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Adecco is currently hiring a full-time Accident Damage Management (ADM) Support Coordinator for Porsche in North York, ON. This is an exciting opportunity to join a globally recognized luxury automotive brand and play a key role in supporting national Accident Damage Management (ADM) programs. Working closely with the Aftersales Business Development Manager, you will help coordinate strategic initiatives, support dealer partners, and contribute to programs that enhance customer experience, customer retention, and Genuine Parts business growth. Pay Rate: $23.00 - $27.00/hour (based on experience) Location: North York, ON Job type: Temporary | Full-time | 12 months with possibility of extension | Hybrid Vacancy Status: This posting is for an existing vacancy . Here's why you should apply: Paid weekly accurate and on time Strong health and safety programs Medical and dental benefits once qualified Free training programs New and quicker onboarding process Responsibilities: Program & Administrative Support Provide day-to-day administrative support for ADM programs Maintain program documentation, reporting tools, databases, and tracking systems Support program launches, updates, and ongoing operational activities Assist with project coordination and implementation of customer experience initiatives Reporting & Analysis Monitor program performance and support reporting activities Prepare reports, dashboards, presentations, and business summaries Analyze operational data to identify trends and opportunities for improvement Support performance tracking and program measurement initiatives Stakeholder & Dealer Support Coordinate communications with dealers, internal stakeholders, and external vendors Support the preparation and distribution of dealer communications and training materials Assist with dealer engagement activities and program administration Ensure timely follow-up on requests and program-related inquiries Continuous Improvement Identify opportunities to improve processes and efficiencies Support implementation of operational enhancements and best practices Ensure all activities align with Porsche brand standards and business objectives Contribute to customer retention and customer experience initiatives Qualifications and Skills: Minimum 1 year of experience in an administrative, customer service, aftersales, or automotive-related role Post-secondary education in Business, Automotive Management, or a related field Automotive industry experience preferred Experience with automotive parts, collision repair, dealership operations, or aftersales programs is considered an asset Previous experience within a performance or luxury automotive brand is preferred Strong analytical skills and confidence working with data and reporting Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint Excellent written and verbal communication skills Strong organizational skills and ability to manage multiple priorities Detail-oriented with strong problem-solving abilities Self-motivated with a willingness to learn and take initiative Customer-focused mindset with a commitment to quality and excellence Collaborative team player with strong interpersonal skills French language skills are considered an asset Must be legally eligible to work, and reside in Canada Ready to accelerate your career with Porsche? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role. At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we're making the future work for everyone. Please reach out to learn how the Aspire Academy can upskill you into your next role. @@j #CAO6659

What you’ll do

Provide administrative and operational support for Accident Damage Management programs, including maintaining documentation and tracking systems. Monitor program performance through data analysis and coordinate communications between dealers and internal stakeholders.

Requirements

Requires at least one year of experience in an administrative or automotive-related role and post-secondary education in Business or Automotive Management. Proficiency in Microsoft Office and strong analytical skills are essential, with luxury automotive experience preferred.

Benefits

• Weekly Pay • Health And Safety Programs • Medical Benefits • Dental Benefits • Free Training Programs

Listed skills

• Data analysis · Preferred
• Microsoft Excel · Preferred
• Project management · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Data Analysis
• Reporting
• Stakeholder Management
• Dealer Support
• Microsoft Excel
• Microsoft PowerPoint
• Project Coordination
• Customer Experience
• Problem Solving
• Interpersonal Skills
• Written Communication
• Verbal Communication
• Organizational Skills
• French Language

Job areas

• Administrative
• Transportation
• Customer Service & Support
• Management & Leadership
• Data & Analytics