About the role
Pharmacy Assistant(Job Number: 25004151)
Primary Location:ON-MarkhamPharmaEmployee Type:Full-Time
Description:
JOB SUMMARY
Under the direct supervision of a licensed Pharmacist, the assistant works under the guidance of the Pharmacist to process prescription refills, private third-party billing, interact with internal and external stakeholders, prepare prescription medication for review by a licensed pharmacist or technician, and schedule patients for delivery and refill. The assistant may also be required to assist with dispensing activities, manage inventory levels, and provide warehouse support.
DUTIES AND RESPONSIBILITIES
- Assist the pharmacist in maintaining federal, provincial, and local laws, accrediting body standards, and Policies and Procedures (P&Ps).
- Communicate clearly with patients to schedule repeat medication deliveries.
- Perform prescription data entry, including tracking of drug lot numbers and expiry dates as required.
- Assist the pharmacist in entering prescriptions into the prescription software (Kroll), and processing and adjudicating prescriptions.
- Assist the pharmacist in processing refill medications through the prescription software (Kroll).
- Communicate with patients regarding their third-party insurance provider to resolve billing issues.
- Communicate with patients’ third-party plans to troubleshoot rejected claims.
- Assist the pharmacist in dispensing activities, which may include:
- Accurate preparation and labeling of medications as allowed by law
- Documenting lot and expiry date of dispensed medication
- Preparing compounding sheets for the preparation of medication
- Appropriate assembly of drugs and supplies by matching codes and quantities from the compounding document
- Ensuring prescriptions and/or compounding products are matched to the right delivery just prior to shipping
- Assist the pharmacist or pharmacy technician in maintaining accurate and appropriate inventory levels, including reviewing expiry dates and proper stock rotation.
- Order, receive, and store medications and supplies as per pharmacy policy.
- Perform physical inventories and cycle counts according to P&Ps.
- Maintain pharmacy records, including prescription filing and documenting required information on dispensing records.
- Communicate appropriately with all members of the healthcare team.
- Document appropriately according to P&Ps, all activities using required paperwork (logs).
- Participate in Performance Improvement and Quality Assurance activities, education programs, and department/branch meetings.
- Assist with tracking of medication shipments and managing any delivery excursions.
- Report adverse events per P&P.
- Liaise collaboratively with internal and external stakeholders, including but not limited to patient support program personnel, clinic and nursing staff, and the scheduling team.
- Contribute to maintaining a clean and tidy work environment.
- Understand the pharmacy operation, which may require performing other duties as assigned.
Qualifications:
QUALIFICATIONS
Education and Experience
- Pharmacy Assistant Certificate/Diploma from an accredited institution is preferred
- Experience in a busy community pharmacy or specialty pharmacy setting is preferred
Other Skills and Abilities
- Strong organizational skills
- Strong computer skills, including word processing, database, and spreadsheet programs
- Experience with Kroll computer software
- Strong communication skills via phone, email, and in person
- Ability to multitask and work well in a team environment
- Motivated, self-disciplined, and able to work independently
- Strong attention to detail
About Bayshore HealthCare
At Bayshore, we believe in creating special moments for our clients each and every day, whether at the bedside, on the phone or in the clinic. These moments touch the lives of our clients and our employees, and they guide the way we run our business. These moments inspire, change and encourage us. They are what we call the Bayshore difference.
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company.
With over 100 locations across the country, including home care offices, pharmacies and infusion clinics, Bayshore has more than 13,000 staff members and provides care to over 350,000 clients. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home. See what some of our clients have to say about their experience with Bayshore. We have been a recipient of Canada’s Best Managed Companies award since 2006.
Chez Bayshore, nous croyons en la création de moments spéciaux pour nos clients, chaque jour, que ce soit à leur chevet, au téléphone ou dans une clinique. Nous cherchons à améliorer la qualité de vie, la dignité et l’autonomie de tous les Canadiens, en fournissant des plans de soins personnalisés et des solutions qui permettent à nos clients de rester dans le confort de leur propre foyer.
Bayshore, une entreprise exclusivement canadienne, est l’un des plus importants fournisseurs de services de santé à domicile et en milieu communautaire au Canada. Avec plus de 100 établissements à travers le pays, y compris des succursales dédiées à la prestation de soins à domicile, des pharmacies et des cliniques de perfusion, Bayshore compte au-delà de 13 000 employés et prodigue des soins à plus de 350 000 clients.
AP-2000672
About the role
Pharmacy Assistant(Job Number: 25004151)
Primary Location:ON-MarkhamPharmaEmployee Type:Full-Time
Description:
JOB SUMMARY
Under the direct supervision of a licensed Pharmacist, the assistant works under the guidance of the Pharmacist to process prescription refills, private third-party billing, interact with internal and external stakeholders, prepare prescription medication for review by a licensed pharmacist or technician, and schedule patients for delivery and refill. The assistant may also be required to assist with dispensing activities, manage inventory levels, and provide warehouse support.
DUTIES AND RESPONSIBILITIES
- Assist the pharmacist in maintaining federal, provincial, and local laws, accrediting body standards, and Policies and Procedures (P&Ps).
- Communicate clearly with patients to schedule repeat medication deliveries.
- Perform prescription data entry, including tracking of drug lot numbers and expiry dates as required.
- Assist the pharmacist in entering prescriptions into the prescription software (Kroll), and processing and adjudicating prescriptions.
- Assist the pharmacist in processing refill medications through the prescription software (Kroll).
- Communicate with patients regarding their third-party insurance provider to resolve billing issues.
- Communicate with patients’ third-party plans to troubleshoot rejected claims.
- Assist the pharmacist in dispensing activities, which may include:
- Accurate preparation and labeling of medications as allowed by law
- Documenting lot and expiry date of dispensed medication
- Preparing compounding sheets for the preparation of medication
- Appropriate assembly of drugs and supplies by matching codes and quantities from the compounding document
- Ensuring prescriptions and/or compounding products are matched to the right delivery just prior to shipping
- Assist the pharmacist or pharmacy technician in maintaining accurate and appropriate inventory levels, including reviewing expiry dates and proper stock rotation.
- Order, receive, and store medications and supplies as per pharmacy policy.
- Perform physical inventories and cycle counts according to P&Ps.
- Maintain pharmacy records, including prescription filing and documenting required information on dispensing records.
- Communicate appropriately with all members of the healthcare team.
- Document appropriately according to P&Ps, all activities using required paperwork (logs).
- Participate in Performance Improvement and Quality Assurance activities, education programs, and department/branch meetings.
- Assist with tracking of medication shipments and managing any delivery excursions.
- Report adverse events per P&P.
- Liaise collaboratively with internal and external stakeholders, including but not limited to patient support program personnel, clinic and nursing staff, and the scheduling team.
- Contribute to maintaining a clean and tidy work environment.
- Understand the pharmacy operation, which may require performing other duties as assigned.
Qualifications:
QUALIFICATIONS
Education and Experience
- Pharmacy Assistant Certificate/Diploma from an accredited institution is preferred
- Experience in a busy community pharmacy or specialty pharmacy setting is preferred
Other Skills and Abilities
- Strong organizational skills
- Strong computer skills, including word processing, database, and spreadsheet programs
- Experience with Kroll computer software
- Strong communication skills via phone, email, and in person
- Ability to multitask and work well in a team environment
- Motivated, self-disciplined, and able to work independently
- Strong attention to detail
About Bayshore HealthCare
At Bayshore, we believe in creating special moments for our clients each and every day, whether at the bedside, on the phone or in the clinic. These moments touch the lives of our clients and our employees, and they guide the way we run our business. These moments inspire, change and encourage us. They are what we call the Bayshore difference.
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company.
With over 100 locations across the country, including home care offices, pharmacies and infusion clinics, Bayshore has more than 13,000 staff members and provides care to over 350,000 clients. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home. See what some of our clients have to say about their experience with Bayshore. We have been a recipient of Canada’s Best Managed Companies award since 2006.
Chez Bayshore, nous croyons en la création de moments spéciaux pour nos clients, chaque jour, que ce soit à leur chevet, au téléphone ou dans une clinique. Nous cherchons à améliorer la qualité de vie, la dignité et l’autonomie de tous les Canadiens, en fournissant des plans de soins personnalisés et des solutions qui permettent à nos clients de rester dans le confort de leur propre foyer.
Bayshore, une entreprise exclusivement canadienne, est l’un des plus importants fournisseurs de services de santé à domicile et en milieu communautaire au Canada. Avec plus de 100 établissements à travers le pays, y compris des succursales dédiées à la prestation de soins à domicile, des pharmacies et des cliniques de perfusion, Bayshore compte au-delà de 13 000 employés et prodigue des soins à plus de 350 000 clients.
AP-2000672