly registration goals
What We’re Looking For
- College diploma or relevant work experience preferred
- Excellent verbal and written communication skills
- Friendly, professional, and dependable
- Comfortable juggling tasks in a high-traffic setting
- Motivated by sales and detail-oriented
- Confident with computers and scheduling systems
- Fluent in English (other languages are a bonus!)
Availability
- Evening and weekend availability preferred
- Both part-time and full-time roles available
Why Join WD Swim?
We’re more than just a swim school — we’re a team that’s passionate about building confidence and lifelong skills in children. Join a positive, family-centered environment where your contributions truly make a splash.
Job Types: Full-time, Permanent, Fixed term contract
Pay: $20.00-$28.00 per hour
Additional pay:
- Commission pay
Benefits:
- Dental care
- Life insurance
- On-site parking
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person