Nurse 2 - Health Links - Info Sante
Top Benefits
About the role
Requisition ID: 385536
Position Number: 20056734
Posting End Date: August 1, 2025
City: Winnipeg
Employer: Misericordia Health Centre
Department / Unit: Health Links
Job Stream: Clinical
Union: MNU
Anticipated Start Date: To Be Determined
FTE: 0.80
Anticipated Shift: Days;Evenings;Weekends
Work Arrangement: In Person
Daily Hours Worked: 7.75
Annual Base Hours: 2015
Salary: $41.733 , $43.191 , $44.652 , $46.173 , $47.665 , $49.208 , $50.191 , $51.196
Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.
Position Overview Answers calls for a 24 hour/day, 7 day/week telephone health information and referral assistance service.
- Provides professional assessment of caller's need(s), basic health related information, assistance with decision-making related to need for professional health care, including appropriate care level and urgency, assistance with resource identification/referral and follow-up.
- Uses education, experience, approved written protocols/criteria and the nursing process to provide service.
- Documents demographic data and caller encounter on the electronic health record.
- Understands and practices principles of client empowerment and health promotion.
Experience
- A minimum of three (3) to five (5) years in an Emergency Department or Community Health required.
- A combination of areas including Medical/Surgical, Mental Health and Maternal/Child Health considered.
- Experience with phone line, crisis intervention and Windows or Outlook preferred.
Education (Degree/Diploma/Certificate)
- Graduate of an approved Registered Nursing educational program.
- It is recommended that, at minimum, staff possess the BLS training.
Certification/Licensure/Registration
- Responsible for maintaining and providing proof of registration with the College of Registered Nurses of Manitoba (CRNM).
- It is recommended that, at minimum, staff possess the BLS training.
Qualifications And Skills
- Fluency in English required, in French desired and other languages an asset.
- Scope of practice as documented in the Regulated Health Professions Act (RHPA).
- Demonstrated advanced triage or assessment skills.
- Demonstrated basic keyboard skills required.
- Excellent communication and advanced triage or assessment skills required.
- Ability to quickly establish good rapport with callers, while accepting limitations, setting and maintaining boundaries needed.
- Must display a non-judgmental, caring and supportive attitude and understand the reality of being an ambassador for the WRHA, Misericordia Health Centre, Health Links-Info Santé and the nursing profession.
- Assumes responsibility for professional growth and development. Receives on the job orientation.
- Has a strong desire to learn and try new things.
Physical Requirements
- Physical health to meet the requirements of the position.
This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.
Interviewed candidates may be called upon to participate in a skills assessment.
Any application received after the closing time will not be included in the competition.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
About Shared Health-Soins Communs
Shared Health was founded in values that celebrate the diversity of our province and pursue equity of access to health services for all Manitobans by bringing together clinical experts from across the province to deliver a patient-centred, accessible and responsive health system.
We work collaboratively with regional health authorities, service delivery organizations and communities to ensure the health care needs of Manitobans are met compassionately, effectively and as close to home as possible. Shared Health’s scope and services continue to evolve as part of Manitoba’s broader health system transformation.
We are committed to ongoing innovation in delivering health care services and recruiting, developing, and retaining dedicated employees. As health care providers, it is essential to understand and acknowledge that people experience and access health care in different ways. Shared Health strives to create inclusive environments that welcome and value the diversity of all Manitobans.
As a health system, we deliver services to diverse patient populations on the original lands of First Nations and Inuit peoples, and on the homeland of the Métis Nation. This acknowledgement is an important part of our continued efforts to identify, develop and implement culturally safe environments, practices and health-care services.
Respect for every individual, accountability, value and continuous improvement and learning are four pillars guiding Manitoba’s Quality and Learning Framework. A deep and ongoing commitment to this framework and its principles are key to creating a health care environment that is free of judgement, equally safe and inclusive.
To find out more visit sharedhealthmb.ca/careers/ or https://healthcareersmanitoba.ca/.
This page is intended for informational purposes only. We do not provide clinical advice. Account not monitored 24/7. Emergency: Dial 911 or go to the emergency department.
Nurse 2 - Health Links - Info Sante
Top Benefits
About the role
Requisition ID: 385536
Position Number: 20056734
Posting End Date: August 1, 2025
City: Winnipeg
Employer: Misericordia Health Centre
Department / Unit: Health Links
Job Stream: Clinical
Union: MNU
Anticipated Start Date: To Be Determined
FTE: 0.80
Anticipated Shift: Days;Evenings;Weekends
Work Arrangement: In Person
Daily Hours Worked: 7.75
Annual Base Hours: 2015
Salary: $41.733 , $43.191 , $44.652 , $46.173 , $47.665 , $49.208 , $50.191 , $51.196
Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.
Position Overview Answers calls for a 24 hour/day, 7 day/week telephone health information and referral assistance service.
- Provides professional assessment of caller's need(s), basic health related information, assistance with decision-making related to need for professional health care, including appropriate care level and urgency, assistance with resource identification/referral and follow-up.
- Uses education, experience, approved written protocols/criteria and the nursing process to provide service.
- Documents demographic data and caller encounter on the electronic health record.
- Understands and practices principles of client empowerment and health promotion.
Experience
- A minimum of three (3) to five (5) years in an Emergency Department or Community Health required.
- A combination of areas including Medical/Surgical, Mental Health and Maternal/Child Health considered.
- Experience with phone line, crisis intervention and Windows or Outlook preferred.
Education (Degree/Diploma/Certificate)
- Graduate of an approved Registered Nursing educational program.
- It is recommended that, at minimum, staff possess the BLS training.
Certification/Licensure/Registration
- Responsible for maintaining and providing proof of registration with the College of Registered Nurses of Manitoba (CRNM).
- It is recommended that, at minimum, staff possess the BLS training.
Qualifications And Skills
- Fluency in English required, in French desired and other languages an asset.
- Scope of practice as documented in the Regulated Health Professions Act (RHPA).
- Demonstrated advanced triage or assessment skills.
- Demonstrated basic keyboard skills required.
- Excellent communication and advanced triage or assessment skills required.
- Ability to quickly establish good rapport with callers, while accepting limitations, setting and maintaining boundaries needed.
- Must display a non-judgmental, caring and supportive attitude and understand the reality of being an ambassador for the WRHA, Misericordia Health Centre, Health Links-Info Santé and the nursing profession.
- Assumes responsibility for professional growth and development. Receives on the job orientation.
- Has a strong desire to learn and try new things.
Physical Requirements
- Physical health to meet the requirements of the position.
This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.
Interviewed candidates may be called upon to participate in a skills assessment.
Any application received after the closing time will not be included in the competition.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
About Shared Health-Soins Communs
Shared Health was founded in values that celebrate the diversity of our province and pursue equity of access to health services for all Manitobans by bringing together clinical experts from across the province to deliver a patient-centred, accessible and responsive health system.
We work collaboratively with regional health authorities, service delivery organizations and communities to ensure the health care needs of Manitobans are met compassionately, effectively and as close to home as possible. Shared Health’s scope and services continue to evolve as part of Manitoba’s broader health system transformation.
We are committed to ongoing innovation in delivering health care services and recruiting, developing, and retaining dedicated employees. As health care providers, it is essential to understand and acknowledge that people experience and access health care in different ways. Shared Health strives to create inclusive environments that welcome and value the diversity of all Manitobans.
As a health system, we deliver services to diverse patient populations on the original lands of First Nations and Inuit peoples, and on the homeland of the Métis Nation. This acknowledgement is an important part of our continued efforts to identify, develop and implement culturally safe environments, practices and health-care services.
Respect for every individual, accountability, value and continuous improvement and learning are four pillars guiding Manitoba’s Quality and Learning Framework. A deep and ongoing commitment to this framework and its principles are key to creating a health care environment that is free of judgement, equally safe and inclusive.
To find out more visit sharedhealthmb.ca/careers/ or https://healthcareersmanitoba.ca/.
This page is intended for informational purposes only. We do not provide clinical advice. Account not monitored 24/7. Emergency: Dial 911 or go to the emergency department.