Company Overview

Staybridge Suites is dedicated to providing spacious suites equipped with fully functional kitchens and comfortable workspaces, ensuring guests feel at home during their stay. We pride ourselves on fostering a welcoming environment where guests are treated like family.

Summary

We are seeking a Front Office Supervisor(Manager duty) to join our team at Staybridge Suites. In this pivotal role, you will oversee the front desk operations, ensuring exceptional guest experiences and managing a team dedicated to hospitality excellence.

Responsibilities

• Manage daily front office operations, ensuring smooth check-in and check-out processes.
• Lead and train front desk staff to deliver outstanding customer service.
• Handle guest inquiries and resolve issues promptly and effectively.
• Maintain accurate records of room availability and reservations.
• Implement hotel policies and procedures to enhance guest satisfaction.
• Coordinate with housekeeping and maintenance teams to ensure guest needs are met.

Requirements

• Proven experience in hotel management or front office operations.
• Strong customer service skills with a focus on guest satisfaction.
• Excellent communication skills; bilingual or multilingual abilities are a plus.
• Familiarity with phone systems and front desk software is beneficial.
• Demonstrated leadership abilities in managing a team.

If you have a passion for hospitality and the skills to create memorable experiences for our guests, we invite you to apply today and become part of the Staybridge Suites family!

Job Types: Full-time, Permanent

Pay: $17.20-$19.00 per hour

Benefits:

• Dental care
• Flexible schedule
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person