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Job details

Strong understanding of security concepts and methods for: encryption, data protection, system protection, etc Competence and skills with: JCL, COBOL, Endeavor, z/OS, Mainview, Debugging tools/methods, performance and tuning, ACF2 and RACF security products. Strong leadership skills 3-5 years of incident management experience Understanding of and experience in Problem, Incident and Change Management Excellent written and verbal communications skills Possess very strong customer focus Professional approach in your dealings with others Excellent problem solving techniques and trouble analysis skills Ability to project manage multiple initiatives (making efficient and time decisions to drive progress) Well organized, with the ability to set priorities and manage time effectively Proficient with Microsoft Office tools Comfortable presenting reports to team members and/or leaders Knowledge of or ability to learn the technical aspects of the infrastructure used to deliver services Strong PC skills

What you’ll do

The specialist is responsible for managing incidents, problems, and changes while overseeing multiple initiatives to drive progress. They will also present reports to leadership and ensure a strong customer focus in all dealings.

Requirements

Requires 3-5 years of incident management experience and strong technical proficiency in mainframe tools like z/OS, COBOL, and security products like RACF. Candidates must possess excellent communication, leadership, and problem-solving skills.

Listed skills

• COBOL · Preferred
• Project management · Preferred
• Microsoft Office · Preferred
• Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Incident Management
• Problem Management
• Change Management
• JCL
• COBOL
• Endevor
• z/OS
• Mainview
• ACF2
• RACF
• Encryption
• Data Protection
• Project Management
• Troubleshooting
• Microsoft Office
• Leadership

Job areas

• Technology
• Security & Safety
• Management & Leadership
• Finance & Accounting
• Software