Company Description

With 40 years of expertise, LGI Healthcare Solutions develops technological software for the healthcare network. We specialize in providing solutions for clinical, financial and material management, performance and analysis, and workforce management, which includes payroll management. Innovation is at the heart of our activities and we partner with our customers to solve crucial issues and ensure the well-being of patients and all members of the health sector. Today, our solutions support 320,000 healthcare professionals and over 6 million patients.

At LGI Healthcare Solutions, we value diversity and equal access to employment for all. Should you require specific assistance during the recruitment and integration process, don’t hesitate to let us know. It will be our pleasure to accommodate you while respecting the confidentiality of your personal information.

Job Description

The Team Lead supports their team in the deployment of solutions by being responsible and accountable for the successful execution of work within their business domain. They assist the Team Manager with operational management, including the prioritization and assignment of tasks, as well as the implementation of deployment processes and strategies. The Team Lead supports specialists by acting as a coach, identifying training needs, and organizing knowledge transfer activities.

Operations and Deployment Management

• Oversee deployments and work to resolve operational issues in order to ensure the achievement of both client and LGI objectives.
• Ensure transparent communication with external clients and internal LGI departments by effectively conveying relevant information.
• Plan and facilitate post-mortem reviews following completed work with involved stakeholders to improve procedures and processes.
• Assign tasks and prioritize projects in collaboration with the Manager and the Project Management Office.
• Receive and schedule version certification requests.
• Deploy solutions at client sites when required.

Coaching and Training

• Act as a coach to deployment specialists.
• Identify and plan required knowledge transfers in preparation for upcoming projects.
• Support deployment specialists during deployments, as needed.

Continuous Improvement and Optimization of Deployment Processes

• Develop, in collaboration with Architecture and R&D teams, the deployment strategy required for the product families under their responsibility.
• Ensure proper review of deployment processes, strategies, and documentation in collaboration with team members.
• Facilitate team workshops related to deployment strategies and tools.
• Be responsible for communicating and disseminating processes to team members.
• Ensure that deployment runbooks are robust, certified, and well mastered by deployment specialists.

All of the above is carried out in close collaboration with the Team Manager.

Qualifications

Education / Experience / Certifications

• College diploma (DEC or equivalent) in Computer Science.
• Minimum of 6 years of experience in systems deployment.
• Strong knowledge of Azure DevOps.
• Strong analytical skills, resourcefulness, and ability to understand and interpret deployment and system log files.
• Demonstrated leadership and a strong aptitude for collaboration and knowledge sharing among colleagues.
• Curiosity, proactive mindset, and strong problem-solving skills.
• Ability to adapt in a constantly evolving environment and maintain a high tolerance for stress.
• Availability to work regularly on a non-traditional or atypical schedule.
• This position requires bilingualism, as the candidate will work with documentation in both French and English and will be required to communicate verbally and in writing with French- and English-speaking partners, clients, suppliers, and colleagues.

Technical Knowledge

• Knowledge of the healthcare system.

• Familiarity with IT solutions used within the healthcare network.

• Knowledge of system interfaces.

• Experience with deployments using Azure DevOps.

• Strong knowledge of Solaris, Unix, Linux, and Windows environments.

• Knowledge of Oracle and/or MS SQL databases.

Additional Information

Here are the many benefits to ensure your personal and professional well-being as well as financial health:

• Remote, in-office, or hybrid work, with the option of flexible hours to promote balance and performance
• Group insurance plan and group RRSP with employer participation in effect from day one
• Minimum of 3 weeks vacation + 5 days personal leave per year
• Access to a telemedicine service and a complete assistance program for all employees and their family
• Access to a leading e-learning platform and hours allocated for training and professional development
• More than 40 years of expertise in the health IT field opens the door to many career opportunities
• Projects integrating Agile methodology
• Employee discount program
• An organizational culture rooted in the values of courage, determination, excellence, and collaboration around which we come together to develop technology solutions for the healthcare field.

If you are interested in this position, we would be very happy to tell you more about the role, the team, and life at LGI Healthcare Solutions.

Apply now!